Using GoHighLevel Conversation AI

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Using GoHighLevel Conversation AI on Mobile

If you manage leads and clients across platforms like ClickUp and CRM tools, learning how to control AI replies directly from the GoHighLevel mobile app will save time and keep your communication consistent. This guide walks you through accessing, reviewing, and editing Conversation AI messages on mobile so you stay in full control of every automated reply.

What Is GoHighLevel Conversation AI on Mobile?

Conversation AI in GoHighLevel is an AI assistant that can reply to incoming messages from your contacts. On the GoHighLevel mobile app, you can:

  • See when AI has responded to a contact.
  • Review the exact AI-generated message.
  • Edit or resend AI messages manually.
  • Switch seamlessly between your human replies and AI replies.

The mobile interface makes it easy to track which messages came from Conversation AI and quickly take action when manual follow-up is needed.

How to Access GoHighLevel Conversation AI Messages

Follow these steps in the mobile app to find and manage AI responses.

Step 1: Open the Conversations Tab in GoHighLevel

  1. Log in to your account using the GoHighLevel mobile application (often branded as LeadConnector).
  2. Tap the Conversations icon from the main bottom navigation menu.
  3. You will see a list of recent conversations from your contacts.

This is the primary area where all communication, including AI responses, is stored in GoHighLevel.

Step 2: Select a Conversation with AI Activity

  1. From the conversation list, tap on a contact thread that you know is using Conversation AI.
  2. Inside the thread, scroll through the messages to look for the AI indicators described below.

Any message handled by Conversation AI will be clearly marked so you can distinguish it from your own replies in GoHighLevel.

How to Identify GoHighLevel Conversation AI Messages

Within a conversation thread, GoHighLevel visually separates human and AI responses using labels and layout.

  • AI label: Messages generated by Conversation AI show a small tag or indicator that they were sent by the AI.
  • Message bubble style: The AI reply may appear with a slightly different style or note indicating it was AI-generated.
  • Timeline consistency: AI messages appear in the same chronological order as all other GoHighLevel messages, so you can see how the conversation flowed.

Recognizing these AI messages helps you decide when a manual follow-up is needed or when to adjust the AI response.

How to Review and Edit GoHighLevel AI Responses

You can review every AI message and make edits before responding again, which keeps your brand voice and accuracy in check.

Step 3: Open the AI Message Details

  1. Tap on the AI-generated message bubble inside the conversation.
  2. Look for any contextual details GoHighLevel provides around that AI response, such as when it was triggered.

This gives you clarity on what the AI said, when it said it, and what the contact might expect next.

Step 4: Manually Reply After an AI Response

If you want to take over the conversation after the AI has replied, follow these steps:

  1. In the message box at the bottom of the conversation, type your manual reply.
  2. Tap Send to deliver your message.
  3. Your manual message will appear in the thread after the GoHighLevel AI response, showing that you have taken over.

From this point forward, you can continue responding manually or let Conversation AI take over again based on your account settings.

Step 5: Correct or Clarify an AI Message

Sometimes you may want to clarify or correct what the AI has said. In that case:

  1. Read the AI message carefully to understand what was promised or explained.
  2. Send a follow-up message explaining any correction or additional detail.
  3. Use clear, concise language so the contact understands the update.

By doing this, you maintain trust while still benefiting from the efficiency of GoHighLevel Conversation AI.

Best Practices for Using GoHighLevel Conversation AI on Mobile

To get the most from Conversation AI inside the GoHighLevel mobile app, keep these tips in mind:

  • Review new AI conversations daily: Open the Conversations tab and quickly scan AI-tagged messages for accuracy.
  • Jump in when leads are hot: If an AI response generates strong interest, take over manually to close the deal faster.
  • Keep tone consistent: Match your manual replies to the tone used by your GoHighLevel AI configuration.
  • Use short, clear replies: Mobile users appreciate concise answers that are easy to read.

These practices help you balance automation and personalization in GoHighLevel.

Troubleshooting GoHighLevel Conversation AI on Mobile

If something does not look right with AI messages on your device, try the following:

  • Refresh the conversation list: Pull down to refresh the view and load the latest AI messages.
  • Check your internet connection: A weak signal can delay GoHighLevel updates in the mobile app.
  • Confirm Conversation AI is enabled: Make sure Conversation AI is active for that pipeline or number in your main GoHighLevel settings (via desktop or web app).
  • Log out and back in: A new login session can resolve minor sync issues on mobile.

If the issue persists, you can consult the official documentation linked below for more detail on Conversation AI behavior.

Official GoHighLevel Conversation AI Mobile Documentation

The instructions in this article are based on the official support guide provided by the platform. For the original reference and any feature updates, visit the source page here: Using Conversation AI on Mobile.

Next Steps: Expanding Your GoHighLevel Automation

Once you are comfortable reviewing and managing Conversation AI replies on the GoHighLevel mobile app, consider expanding your automation strategy:

  • Automate follow-ups based on contact replies.
  • Use workflows to trigger AI responses at specific points in your funnels.
  • Integrate your CRM and project tools so leads captured with GoHighLevel are also tracked in systems like ClickUp or other operations platforms.

For additional strategy ideas, templates, and consulting on automation and AI workflows, you can explore resources at Consultevo, which offers guidance on optimizing systems that include GoHighLevel in your stack.

Summary: Managing GoHighLevel Conversation AI on the Go

Using Conversation AI on the GoHighLevel mobile app allows you to stay responsive even when you are away from your desk. By:

  • Opening the Conversations tab on mobile,
  • Identifying AI-generated messages,
  • Reviewing, correcting, and following up manually,
  • And applying best practices for monitoring AI,

you maintain full control over communication quality while still benefiting from automation. This balance is what makes GoHighLevel Conversation AI especially powerful for busy agencies and businesses that rely on quick, accurate mobile communication.

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