Update Address in GoHighLevel

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How to Change Your Agency Address in GoHighLevel

If you manage client accounts in platforms like ClickUp and other SaaS tools, you also need accurate information inside GoHighLevel. Keeping your agency address up to date ensures invoices, emails, and internal records reflect the right details. This guide walks you step by step through changing your agency address directly in the GoHighLevel agency settings.

Why Updating Your GoHighLevel Agency Address Matters

Your agency address is a core part of your account profile in GoHighLevel. It can appear in areas such as:

  • Billing and accounting records
  • Internal documentation and account ownership
  • Compliance or localization settings, depending on usage

By updating this information promptly when your company relocates or changes legal details, you reduce confusion for your team and support staff if they ever need to verify your account.

Prerequisites Before Changing Your GoHighLevel Address

Before you follow the steps, make sure you have:

  • Agency-level login access to your GoHighLevel account
  • The correct new address (street, city, state or region, postal code, and country)
  • A stable internet connection so your changes save correctly

This process is simple and only takes a few clicks once you are in the correct area of the GoHighLevel interface.

Step-by-Step: Change Agency Address in GoHighLevel

Follow the sequence below to update your main agency address. These steps are based on the official documentation from the GoHighLevel help center, which you can review here.

Step 1: Log in to Your GoHighLevel Agency Account

  1. Open your browser and go to your usual GoHighLevel login page.

  2. Sign in using your agency-level email and password.

  3. If prompted, complete any two-factor authentication steps.

Only agency users with the appropriate permissions can access and edit the core agency settings, including the address.

Step 2: Open the GoHighLevel Agency Settings Area

  1. Once you are logged in, look at the left or top navigation (depending on your layout).

  2. Click on the Settings icon or label for the agency-level settings, not a single sub-account.

  3. You should now see options related to your agency profile and configuration in GoHighLevel.

If you only see a specific location’s settings, switch to the main agency view first, then return to Settings.

Step 3: Locate the Agency Profile or Company Information Section

  1. Inside Settings, find the section that contains your agency details. This is often named Company, Agency Settings, or similar, depending on the current GoHighLevel interface.

  2. Click into that section to view your existing agency information.

Here you will typically see your agency name, address, and other primary profile fields.

Step 4: Edit the Address Fields in GoHighLevel

  1. Look for the fields labeled for your address, such as:

    • Street or Address Line 1
    • Address Line 2 (if applicable)
    • City
    • State, Province, or Region
    • ZIP or Postal Code
    • Country

  2. Click into each field and replace the old information with your new agency address.

  3. Double-check spelling and postal details to avoid issues.

Ensure the address matches your legal or primary business location, especially if you use GoHighLevel in a regulated industry or for official communications.

Step 5: Save Your Updated GoHighLevel Address

  1. After entering the new address details, scroll to the bottom or top of the page.

  2. Click the Save or Update button.

  3. Wait for a success message or confirmation that settings were updated.

If you navigate away from the page before saving, your changes may be lost, so always confirm the update completed successfully.

Verifying Your GoHighLevel Agency Address Change

Once saved, take a moment to confirm that the change is correctly applied:

  • Refresh the agency settings page and check the address fields.
  • Log out and back in, then re-open settings to verify persistence.
  • If applicable, check any invoices or internal areas where the agency address is typically displayed.

This quick review ensures there are no typos and that GoHighLevel properly stored your new details.

Best Practices for Managing Address Changes in GoHighLevel

When you modify your agency address, it is a good opportunity to review other related details in your GoHighLevel account and beyond.

Update Connected Systems Alongside GoHighLevel

Consider updating the same address in:

  • Payment processors and billing systems
  • External CRMs or project tools (such as ClickUp or others)
  • Public-facing websites and landing pages
  • Email footers and templates that reference your location

Keeping all platforms synchronized prevents confusion for clients and staff.

Document the GoHighLevel Address Change for Your Team

To maintain consistency across your operations, document the date and details of the address update. Share it with:

  • Finance or accounting team members
  • Administrative staff managing contracts
  • Marketing teams who may publish your address on collateral

Internal documentation platforms or SOP repositories can capture this update clearly for future reference.

Troubleshooting GoHighLevel Address Update Issues

If you encounter problems while changing your agency address, consider the following checks:

  • Permission issues: Confirm you are logged in with an agency-level role that can edit settings.
  • Browser cache: Clear cache or try an incognito window in case old data is still showing.
  • Network problems: Verify your internet connection if the save button appears unresponsive.
  • Platform status: Check if GoHighLevel is experiencing downtime or maintenance.

If none of these steps resolve the issue, capture screenshots and contact official support through the GoHighLevel help portal or referencing the support article linked earlier.

Additional Resources for GoHighLevel Users

For more strategic guidance on using and optimizing tools like GoHighLevel in your agency, you can explore resources from specialized consultants. For example, agencies often work with optimization partners such as Consultevo to streamline operations, automation, and client onboarding workflows.

You can also continue exploring the official knowledge base to learn about related configuration topics, including company branding, sub-account setup, and user roles.

Summary: Keep Your GoHighLevel Agency Details Accurate

Updating your agency address in GoHighLevel is a straightforward but important maintenance task. By accessing the agency settings, editing the address fields, and saving your changes, you keep your account information current for billing, support, and internal reference. Review the official support documentation whenever the interface changes, and regularly verify that your details in GoHighLevel align with the rest of your business systems.

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