Communicate with your team in ClickUp

ClickUp gives your team a central hub for conversations, feedback, and decisions so work and communication always stay together. This guide shows you how to communicate clearly, quickly, and in context using comments, chat, notifications, and assigned action items.

Why use ClickUp for team communication

Instead of scattered messages across multiple tools, you can keep every discussion attached to the work it belongs to. Using ClickUp for communication helps your team:

Discuss work directly on tasks, Docs, and views.
Turn feedback into action items without leaving the page.
Stay aligned with real-time chat and notifications.
Search past conversations quickly whenever you need context.

Centralized communication reduces confusion, decision lag, and duplicate work, especially across remote or cross-functional teams.

Use ClickUp comments to discuss work in context

Comments are the core communication tool in ClickUp. You can add them to tasks, Docs, Whiteboards, Dashboards, and more so every conversation stays tied to a specific piece of work.

Types of comments in ClickUp

You can use several types of comments depending on what you are working on:

Task comments: Add updates, questions, and decisions directly on tasks so everyone sees the full history.
Doc comments: Collaborate on documents by leaving feedback on entire pages or specific text selections.
Proofing comments: Leave visual, time-stamped feedback on images, PDFs, and videos.
Chat view comments: Have free-form conversations not tied to a specific task, but still within ClickUp.

How to add a task comment

Open the task where you want to communicate.
Scroll to the Comments section.
Type your message in the comment field.
Use @mention to tag teammates, Spaces, Folders, or Lists when needed.
Click Comment to post.

Comments allow rich content, including formatted text, attachments, and links, so your team can share everything they need without leaving ClickUp.

Convert comments into ClickUp action items

Conversations often lead to next steps. Instead of rewriting those steps elsewhere, you can turn any comment into an actionable item right inside ClickUp.

Assigned comments in ClickUp

Assigned comments help you capture small, lightweight tasks directly inside a conversation. They are perfect for quick follow-ups that do not need a full task.

Create an assigned comment

Type your comment in the comment box.
Click the checklist icon or select the option to make the comment an action item.
Assign it to one or more people.
Set a due date if needed.
Post the comment.

The assigned comment will show a checkbox. Once the work is done, the assignee can mark it complete without closing the entire task.

Turn comments into ClickUp tasks

Sometimes a comment reveals larger work that needs full task tracking. In that case, you can convert a comment into a task.

Hover over the comment that should become a task.
Click the More or actions menu.
Select the option to Create task from comment.
Choose the List where the new task should live.
Adjust the task name, assignees, and due date if required.
Save the new task.

The original conversation stays visible while the new task gives you full control over status, priorities, and workflows in ClickUp.

Collaborate with ClickUp Docs and comments

ClickUp Docs allow your team to co-create plans, requirements, and knowledge bases, while keeping conversation directly attached to your content.

Comment on entire Docs

Open the Doc you want to review.
Click the comment icon in the toolbar or at the top of the page.
Type your feedback in the comment field.
@mention teammates so they know your feedback is meant for them.
Post the comment.

These comments appear in a sidebar or thread so collaborators can respond, resolve, or follow up, all inside ClickUp.

Comment on specific text in ClickUp Docs

Select the text you want to comment on.
Click the comment button that appears.
Write your comment, then post.
Tag anyone who should update or approve the content.

Threaded replies keep every discussion tied to the exact sentence or line being reviewed, helping your team make faster decisions.

Use Chat view for ongoing ClickUp conversations

Chat view lets your team have informal or real-time discussions that still live in your Workspace. It functions like a chat channel while staying connected to ClickUp tasks and Lists.

Create a ClickUp Chat view

Open the Space, Folder, or List where you want the chat.
Click + View.
Select Chat from the view options.
Name the Chat view and choose who can access it.
Click Create.

You can use Chat view for team standups, quick questions, or general discussions about a project. Tasks, Docs, or links shared here stay easily discoverable.

Best practices for Chat view in ClickUp

Pin important messages so new team members can see key information.
Use @mentions to direct questions to specific people or groups.
Share task links whenever you discuss work, so teammates can open details instantly.
Create dedicated Chat views for different teams or projects to keep topics organized.

Manage notifications and mentions in ClickUp

Efficient communication depends on seeing the messages that matter. ClickUp notifications ensure you do not miss critical updates while keeping noise under control.

Where ClickUp notifications appear

In-app notifications: The notifications menu in the app shows updates about comments, assigned items, status changes, and more.
Email notifications: Receive summaries or alerts in your inbox, based on your preferences.
Mobile push: Stay informed on the go with mobile app notifications.

Control notification settings in ClickUp

Open your profile menu.
Go to Settings or Notifications.
Choose which events should send in-app, email, or mobile notifications.
Save your changes.

Fine-tuning notification rules ensures you see the most relevant communication without distractions.

Use mentions to direct communication in ClickUp

Mentions help you reach the right people or teams instantly. When you @mention someone, they receive a targeted notification about your comment or message.

@mention individuals to request feedback or action.
@mention entire teams or groups to notify everyone at once.
@mention Spaces, Folders, or Lists to reference areas of work.

Clear, directed mentions make communication accountable and transparent across your Workspace.

Keep proofing and reviews inside ClickUp

Visual assets and media often require detailed review. Proofing tools in ClickUp let you centralize that feedback, so your creative and marketing teams can move faster.

Use proofing comments for visual work

Open a task that has an image, PDF, or video attached.
Click the attachment to open the proofing window.
Click anywhere on the file to leave a comment at that exact position or timestamp.
Assign the comment if someone needs to make a change.
Mark comments as resolved when edits are completed.

This workflow keeps every suggestion or correction tied to a specific part of the asset, so nothing gets lost during revisions.

Best practices for clear communication in ClickUp

To get the most from your Workspace, align your team on a few simple habits.

Keep discussions on tasks: When a message relates to a task, comment there instead of external chat tools.
Use assigned comments: Convert requests into action items so nothing is forgotten.
Set expectations: Agree as a team on how quickly people should respond in ClickUp.
Document decisions: Summarize final decisions in task comments or Docs for future reference.
Use Chat views sparingly: Keep them for ongoing conversations, but move specific work to tasks when it requires tracking.

Learn more about ClickUp communication features

To dive deeper into specific collaboration tools, review the official guide on how to communicate with your team using ClickUp here: ClickUp communication help article.

If you want expert help implementing these workflows, you can also explore consulting resources like Consultevo for tailored workspace setup and optimization.

By bringing all of your conversations into ClickUp and following the steps in this guide, your team can collaborate faster, reduce miscommunication, and keep every decision directly connected to the work that matters most.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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