GoHighLevel Task Events Guide

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How to Create Task Events and Task Reminders in GoHighLevel Campaigns

Managing follow-ups across tools like ClickUp and your CRM can get chaotic. In GoHighLevel, you can create task events and automatic task reminders directly inside campaigns so your team always knows what to do next and when to do it.

This step-by-step guide walks you through setting up task events and reminders in GoHighLevel campaigns, assigning them to users, and using them to streamline internal workflows.

Understanding Task Events in GoHighLevel Campaigns

Before building your automation, it helps to understand how task events work in GoHighLevel within the campaign builder.

  • Task Event: An internal action issued by a campaign that creates a task on a contact record.
  • Task Reminder: A time-based reminder for the task so a user gets notified at the right moment.
  • Assignee: The user inside your GoHighLevel account responsible for completing the task.

Task events are not messages to the contact; they are internal to-dos for your team that are triggered by campaign logic.

How to Add a Task Event in a GoHighLevel Campaign

Follow these steps to add a task event inside an existing automation sequence.

Step 1: Open the GoHighLevel Campaign Builder

  1. Log in to your GoHighLevel account.
  2. Navigate to Marketing > Campaigns.
  3. Select the campaign where you want to add the task event.
  4. Click Edit to open the campaign builder.

Make sure the campaign is in draft or editable mode before you continue.

Step 2: Insert a Task Event Action

  1. Inside the campaign steps list, click Add Event or the plus icon where you want the task to occur.
  2. From the action list, choose Task (sometimes labeled as a task event inside GoHighLevel).
  3. Drag and drop the task action if your account uses a drag-and-drop builder.

Place the task event at the right moment in your automation, such as after a form submission or a missed call.

Step 3: Configure the GoHighLevel Task Event Settings

When you select the task action, a configuration panel appears. Fill in the key fields so your team understands what needs to be done.

  • Task Title: A short, clear name (e.g., “Call new lead” or “Confirm appointment”).
  • Description / Notes: Add context the assignee needs, such as what the lead requested or what page they visited.
  • Due Date / Delay: Set when the task should be due relative to when the campaign step runs (for example, due immediately, in 1 hour, or in 1 day).
  • Priority: Choose a priority level if available in your GoHighLevel account (e.g., Low, Normal, High).

Write your titles and descriptions so anyone in your team can take action without extra clarification.

Assigning Task Events to Users in GoHighLevel

Each task created by a GoHighLevel campaign can be automatically assigned to a user or user role so that responsibility is always clear.

Choosing the Task Assignee in GoHighLevel

Inside the task event configuration:

  • Locate the Assignee or Assigned To dropdown.
  • Pick how you want GoHighLevel to assign the task:
  • Specific User: Choose a particular team member (for example, a closer or account manager).
  • Contact Owner: Assign the task to the user who owns the contact record.
  • Round Robin / Team Option: If available, distribute tasks among a group of users.

Selecting contact owner is a common pattern in GoHighLevel so leads stay with one consistent point of contact across the entire journey.

Best Practices for Task Assignment

  • Use specific users for specialized tasks that only one role should handle, such as billing or technical follow-up.
  • Use contact owner when the same rep or agency user should manage all important touchpoints.
  • Monitor task completion from your pipeline or task view inside GoHighLevel to ensure nothing falls through the cracks.

Setting Up Task Reminders in GoHighLevel Campaigns

Task reminders in GoHighLevel help users act on tasks at the right time, not just when they first see them.

Step 1: Enable a Reminder for the Task Event

  1. In the same task event configuration panel, look for the Reminder or Task Reminder option.
  2. Toggle the reminder to On or check the box to enable reminders for the task.

Once enabled, you can set when and how the user will be reminded of the upcoming or overdue task.

Step 2: Configure Task Reminder Timing in GoHighLevel

Typical reminder options include:

  • Relative Time: Remind the user a certain time before the task is due (for example, 15 minutes, 1 hour, or 1 day before).
  • Exact Time: Choose a specific time of day to send the reminder, helpful for morning review of daily tasks.
  • After Due: Send alerts if the task becomes overdue, prompting the user to take action.

Set reminder timing to match your team’s response expectations and SLAs inside GoHighLevel.

Step 3: Choose Reminder Channels

Depending on your account configuration, GoHighLevel can notify users through different channels, such as:

  • In-app notifications inside the dashboard.
  • Emails to the user’s registered address.
  • Optional SMS alerts, if configured for internal notifications.

Verify your user notification settings so reminders are actually seen and not missed.

Testing Task Events and Reminders in GoHighLevel

Before sending live traffic into your automation, test your campaign to confirm tasks and reminders behave as expected.

Step 1: Run a Test Contact Through the Campaign

  1. Create or select a test contact inside GoHighLevel.
  2. Enroll the contact in your campaign (for example, by adding a tag, filling out a form, or manually adding to the campaign).
  3. Let the automation progress until it reaches the task event step.

After the campaign runs, open the contact record and confirm the task has been created with the correct title, description, and assignee.

Step 2: Verify Task Reminder Delivery

  1. Check the user account of the assigned team member.
  2. Confirm that an in-app notification, email, or SMS reminder appears at the expected time.
  3. Mark the task as completed and confirm the status updates properly in GoHighLevel.

If reminders are not firing as expected, review the time delays and user notification settings and repeat the test.

Use Cases for GoHighLevel Task Events in Campaigns

Here are practical examples of how agencies and businesses use task events inside GoHighLevel:

  • New Lead Follow-Up: Create a task for a sales rep to call every new lead within 15 minutes of opt-in.
  • Appointment Confirmation: Generate an internal task for a coordinator to confirm bookings manually.
  • Payment or Contract Check: Add tasks for the finance or onboarding team to verify invoices or agreements.
  • Pipeline Movement: Pair task events with opportunity stage changes so users know exactly what action to take next.

By embedding these tasks inside campaigns, GoHighLevel ensures your processes run consistently for every contact.

Additional Resources for GoHighLevel Task Setup

To see the original support documentation that this guide is based on, review the official article on how to create a task event and task reminder in campaigns here: GoHighLevel help center article.

If you need strategic help designing full campaigns, funnels, and automation around your tasks, you can also explore services and resources from Consultevo.

With properly configured task events and reminders in GoHighLevel, your team can rely on the CRM to trigger internal actions at the perfect time, reduce missed follow-ups, and keep every contact moving smoothly through your marketing and sales workflows.

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