How to Manage Contact Profile Pictures in GoHighLevel
If you manage contacts across ClickUp and GoHighLevel, keeping profile photos consistent helps you easily recognize the people in your CRM. This step-by-step guide explains how to add, change, and remove a contact profile picture inside GoHighLevel using the built-in contact profile page.
All instructions below are based on the official support documentation from this GoHighLevel help article, rewritten in a clear how-to format for easier reference and better SEO.
Understanding Contact Profile Pictures in GoHighLevel
In GoHighLevel, every contact has a dedicated profile page where you can view and edit key information. At the top of this page, you will find the contact profile picture. If no photo has been added, a default placeholder icon appears.
Updating this image can help you:
- Quickly identify contacts in conversations and pipelines
- Give your GoHighLevel CRM a more personal and organized feel
- Reduce confusion when working with contacts that share similar names
The process to manage profile pictures is simple and can be handled directly within the contact record.
How to Open a Contact Record in GoHighLevel
Before you can add or change a photo, you need to navigate to the correct contact in your GoHighLevel account.
Steps to Access a Contact in GoHighLevel
- Log in to your GoHighLevel account.
- From the left-hand main menu, click on Contacts.
- Use the search bar or filters to locate the contact whose image you want to edit.
- Click on the contact name to open the full contact profile page.
Once you are on the contact profile page, you will see the circular profile picture area near the top of the screen. This is where you can manage the contact image.
How to Add a New Contact Picture in GoHighLevel
If a contact does not yet have a profile picture, you can upload one directly from your device.
Step-by-Step: Add a Contact Picture in GoHighLevel
- Open the desired contact record in GoHighLevel.
- Hover over the default profile avatar (or the current picture, if visible).
- Click the camera or edit icon that appears over the avatar area.
- In the file upload dialog, select an appropriate image from your computer.
- Confirm the upload. The image will be saved as the new contact profile picture.
To ensure best results, use a clear, square or nearly square image where the contact’s face is centered. This makes the picture easier to recognize across the GoHighLevel interface.
How to Change an Existing Contact Picture in GoHighLevel
You may need to update a picture if a contact provides a newer photo or if the existing image is low quality. Changing a profile picture in GoHighLevel follows nearly the same steps as adding a new one.
Step-by-Step: Change a Picture in a GoHighLevel Contact Profile
- Go to the Contacts section in GoHighLevel and open the contact profile.
- Move your cursor over the current profile picture.
- Click the camera or edit icon that appears.
- Choose a new image from your device in the upload dialog.
- Confirm the change so that the new picture replaces the old one.
After saving, the updated image will show wherever this contact appears across your GoHighLevel account, including conversations and contact lists.
How to Remove a Contact Profile Picture in GoHighLevel
If you no longer want an image associated with a contact, you can remove it so the default avatar is displayed again.
Step-by-Step: Remove a Contact Picture in GoHighLevel
- Open the contact profile page in GoHighLevel.
- Hover over the existing contact profile picture.
- Click the delete or remove option (this may appear as a small trash icon or a text link, depending on the current interface).
- Confirm that you want to remove the picture.
Once removed, the contact will show the standard placeholder avatar image throughout GoHighLevel until a new photo is uploaded.
Best Practices for Contact Images in GoHighLevel
To keep your contact database professional and easy to navigate, consider these best practices when handling contact pictures in GoHighLevel:
- Use clear, high-quality images: Avoid blurry or overly dark photos.
- Maintain consistent sizing: Square images generally crop best in the GoHighLevel profile area.
- Respect privacy: Only upload photos that the contact has shared or approved for use.
- Align with your brand: For internal or test contacts, you might use a branded image or icon.
Troubleshooting Contact Picture Issues in GoHighLevel
Sometimes an image might not appear as expected in your GoHighLevel contact records. Common issues include upload failures, slow loading, or incorrect cropping.
Common Fixes for GoHighLevel Profile Picture Problems
- Image not uploading: Try a smaller file size or a standard format like JPG or PNG.
- Image looks distorted: Crop the image to a square shape before uploading.
- Picture not updating: Clear your browser cache and refresh the GoHighLevel contact page.
- Upload button not visible: Ensure you have the necessary permissions in your GoHighLevel user role.
If problems persist, you can consult the official documentation at the original GoHighLevel contact profile picture help page or contact platform support.
Why Organized Contact Photos Matter in GoHighLevel
Maintaining consistent contact profile pictures has practical benefits for you and your team while using GoHighLevel daily.
- Faster recognition: You can quickly identify who you are messaging or calling.
- Improved collaboration: Team members can recognize contacts at a glance, reducing confusion.
- More professional CRM: A well-maintained GoHighLevel database looks more polished and is easier to navigate.
When combined with solid tagging, pipelines, and automations, visual cues like profile photos help you get more value from your CRM workflows.
Next Steps for Optimizing Your GoHighLevel Workspace
Managing contact profile pictures is just one part of building a clean, high-performing CRM in GoHighLevel. To go further, you can standardize naming conventions, consolidate duplicate records, and align your contact data with your broader marketing and sales strategy.
If you are looking for expert help implementing and optimizing GoHighLevel for agency or business use, you can learn more at Consultevo, a consulting resource focused on systems, automation, and CRM optimization.
By following the steps outlined above, you will be able to confidently add, edit, and remove contact profile pictures within GoHighLevel, keeping your contact list visually organized and easier to work with every day.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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