How to Enable Two-Factor Authentication in ClickUp
Protecting your ClickUp account with two-factor authentication (2FA) adds a powerful security layer that helps keep your tasks, documents, and workspace data safe from unauthorized access.
This step-by-step guide explains how to activate, use, and manage 2FA for your profile, what login methods are supported, and how to troubleshoot common sign-in issues.
What Is Two-Factor Authentication in ClickUp?
Two-factor authentication is an extra verification step required when you sign in to your account. In addition to your password, you must confirm your identity with a one-time code or a hardware-based security key.
When 2FA is enabled for your ClickUp profile, no one can access your account with just your email and password. They also need access to your authentication device or key.
Supported Two-Factor Methods for ClickUp
You can secure your ClickUp login using one of two supported methods:
- Authenticator app: Generates temporary codes on a trusted device.
- Security key: Uses a physical FIDO-compliant key, such as a YubiKey.
Both options require you to enter your password first, then complete the second verification step before gaining access to your workspace.
Before You Set Up 2FA in ClickUp
Before activating two-factor authentication for your ClickUp profile, be aware of these important points:
- You can only set up one 2FA method at a time (authenticator app or security key).
- If you change your phone or remove your authenticator app access, you may need help from workspace admins or ClickUp Support to sign back in.
- Make sure you have stable internet when setting up 2FA so that your changes are correctly saved.
How to Enable Two-Factor Authentication in ClickUp
Follow these steps in your account settings to secure your ClickUp login with 2FA.
Step 1: Open ClickUp Profile Settings
- Sign in to your ClickUp account with your email and password.
- Click your avatar or profile picture in the lower-left corner of the interface.
- Select Settings to open your personal profile area.
Step 2: Go to Security Settings in ClickUp
- In the left sidebar of your profile settings, locate the Security section.
- Click Security to open your login and authentication options.
Step 3: Choose Your Two-Factor Method
Inside the security area, you will see options to turn on two-factor authentication for your ClickUp account. Select the method you prefer:
- Authenticator app verification
- Security key verification
The setup steps are slightly different for each method, as described below.
Set Up ClickUp 2FA with an Authenticator App
Using an authenticator app is one of the most common ways to protect your ClickUp profile with two-factor authentication.
Step 1: Install an Authenticator App
Install a trusted authenticator app on your phone or device, such as:
- Google Authenticator
- Microsoft Authenticator
- Authy or another TOTP-compatible app
Ensure the device with your app is something you keep secure and accessible when logging in to ClickUp.
Step 2: Connect the App to Your ClickUp Account
- In your Security settings, choose the option to enable 2FA with an authenticator app.
- A QR code and sometimes a setup key will be displayed.
- Open your authenticator app and add a new account.
- Scan the QR code or enter the provided key.
Your authenticator app will now start generating time-based one-time codes for ClickUp.
Step 3: Confirm and Save 2FA for ClickUp
- Find the current six-digit code in your authenticator app for your ClickUp entry.
- Enter the code in the verification field in your security settings.
- Click Verify or Enable to finish the setup.
After you complete these steps, your ClickUp account will require a code from your authenticator app each time you log in.
Set Up ClickUp 2FA with a Security Key
If you prefer hardware-based security, you can protect your ClickUp login with a compatible security key.
Step 1: Prepare Your Security Key
Use a FIDO-compliant device such as a YubiKey and make sure it is properly configured on your computer or mobile device.
Step 2: Register the Key in ClickUp
- In the Security section of your profile settings, select the option to enable 2FA with a security key.
- Click the prompt to add or register a new key.
- When your browser asks you to interact with the device, insert or tap the key as instructed.
Step 3: Finalize Security Key Authentication
- Give the key a recognizable name if prompted (for example, “Work Laptop Key”).
- Save your changes to confirm the key as the two-factor method for your ClickUp account.
From now on, when signing in to ClickUp, you will be asked to use this key after entering your password.
How Two-Factor Authentication Affects Your ClickUp Login
Once two-factor authentication is active, your usual ClickUp login flow changes slightly.
- You enter your email and password as usual.
- ClickUp then prompts you for either:
- A code from your authenticator app, or
- A tap or insertion of your security key.
- After successful verification, you are signed into your workspace.
This extra step significantly reduces the risk of unauthorized access, even if your password becomes compromised.
How to Disable Two-Factor Authentication in ClickUp
You can turn off 2FA from your security settings if you no longer want to use it with your ClickUp profile.
- Log in to your ClickUp account.
- Go to Settings > Security.
- Locate your active 2FA method (authenticator app or security key).
- Click the option to Disable or Turn off two-factor authentication.
- Confirm your choice if prompted.
Be aware that disabling two-factor authentication makes your ClickUp account easier to access with just a password, which may reduce overall security.
Troubleshooting ClickUp Sign-In with 2FA
If you have trouble logging in to ClickUp after enabling two-factor authentication, consider these options:
- Lost phone or authenticator access: Contact a workspace owner or admin to help you regain access, or reach out to ClickUp Support.
- Security key not working: Try another USB port, browser, or device, or use a backup method if available.
- Incorrect code: Make sure your authenticator device date and time are accurate and try a fresh code.
For official, up-to-date guidance, visit the original documentation on the ClickUp Help Center at this two-factor authentication article.
Best Practices for Securing Your ClickUp Workspace
After turning on two-factor authentication, follow these additional recommendations to keep your workspace safe:
- Use a strong, unique password for your ClickUp profile.
- Avoid sharing your codes or key with anyone.
- Regularly review connected devices and sessions from your security settings.
- Educate your team members about enabling 2FA on their own ClickUp profiles.
If you need professional assistance designing secure workflows or optimizing your workspace, you can work with consultants experienced in ClickUp implementations. Learn more at Consultevo.
Stay Protected While You Work in ClickUp
Enabling two-factor authentication is one of the simplest and most effective steps you can take to protect your ClickUp account. By choosing either an authenticator app or a security key, you add a robust defense against unauthorized access and keep your projects, documents, and team communication safer.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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