Manage ClickUp AI Credits Effectively
ClickUp makes it easy for workspace owners and admins to purchase, assign, and track AI credits so teams can use AI confidently without overspending. This guide walks you through how ClickUp AI credits work, how they’re billed, and how to monitor usage for every member of your workspace.
How ClickUp AI Credits Work
Credits measure how much AI your workspace can use during each billing cycle. When you buy AI for your workspace, a shared pool of credits becomes available and is consumed every time a member runs an AI action.
Key points about AI credits:
- Credits are shared across all members with AI access.
- Usage resets at the start of each billing cycle.
- Admins can see total usage and remaining credits in one place.
AI credits are optional but recommended for teams that rely heavily on AI-powered writing, summarization, and work management inside ClickUp.
Purchase ClickUp AI Credits
Only workspace owners and admins with billing permissions can purchase AI credits. You can add AI to an existing workspace plan or during plan checkout.
Steps to buy AI credits in ClickUp
- Sign in as a workspace owner or admin with billing access.
- Open your workspace settings and go to the billing or subscriptions area.
- Select the AI add-on option for your current plan.
- Choose the number of members you want to include.
- Review the price and confirm your purchase.
Once the purchase is complete, AI credits are added to your workspace’s shared pool and are available immediately.
Understand ClickUp AI pricing and billing
AI credits are billed on top of your base workspace plan. Pricing may depend on:
- The number of members with AI enabled.
- Your billing interval (monthly or yearly).
- Your existing ClickUp plan tier.
Charges renew automatically each billing cycle unless you change or cancel your AI add-on before the renewal date.
Track ClickUp AI Credit Usage
Workspace owners and admins can see how credits are used across the workspace. This helps you understand team adoption and avoid running out of AI capacity mid-cycle.
Open the ClickUp AI usage dashboard
- Go to your workspace settings.
- Open the AI or AI usage section.
- View the current cycle’s credits used and remaining.
The dashboard shows an overview of usage and may break down consumption by user, so you can see who uses AI most often.
Review AI usage by member
Use the AI usage view to answer questions such as:
- Which members are using AI regularly?
- Who may need more training to adopt AI?
- Are certain teams consuming most of the credits?
This data helps you decide whether to expand, reduce, or reassign AI access within ClickUp.
Manage ClickUp AI Access and Seats
AI is billed per enabled member. Managing who has AI access is a critical part of controlling your total credit usage and cost.
Enable or disable ClickUp AI for members
- Open your workspace people or members settings.
- Find the member you want to manage.
- Turn AI access on or off for that person.
Disabling AI for users who do not need it reduces unnecessary credit consumption and future billing.
Optimize ClickUp AI seats by role
Consider granting AI access to:
- Team members who write frequently, such as marketers or product managers.
- Leaders who need quick summaries of docs, tasks, or meetings.
- Operations and support roles that benefit from AI templates and suggested responses.
Limit AI access for users who rarely log in or primarily view content, so your ClickUp credits are focused where they drive the most value.
Monitor and Control ClickUp AI Spending
Keeping an eye on credits throughout the billing cycle prevents surprise overages and ensures the team can rely on AI consistently.
Best practices for monitoring ClickUp AI credits
- Check the AI usage dashboard at least once per cycle.
- Compare current cycle usage to previous months.
- Look for sudden spikes that might indicate new workflows or misuse.
If you notice heavy usage early in the cycle, you can adjust access or train users on efficient AI prompts to stretch credits further.
Adjust your ClickUp AI plan when needed
Based on usage trends, you may want to:
- Increase AI seats if your team regularly runs out of credits.
- Reduce AI seats if credits are consistently underused.
- Change your billing term if you prefer annual or monthly commitments.
Changes usually take effect on your next billing cycle, but details depend on your current subscription. Review the billing summary in your account before confirming updates.
Troubleshoot Common ClickUp AI Credit Issues
If AI features stop working or members see credit-related errors, there are a few common causes to check first.
Check if ClickUp AI credits are exhausted
If your workspace has reached its credit limit, members may not be able to run new AI actions. To resolve this:
- Open your AI usage view and confirm remaining credits.
- Wait until credits reset at the start of the next billing cycle, or
- Adjust your AI plan and seats if available for your subscription.
Verify ClickUp permissions and roles
Only certain roles can manage AI purchases and settings. If you cannot see billing or AI configuration options:
- Confirm that you are logged into the correct workspace.
- Check your role to ensure you are an owner or admin.
- Contact an existing owner or admin to grant the needed permissions.
If issues persist, review the official documentation for AI credit management and billing.
More Resources on ClickUp AI
For additional details, examples, and the latest updates on AI credits, visit the official help article on purchasing and tracking AI credits: Purchase and track your ClickUp AI credits.
If you need strategic guidance on implementing AI workflows, automation, or optimization, you can also explore expert consulting at Consultevo.
By understanding how credits are purchased, assigned, and monitored, you can keep your ClickUp AI usage under control while giving your team powerful tools to work faster and smarter.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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