Manage Client Portal App Permissions in GoHighLevel
If you use ClickUp or other tools alongside GoHighLevel, controlling client access inside the client portal is essential. This guide explains, step by step, how to enable or disable individual child apps so each client and sub-account only sees what they need inside your GoHighLevel workspace.
By adjusting app permissions for the client portal, you can simplify your interface, improve client experience, and prevent access to features that are not part of a specific plan.
What Are Client Portal App Permissions in GoHighLevel?
In GoHighLevel, the client portal is the area where your customers log in to access the tools and apps you provide them as part of their account. Inside this portal, different child apps can be shown or hidden based on the permissions you configure.
Child apps can include things like:
- Conversations and messaging
- Calendars and appointments
- Funnels, websites, and forms
- Reporting or analytics sections
- Other app modules exposed in the client portal
By enabling or disabling these child apps, you decide exactly what each client can see and use inside GoHighLevel.
Why Control Child App Access in GoHighLevel?
Managing child app permissions inside GoHighLevel is important for several reasons:
- Plan-based access: Hide features that are only available on higher-tier packages.
- Security and privacy: Prevent clients from accessing tools they should not use.
- Reduced confusion: Keep the client portal simple by only showing relevant apps.
- Brand control: Curate a streamlined experience that matches your service offer.
Using app permissions correctly ensures your GoHighLevel client portal stays clean, intuitive, and aligned with your business model.
How to Open Client Portal Settings in GoHighLevel
To manage which child apps are visible, you must first navigate to the correct section of your GoHighLevel account.
Step 1: Log in to Your GoHighLevel Agency or Sub-Account
- Sign in to your GoHighLevel dashboard using your agency or location credentials.
- Choose the appropriate sub-account or workspace where you want to adjust client portal settings.
Only users with the correct permissions can manage client portal app access, so ensure you are logged in with an account that has administrative rights.
Step 2: Access the Client Portal Configuration
- From the left-hand navigation in GoHighLevel, locate the settings or configuration area associated with the client portal.
- Open the client portal configuration so you can view all available apps and modules that can be shown or hidden.
The client portal configuration page is where you will find the list of child apps and their permission toggles.
Enable or Disable Child Apps in the GoHighLevel Client Portal
Once you have the client portal configuration open, you can start enabling or disabling child apps for your clients.
Step 3: Locate the Child App Permissions List
- On the client portal configuration screen, find the section that lists the available apps or modules.
- You should see a series of child apps, each with a control that lets you turn access on or off.
Each child app typically has a toggle or checkbox that defines whether it is visible in the client portal for the selected sub-account or client group.
Step 4: Enable a Child App in GoHighLevel
To allow clients to see and use a specific child app in GoHighLevel:
- Find the app you want to enable in the permissions list.
- Switch the corresponding toggle to the On or Enabled position.
- Confirm that the app now shows as active or allowed for the client portal.
After enabling an app, clients who have access to that portal will typically see the new app appear the next time they log in, or after a quick refresh.
Step 5: Disable a Child App in GoHighLevel
To hide or remove a child app from the client portal:
- Locate the child app you want to restrict in the same permissions list.
- Switch the permission toggle to the Off or Disabled position.
- Verify that the app is now marked as hidden or unavailable for portal users.
Disabling a child app immediately removes it from the client portal view for affected users, reducing clutter and preventing unwanted access.
Best Practices for GoHighLevel Client Portal Permissions
When setting up app permissions in GoHighLevel, consider the following best practices:
- Align with offers: Match visible apps with the products or services each client purchased.
- Start minimal: Enable only essential apps first, then add more as needed.
- Test with a dummy client: Use a test portal account to confirm the client view.
- Document your profiles: Keep internal notes on which plan includes which child apps.
This structured approach helps you scale your GoHighLevel implementation without confusion for your clients or your team.
Troubleshooting Client Portal App Access in GoHighLevel
If a client reports that an app is missing or visible when it should not be, follow these checks:
- Confirm you are editing the correct sub-account or location.
- Double-check the permission toggle for the specific child app.
- Log in as, or impersonate, the client (if allowed) to verify what they see.
- Have the client clear cache or refresh their browser after changes.
If issues continue, review the official GoHighLevel documentation for any recent interface updates or changes to how client portal permissions are handled.
Official GoHighLevel Documentation and Further Help
For the most up-to-date, detailed instructions directly from the platform, refer to the official support article on app permissions in the client portal:
GoHighLevel support: App Permissions in Client Portal
If you need strategic guidance on structuring your offers, pricing, or permissions across many clients, you may also want to explore specialized GoHighLevel consulting services. A helpful starting point is Consultevo, where you can find resources on scaling your systems and operations.
Summary: Streamline Your GoHighLevel Client Portal
Managing child app permissions in the GoHighLevel client portal allows you to:
- Control which tools each client can see and use
- Match access with your service tiers and packages
- Keep the portal clean, simple, and easy to navigate
- Protect sensitive features and data from unintended access
By following the steps above to enable or disable child apps, you can create a tailored GoHighLevel experience for every client, improving satisfaction while maintaining full control over your platform configuration.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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