How to Use GoHighLevel Gamification for Community Groups

If you manage busy communities in GoHighLevel and track tasks in ClickUp or similar tools, automating member rewards can save hours of manual work. This how-to article walks you through configuring community group gamification, triggers, and actions so that points, badges, and leaderboard positions are updated automatically based on member behavior.

What GoHighLevel Community Gamification Does

The community gamification system in GoHighLevel lets you award points and trigger actions when members engage inside your group. These triggers are connected to workflows so your automation can react instantly to member activity.

Key capabilities include:

• Awarding points when a member posts, comments, or reacts.
• Tracking totals on a leaderboard for each community group.
• Firing automation when members cross point thresholds.
• Restricting triggers to specific groups and minimum activity levels.

The official reference for the current feature set is available on the GoHighLevel help portal: Gamification Leaderboard – Triggers and Actions for Community Groups.

Prerequisites for Using GoHighLevel Gamification

Before building automation, make sure your account is ready:

• You have at least one active community group.
• You have permission to edit workflows and triggers.
• Gamification is enabled at the location/account level if required by your plan.

Once these are confirmed, you can start creating workflows that respond to gamification events inside GoHighLevel.

How Gamification Triggers Work in GoHighLevel

Gamification triggers fire when specific point-related events occur. Each trigger is used as the entry point to a workflow and can be filtered to narrow which members or activities should launch automation.

Available GoHighLevel Gamification Triggers

The following trigger types are available for community groups:

• Community Group: Points Awarded – fires every time a member receives points in a selected group.
• Community Group: Points Balance Reaches – fires when a member’s total balance in a group reaches a specific number of points.
• Community Group: Leaderboard Rank Changes – fires when a member moves into or out of a defined rank range, such as top 10.

Each trigger can be customized with filters and conditions to match your community goals inside GoHighLevel.

Common Filter Options

Depending on the trigger, you may see options like:

• Community Group – choose one or more groups to monitor.
• Minimum Points – specify the least number of points to qualify.
• Maximum Points – cap the range where the trigger applies.
• Rank Range – define the leaderboard position range, such as 1–3 or 1–10.

These filters let you build targeted workflows for new members, top contributors, or any other segment based on community activity tracked in GoHighLevel.

Step-by-Step: Create a Points Awarded Trigger in GoHighLevel

Use this workflow example to respond whenever a member earns points in a specific group.

1. Open the Workflows Area

1. Log into your GoHighLevel location.
2. Navigate to Automation > Workflows.
3. Create a new workflow or open an existing one where you want to add the trigger.

2. Add the Gamification Trigger

1. Click + Add Trigger.
2. Search for and select Community Group: Points Awarded.
3. Choose the relevant Community Group from the dropdown.

If available, you can also set point range filters. For example:

• Minimum Points: 5
• Maximum Points: 50

This ensures the workflow runs only when the awarded points fall inside this range.

3. Add Workflow Actions

After the trigger, build your automation steps. Common actions in GoHighLevel include:

• Send a personalized email congratulating the member.
• Apply a tag like engaged-member to the contact.
• Add the member to a specific nurture campaign.
• Assign a task to your team to follow up personally.

Save and activate the workflow when you are done.

Step-by-Step: Trigger Automation When a Points Balance Is Reached

Use this setup to reward long-term engagement when members hit major milestones in GoHighLevel communities.

1. Create a New Workflow

1. Go to Automation > Workflows.
2. Click + Create Workflow.
3. Select Start from Scratch or the most relevant template.

2. Configure the Points Balance Trigger

1. Click + Add Trigger.
2. Select Community Group: Points Balance Reaches.
3. Choose the Community Group you want to monitor.
4. Enter the Points Balance milestone, such as 100, 250, or 500.

Optional filters may include:

• Limiting the trigger to members who have a specific tag.
• Excluding members already rewarded for this milestone.

3. Add Reward Actions

Typical rewards in GoHighLevel might include:

• Sending a coupon or discount code via email.
• Granting access to a VIP community or course.
• Updating a custom field like Gamification Tier.
• Notifying your internal team in Slack or by email.

Save the workflow and set it to Publish to start rewarding milestone achievements automatically.

Step-by-Step: Use Leaderboard Rank Triggers in GoHighLevel

If your strategy relies on competition, the leaderboard rank trigger lets you recognize top members as they climb the rankings.

1. Add the Leaderboard Rank Trigger

1. Open or create a workflow under Automation in GoHighLevel.
2. Click + Add Trigger.
3. Choose Community Group: Leaderboard Rank Changes.

2. Define Rank Conditions

Set filters such as:

• Community Group: the target group.
• Minimum Rank: e.g., 1.
• Maximum Rank: e.g., 10.

In this example, the workflow runs when a member enters positions 1 through 10 on the leaderboard.

3. Build Actions for Top Members

Example actions you can add in GoHighLevel:

• Send a celebration email or SMS to the member.
• Post a message in the community announcing their new rank (using integrations or manual steps).
• Apply a Top 10 or Top 3 tag.
• Update a custom field to record their highest achieved rank.

Best Practices for Gamification in GoHighLevel

To keep your community healthy and engaged, follow these guidelines:

• Start simple: Begin with one or two key triggers, such as points milestones and top-rank recognition.
• Avoid over-automation: Too many messages can overwhelm members.
• Align rewards with goals: Offer bonuses that reinforce learning, collaboration, or purchases.
• Review regularly: Check your workflows every month to ensure they still fit your GoHighLevel community strategy.

Connect GoHighLevel Gamification With Your Broader Funnel

Gamification data can feed into your overall marketing, sales, and retention strategy. For example, your most active members might be strong candidates for testimonials, affiliate programs, or beta launches.

If you need help designing an integrated funnel that connects community actions, email, pipelines, and external tools, you can explore implementation services at Consultevo.

Next Steps

Now that you understand how to configure gamification triggers and actions in GoHighLevel community groups, start by:

1. Choosing one group to pilot gamification.
2. Creating a Points Balance Reaches workflow for a key milestone.
3. Adding a Leaderboard Rank Changes workflow to recognize top contributors.
4. Monitoring member responses and refining your points and reward structure over time.

Iterating on these workflows will help you build an engaging, automated community experience powered by GoHighLevel gamification.

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