GoHighLevel Add-ons How-To Guide

If you are moving from tools like ClickUp or other SaaS platforms into GoHighLevel, understanding how add-ons work is essential. This guide walks you step by step through how to access, purchase, manage, and cancel paid add-ons inside a GoHighLevel sub-account using the updated Add-ons (formerly Marketplace) section.

The instructions below are based strictly on the official GoHighLevel documentation and focus on the current Add-ons experience available from the Settings area of each sub-account.

What Are GoHighLevel Add-ons?

In GoHighLevel, add-ons are optional paid features that you can bolt onto a sub-account to unlock additional functionality. They are purchased and managed from inside the specific sub-account where you need the feature.

Each sub-account can choose its own combination of add-ons. This means you only pay for extras where they are required instead of enabling them globally across all clients or locations.

How to Access Add-ons in GoHighLevel

All GoHighLevel add-ons are controlled from the Settings area within each sub-account. You cannot manage them from the main agency view; you must switch into the sub-account first.

Step 1: Open the Correct GoHighLevel Sub-account

1. Log in to your GoHighLevel account.
2. From the agency view, select the specific sub-account where you want to manage add-ons.

Every add-on you buy is tied to the sub-account you are currently in, so double-check that you are working in the right one.

Step 2: Navigate to Settings > Add-ons

1. Inside the chosen sub-account, look at the left-hand sidebar.
2. Click Settings.
3. Within Settings, click Add-ons (this is the updated area that replaced the earlier Marketplace view).

You will now see a list or catalog of available GoHighLevel add-ons shown inside this Add-ons screen.

How to Purchase GoHighLevel Add-ons

Buying an add-on in GoHighLevel happens directly from the Add-ons screen. Each item will display its name, description, and pricing details.

Step 3: Review Available GoHighLevel Add-ons

• Scroll through the Add-ons gallery for this sub-account.
• Click any add-on tile or row to see additional details, such as what it includes, billing terms, and limits.

Because the exact list of add-ons can change, always base your decision on what appears in your current GoHighLevel interface and the official description.

Step 4: Start the Purchase Flow

1. On the add-on you want, click the button labeled Buy, Subscribe, or similar (wording may vary slightly based on the offer).
2. A purchase screen or confirmation drawer will appear, showing the price and billing frequency.
3. Confirm that you are in the correct sub-account and that the cost is acceptable.

At this stage, GoHighLevel will either use the payment method associated with the agency account or prompt you for billing details, depending on your existing setup and the specific add-on.

Step 5: Confirm and Activate the Add-on

1. Carefully review any final terms or notes displayed.
2. Click the confirmation button (such as Confirm Purchase or Activate).
3. Wait for the confirmation message that the add-on has been successfully enabled for this sub-account.

Once activated, the add-on’s features should become available immediately or within a short processing period, depending on the service type.

How to View and Manage Active GoHighLevel Add-ons

After purchasing, you can see which add-ons are live at any time from the same Add-ons screen in GoHighLevel.

Step 6: Check Your Current Add-ons

1. Return to Settings > Add-ons in the same sub-account.
2. Look for a section or labels that indicate Active or Purchased add-ons.
3. Each active add-on will typically show its status and sometimes the next billing date.

Use this view to monitor which paid services are currently attached to the sub-account and to avoid accidental duplicate purchases.

Step 7: Manage Add-on Options (If Available)

Some GoHighLevel add-ons may include additional settings, usage indicators, or configuration options.

• Click on the active add-on to open its details.
• Review any toggles or fields you can adjust.
• Follow the instructions on-screen to configure the add-on according to your workflow.

If configuration is required beyond the Add-ons screen, documentation links or help prompts may appear within the GoHighLevel interface.

How to Cancel GoHighLevel Add-ons

You can cancel many paid add-ons for a specific sub-account directly from the same Add-ons section. Keep in mind that canceling removes access to that feature for the chosen sub-account.

Step 8: Open the Add-on You Want to Cancel

1. Go to Settings > Add-ons under the relevant sub-account in GoHighLevel.
2. Find the add-on that is currently marked as Active or Subscribed.
3. Click on it to open the detail or management view.

Step 9: Use the Cancel or Remove Option

1. Look for a button or link labeled Cancel, Remove, or similar.
2. Click it to begin the cancellation flow.
3. Read any notice about when access will end or how billing is affected.
4. Confirm the cancellation when prompted.

After confirmation, the add-on should appear as canceled or inactive. The exact billing cut-off depends on the terms shown in your GoHighLevel interface at the time of cancellation.

Troubleshooting GoHighLevel Add-ons

If you run into issues with add-ons in GoHighLevel, start with some basic checks before contacting support.

Common Checks

• Verify you are in the correct sub-account when viewing Add-ons.
• Refresh the browser and re-open Settings > Add-ons.
• Confirm that billing information at the agency level is valid and up to date.
• Look for any in-app notifications about billing problems or failed payments.

If the problem continues, compare your experience with the official reference here: GoHighLevel Add-ons (formerly Marketplace) quick reference guide.

Optimizing Your Use of GoHighLevel Add-ons

To get the most value from GoHighLevel add-ons, treat them as modular upgrades to your client or internal sub-accounts.

Practical Tips

• Enable add-ons only in sub-accounts where the features will be actively used.
• Review active add-ons on a regular schedule to ensure they still align with your strategy.
• Test new add-ons in a non-critical sub-account before rolling them out to multiple locations.

By managing add-ons deliberately, you can keep your GoHighLevel costs predictable while still accessing advanced features where they matter most.

Next Steps and Additional Resources

Once you understand how to access, purchase, and cancel add-ons in GoHighLevel, you can build a more tailored tech stack inside each sub-account.

• For strategic implementation and funnel optimization services, visit Consultevo.
• For the most current interface screenshots and step-by-step visuals, reference the official GoHighLevel Add-ons documentation.

Follow the steps in this guide directly in your sub-account Settings to start adding, managing, and canceling GoHighLevel add-ons with confidence.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

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