Customize Your ClickUp Inbox
Your ClickUp Inbox is the central hub for your notifications, so customizing it helps you stay focused on the work that matters most. By adjusting views, filters, and personal settings, you can turn a noisy stream of updates into a clear, actionable list.
This guide walks you through each available option so you can easily tailor your Inbox to your workflow and notification preferences.
Access and understand your ClickUp Inbox
Before you customize anything, make sure you know where to find your Inbox and what you can control.
- Open ClickUp in your browser or desktop app.
- Select the Inbox icon from the sidebar.
- Review the layout: your notifications, filters, and settings controls appear at the top of the Inbox panel.
Your Inbox is designed to show you activity from tasks, comments, mentions, and reminders, so that you do not miss key updates.
Set default views in your ClickUp Inbox
You can switch how notifications are grouped and displayed. This helps you quickly review updates in the style that fits your workflow.
Choose an Inbox grouping view in ClickUp
ClickUp lets you group notifications by different criteria so you can scan information faster.
- In your Inbox, look for the view or grouping controls at the top.
- Select the grouping option you prefer, such as:
- By task: See all notifications related to each task grouped together.
- By date: Review updates in chronological order.
- By type: Focus on comments, mentions, or other activity types.
Experiment with each grouping to find which option makes it easiest to process a large number of notifications.
Toggle unread and read updates in ClickUp
Managing unread updates keeps your Inbox clean and helps you quickly spot what still needs attention.
- In the Inbox header, locate the Unread filter.
- Turn the filter on to show only unread notifications.
- Turn it off to view both read and unread items.
Use this filter when you want to batch-process only your new activity, then turn it off to revisit older notifications when needed.
Filter notifications in your ClickUp Inbox
Filters let you narrow your notifications so you only see the updates that matter right now. Custom filtering is essential for working efficiently inside ClickUp.
Apply basic filters in ClickUp
- Open your Inbox.
- Click the Filter control in the Inbox toolbar.
- Choose from available filter options, which can include:
- Assigned to: Show notifications only for tasks assigned to you.
- Mentions: Focus strictly on updates where you were mentioned.
- Reminders: Surface notifications tied to reminders or due dates.
Combining these filters helps you prioritize what requires your action over general updates.
Use advanced filtering and sorting
In addition to basic filters, you can refine your Inbox notifications further.
- After opening the filter menu, look for advanced or additional options.
- Adjust sorting to organize notifications by:
- Newest first
- Oldest first
- Relevance or other available sort criteria
This makes it easy to either clear out your most recent notifications or work from the oldest items you have not yet reviewed.
Control Inbox behavior in ClickUp
Beyond what you see in the Inbox, you can also control how notifications behave when you open, read, or clear them. These controls are usually managed through your notification or personal settings.
Adjust notification settings for ClickUp Inbox
- Open the main settings menu in ClickUp.
- Navigate to your Notifications or Profile settings section.
- Find the subsection that affects your Inbox behavior.
- Adjust available options, which may include:
- Whether notifications are marked as read automatically.
- How comments and mentions appear in your Inbox.
- Whether certain notification types are delivered to your Inbox at all.
Tailoring these settings reduces noise so that your Inbox only shows updates that are truly important to you.
Mark notifications as read or unread
Manually changing read status helps you use your Inbox like a to-do list.
- Hover over a notification in your Inbox.
- Click the Mark as read or Mark as unread icon.
- Repeat this as needed to keep only active or unresolved items marked as unread.
Some users keep their Inbox at zero unread items by reviewing updates once and marking everything as read after taking action.
Organize work directly from your ClickUp Inbox
Your Inbox is not just for reading updates. You can also jump directly into tasks, respond to comments, and complete quick actions without leaving this view.
Open tasks and comments from ClickUp Inbox
- Click any notification to open its related task or comment thread.
- Review the context, including task details, assignees, and due dates.
- Make your changes, such as updating the status, adding a checklist, or editing fields.
When you close the task, you return to your Inbox, ready to move on to the next notification.
Take quick actions from Inbox notifications
Many notifications support actions right from the Inbox panel.
- Hover over a notification to reveal available quick actions.
- Use controls to:
- Reply to a comment or mention.
- Change a task status.
- Adjust assignees or due dates, if supported in the notification preview.
This approach saves time because you do not have to fully open every task to perform basic updates.
Customize ClickUp Inbox across devices
If you use ClickUp on multiple devices, make sure your Inbox remains consistent and useful everywhere.
Review ClickUp Inbox on desktop and mobile
- Open ClickUp on your desktop to confirm your Inbox filters and settings.
- Open the mobile app and navigate to the Inbox section.
- Compare the available filters and controls on each device.
- Apply similar settings so your experience stays predictable wherever you work.
Some options may differ slightly between web and mobile, but aligning them as much as possible keeps your workflow smooth.
Tips for maintaining a clean ClickUp Inbox
Once your Inbox is customized, keep it organized with a simple ongoing routine.
- Set aside specific times each day to process notifications.
- Use the Unread filter to batch-handle new updates.
- Mark items as read after you take action on them.
- Regularly review and refine your filters and notification settings.
These small habits help ensure your Inbox remains a helpful control center rather than an overwhelming list.
Learn more about customizing ClickUp Inbox
For more detail on each option and the latest updates, you can read the official documentation on how to customize your Inbox here: Customize your Inbox in ClickUp.
If you are building broader workflows or need help structuring your workspace around a clean Inbox strategy, you can also explore consulting and implementation resources at Consultevo.
By thoughtfully applying these options, your ClickUp Inbox becomes a powerful, focused workspace that surfaces only the updates you need, exactly when you need them.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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