How to Manage Private Channel Access in GoHighLevel Workflows

In this guide, you will learn how to control private community channel access using GoHighLevel workflows. If you are migrating from tools like ClickUp or other automation platforms, this step-by-step tutorial will show you exactly how to grant and revoke channel access based on specific contact actions and conditions.

The instructions below are based strictly on the official documentation so you can configure everything safely and correctly in your account.

What the GoHighLevel Channel Access Actions Do

Inside the workflow builder, GoHighLevel includes a dedicated action named Grant/Revoke Private Channel Access. This action allows you to automatically manage who can see and interact with private channels in your Community area.

You can use it to:

• Give a contact access to one or more private channels
• Remove a contact from private channels when conditions are no longer met
• Control access based on purchases, tags, forms, or other workflow triggers

This automation capability helps keep your community organized and ensures that only the right people can see your private spaces.

Where to Find the GoHighLevel Channel Access Action

The channel access control lives inside the workflow builder of GoHighLevel. You can add it to any new or existing workflow that is using a compatible trigger.

To open the action selector:

1. Navigate to Automation > Workflows in your GoHighLevel account.
2. Create a new workflow or open an existing one.
3. Click the + icon where you want to add the action.
4. Scroll or search for Grant/Revoke Private Channel Access in the action list.

Once selected, you will see the configuration options described below.

Configuring GoHighLevel Grant/Revoke Channel Access

When you add the Grant/Revoke Private Channel Access action, GoHighLevel will display several settings to precisely define what should happen.

Step 1: Choose the Target Community

First, you must tell GoHighLevel which community you want to control.

• Use the Community dropdown to select the community where your private channels are located.
• Only communities that already exist in your account will appear.

This step is required before you can configure channels.

Step 2: Select the Private Channels

After selecting the community, you can pick specific private channels:

• Use the Channel field to choose one or more private channels.
• Channels must already be created and set as private inside the community settings.

Every contact processed by this workflow action will be updated for the channels you select.

Step 3: Choose Grant or Revoke in GoHighLevel

The core part of this action is deciding whether to give or remove access. GoHighLevel provides a simple toggle so you can reuse the same action type for both outcomes.

Under the Action setting, choose:

• Grant Access – to add the contact to selected private channels
• Revoke Access – to remove the contact from selected private channels

This makes it easy to build membership-style workflows with full access lifecycle control.

Setting Up a GoHighLevel Workflow to Grant Access

You can add the channel access action to any workflow that should unlock exclusive spaces, such as after a purchase or form submission.

Example: Grant Access After Purchase

1. Create a new workflow in GoHighLevel.
2. Set a trigger like Order Submitted or Invoice Paid.
3. Click the + icon beneath the trigger.
4. Select Grant/Revoke Private Channel Access.
5. Choose the correct Community.
6. Select one or more private Channels related to the product or membership.
7. Set Action to Grant Access.
8. Publish or save the workflow.

Now, every contact who completes the purchase will automatically be added to the appropriate private channels in your community.

Example: Grant Access Based on a Form or Tag

You can also base GoHighLevel access rules on forms, tags, or other conditions:

• Use a trigger like Form Submitted or Contact Tag Added.
• Add filters or conditional branches if needed.
• Attach the Grant/Revoke Private Channel Access action under the correct branch.

This is useful for free trials, challenges, or segmented community spaces.

Setting Up a GoHighLevel Workflow to Revoke Access

Revoking access is just as important as granting it. GoHighLevel lets you automate removal when a subscription ends, a refund happens, or a trial expires.

Example: Revoke Access When Subscription Ends

1. Open or create a workflow in GoHighLevel that tracks subscription status.
2. Use a trigger such as Subscription Cancelled or an equivalent status change.
3. Click the + icon and add the Grant/Revoke Private Channel Access action.
4. Select the correct Community.
5. Choose the same private Channels you used when granting access.
6. Set Action to Revoke Access.
7. Save and activate the workflow.

From that point on, contacts meeting the trigger conditions will automatically lose access to the specified private channels.

Best Practices When Using GoHighLevel Channel Access

To keep your automation clean and reliable, follow these tips:

• Use clear naming for communities and channels so you always know which workflow controls which area.
• Align products and channels so each offer has clearly mapped private spaces.
• Test new workflows using a test contact before rolling them out to real members.
• Document your logic in an external system or project management tool so your team understands your GoHighLevel structure.

Testing and Troubleshooting in GoHighLevel

Before launching to all users, run a full test of your setup.

1. Create a test contact with your own email.
2. Trigger the workflow (for example, by submitting the form or test purchase).
3. Verify that the workflow step Grant/Revoke Private Channel Access completes successfully.
4. Open the community area and confirm that the test contact sees or no longer sees the intended private channels.

If something does not work as expected:

• Double-check the selected Community and Channels in the action.
• Confirm that the channels are set to Private in the community configuration.
• Review the workflow trigger and filters to ensure the contact actually enters the workflow.

Additional GoHighLevel Resources

For the original reference and screenshots used to create this tutorial, review the official documentation here: GoHighLevel workflow trigger: grant/revoke private channel access.

If you need help designing advanced automation or structuring your communities, you can also explore implementation services at Consultevo.

By following the steps in this guide, you can confidently manage private community channel access with GoHighLevel workflows, ensuring the right contacts see the right spaces at exactly the right time.

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