Verify Mailgun Email in GoHighLevel
This step-by-step guide explains how to complete Mailgun email verification inside GoHighLevel so your messages send reliably. If you are migrating from tools like ClickUp, this walkthrough will show you exactly where to click and what to expect inside the CRM interface.
Following these instructions ensures that your Mailgun sending domain is properly verified, your DNS records are recognized, and your email deliverability in the GoHighLevel CRM is not blocked by unfinished verification.
What You Need Before Verifying in GoHighLevel
Before you start the verification process in GoHighLevel, confirm that your Mailgun domain configuration is already set up correctly.
- You have a Mailgun account.
- Your sending domain is added in Mailgun.
- DNS records from Mailgun are added to your domain host.
- You can access both Mailgun and GoHighLevel with admin permissions.
Once these prerequisites are met, you are ready to verify your connection inside the CRM.
How GoHighLevel Uses Mailgun Email Verification
GoHighLevel connects to your Mailgun account through the API and checks whether the Mailgun domain has been successfully verified. If there is an issue, the CRM will display a VERIFY button so you can manually trigger Mailgun verification from within the platform.
This built-in verification status helps you quickly identify whether Mailgun is ready to send emails through the GoHighLevel system.
Step 1: Open SMTP & Mailgun Settings in GoHighLevel
Start by navigating to the correct area of your CRM account.
- Log in to your GoHighLevel account.
- Go to the Agency view (if you are not already there).
- From the left-hand menu, open Settings.
- Click on SMTP & Mailgun Services.
This page shows the Mailgun settings currently connected to your GoHighLevel account.
Step 2: Locate the Mailgun Verification Status in GoHighLevel
On the SMTP & Mailgun Services page, you will see your Mailgun configuration details and the domain status.
Look for the area that displays your Mailgun domain or sending region. In that section, the CRM may show a status label or a button related to verification.
If your Mailgun domain is not yet verified, you will see a VERIFY button inside GoHighLevel next to the Mailgun configuration.
What the VERIFY Button Means in GoHighLevel
The presence of the VERIFY button indicates that:
- Your Mailgun account is connected.
- The domain status in Mailgun is not yet fully verified, or the CRM has not yet detected the verification.
- You need to manually trigger a verification check from GoHighLevel.
Once Mailgun confirms that DNS records are correct, the CRM will display the domain as verified and email sending can proceed.
Step 3: Trigger Mailgun Email Verification from GoHighLevel
To complete the verification process, follow these steps inside the SMTP & Mailgun Services screen.
- Find your Mailgun service row or card.
- Click the VERIFY button that appears next to the Mailgun configuration.
- Wait a few moments while GoHighLevel communicates with Mailgun.
After clicking VERIFY, the system will request the latest domain status from Mailgun. If Mailgun reports that your DNS records are correct and verified, the CRM will update the status accordingly.
Expected Result After Verification in GoHighLevel
When the process succeeds, the VERIFY button will disappear or the status text will change to indicate that the domain is verified. At that point:
- Your Mailgun sending domain is recognized as verified.
- Campaigns, workflows, and one-off emails in GoHighLevel can send through Mailgun.
- You should no longer see prompts to verify the domain for that specific configuration.
What to Do If Verification Fails in GoHighLevel
If clicking VERIFY does not update your status to verified, the issue is usually in the Mailgun domain or DNS configuration.
Check DNS Records in Mailgun
Sign in to Mailgun and open your sending domain. Verify that:
- All required DNS records (TXT, MX, and CNAME where applicable) are added at your DNS host.
- There are no typos in hostnames or values.
- Records are not duplicated or conflicting with older entries.
After correcting DNS records, wait for propagation (which can take up to 24–48 hours in some cases) and then return to GoHighLevel to click VERIFY again.
Confirm the Correct Mailgun Domain in GoHighLevel
In some setups, users connect a different Mailgun domain than the one they verified. Make sure that the domain connected in the CRM is the same one you have fully verified in Mailgun.
- Open SMTP & Mailgun Services in GoHighLevel.
- Check the domain or region details configured.
- Match them with the active domain shown in Mailgun.
How to Know GoHighLevel Is Ready to Send Emails
After you complete the Mailgun email verification, you can confirm that everything works by sending test messages from your GoHighLevel account.
- Create a test contact with an email address you control.
- Send a single email from a pipeline, workflow, or the conversations area.
- Check whether the test email arrives and whether Mailgun logs show it as delivered.
If the email sends successfully and no further warnings appear about verification in the CRM, your configuration is complete.
Best Practices for Mailgun and GoHighLevel Email Deliverability
Beyond verification, there are additional steps that help maintain strong deliverability while using Mailgun with GoHighLevel.
- Use a dedicated sending domain instead of your root domain.
- Warm up new sending domains gradually.
- Avoid high bounce rates by cleaning your email lists regularly.
- Monitor Mailgun logs for spam complaints and failures.
These practices, combined with correct domain verification in GoHighLevel, help ensure that more of your messages reach the inbox.
Where to Learn More About Mailgun and GoHighLevel
If you need the original reference instructions or want to double-check details for Mailgun verification within the CRM, review the official support documentation directly: Mailgun email verification in the CRM.
For additional strategy, implementation help, or consulting around CRM automation and email deliverability, you can also visit Consultevo for professional resources.
Summary: Complete Mailgun Verification Inside GoHighLevel
To recap, verifying Mailgun inside GoHighLevel requires only a few focused steps once your DNS is correct in Mailgun:
- Configure your domain and DNS records in Mailgun.
- Open SMTP & Mailgun Services in the GoHighLevel agency settings.
- Locate your Mailgun configuration and click VERIFY.
- Fix any DNS or domain mismatches if verification fails, then try again.
After these steps, your Mailgun sending domain will be recognized as verified by GoHighLevel, allowing your automated campaigns, broadcasts, and one-to-one messages to send reliably from within the CRM.
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