Import Jira projects to ClickUp
Migrating your work from Jira into ClickUp helps your team keep existing issues, sprints, and users while moving to a more flexible workspace. This step-by-step guide explains requirements, how to start the import, what data is brought over, and how to troubleshoot common problems during the Jira migration.
Before you import Jira data to ClickUp
Before launching a Jira import, confirm that your workspace and Jira site meet the requirements so the connection to ClickUp works smoothly.
Requirements for Jira to ClickUp imports
- You need admin access or sufficient permissions in Jira to authorize the connection.
- You must be a Workspace owner or admin in your ClickUp Workspace to start the import.
- Jira Cloud is supported via an API connection. Jira Server or Data Center may require additional configuration, such as valid application links and public accessibility.
- Jira projects and issues must be active and accessible from the account you use to authorize the import.
Check that there are no network restrictions, VPN rules, or firewall blocks that might prevent ClickUp from communicating with your Jira instance.
Prepare your Jira projects
To reduce cleanup work after importing to ClickUp, organize Jira first:
- Close or archive old projects that you do not need to migrate.
- Standardize statuses and workflows where possible.
- Review custom fields and remove any that are obsolete.
- Confirm that issue types and priorities are used consistently.
Cleaning up Jira data before moving it to ClickUp will give you a more accurate and easier-to-manage result in your new Workspace.
Start a Jira import in ClickUp
When your Jira data is ready, you can launch the import using the built-in Jira migration tool inside ClickUp.
Open the ClickUp import menu
- Log in to your ClickUp Workspace as an owner or admin.
- Open the sidebar and look for the option to import data or migrate from another tool.
- Select the import option and choose Jira from the list of supported platforms.
This opens the Jira connection screen in ClickUp so you can authorize access to your Jira site.
Connect Jira to ClickUp
- Enter your Jira site URL when prompted.
- Click the button to continue to Jira and sign in with your Jira account.
- Review the access permissions that the integration requests.
- Approve the connection to allow ClickUp to read your Jira projects, issues, and related data.
After authorization, ClickUp displays your available Jira projects and import options.
Select Jira projects to import into ClickUp
You can choose exactly which Jira projects you want to bring into ClickUp and how they should be organized in your Workspace.
Choose Jira projects and issue types
- From the project selection screen, check the Jira projects you want to import.
- Optionally deselect any projects you want to leave behind.
- Confirm which issue types should be included, such as Stories, Bugs, Tasks, or Epics.
Large organizations may want to import only current or active projects first, then run additional imports later for historical data.
Map Jira projects to ClickUp Hierarchy
Next, decide where the Jira data will live inside the ClickUp Hierarchy:
- Map each Jira project to a specific Space and Folder in ClickUp.
- Use separate Spaces for different departments, such as Engineering or Product.
- Place related projects in the same Folder to keep Lists organized.
Careful planning of Spaces, Folders, and Lists in ClickUp will help your team find imported issues quickly and maintain a familiar structure after the migration.
Field and status mapping between Jira and ClickUp
Mapping fields correctly ensures that details from Jira appear in the right locations once they reach ClickUp.
Map standard fields from Jira to ClickUp
During the import, ClickUp guides you through mapping common fields, such as:
- Summary → Task name or title in ClickUp.
- Description → Task description field.
- Assignee → Assigned user in ClickUp.
- Reporter → Custom field or comment, depending on your choices.
- Priority → Priority levels available in ClickUp.
- Due dates → Due date field on tasks.
- Labels → Tags or custom fields in ClickUp.
Review each mapping carefully to avoid losing information or mixing fields with different meanings.
Map Jira custom fields to ClickUp custom fields
- Review the list of Jira custom fields displayed during the import.
- For each field, choose an existing custom field in ClickUp or create a new one.
- Match field types where possible, such as text, number, dropdown, or date.
- Skip fields that are no longer needed to reduce clutter.
If you are unsure how a custom field should map, start by importing it into a test Space in ClickUp to confirm the result before running a full migration.
Map Jira statuses to ClickUp statuses
Jira workflows often contain many states. Map them to a clean status set in ClickUp so your boards remain easy to read.
- Group similar Jira statuses into a single status in ClickUp, such as combining In Progress and Implementing.
- Ensure each Jira terminal state, like Done or Closed, maps to a done-type status.
- Keep the number of active statuses manageable for your team.
Thoughtful status mapping makes it easier for your team to adopt ClickUp views and manage workflows after the import.
What data from Jira imports into ClickUp
The Jira import tool brings in a wide range of data so you can continue work in ClickUp without rebuilding everything from scratch.
Issues, sprints, and users
Depending on your selections, ClickUp can import:
- Jira issues, including tasks, stories, bugs, and epics.
- Issue descriptions, comments, and attachments.
- Sub-tasks and their relationships to parent issues.
- Sprints, including issue memberships and sprint names.
- Assignees, and where possible, matching users in ClickUp.
- Custom fields and labels that you choose to map.
If a Jira user does not exist in your Workspace, you may need to invite them to ClickUp or reassign imported tasks after the migration.
Data that may not transfer
Some items may have limited or no support during a Jira import:
- Highly customized workflows or transition rules.
- Advanced Jira Marketplace apps and add-on data.
- Certain complex custom field types that do not match fields in ClickUp.
Review the imported data in ClickUp and manually recreate any specialized workflows or automations that could not be brought over automatically.
Run and monitor your Jira import into ClickUp
Once you have configured your settings, you can launch the import and track its progress from within ClickUp.
Start the import
- Review your project selection, field mappings, and status mappings.
- Confirm where each project will be created in the ClickUp Hierarchy.
- Click the button to start the Jira import.
The tool begins processing projects and issues in the background so you can continue using ClickUp while the migration runs.
Monitor progress and verify data
- Watch the import progress indicator to see how many issues remain.
- When the import completes, open the target Space and Lists in ClickUp.
- Spot-check several tasks to verify fields, statuses, and assignees.
- Confirm that sprints, subtasks, and attachments appear as expected.
If you notice unexpected results, you can adjust mappings and, if needed, perform another import for specific projects.
Troubleshooting Jira imports in ClickUp
If the migration from Jira does not behave as expected, use these checks inside your ClickUp Workspace and Jira site.
Common issues and quick checks
- Authentication failures: Reconnect Jira, confirm credentials, and ensure the Jira site URL is correct.
- Missing projects: Check Jira permissions and verify that your account can view the projects you expect to import.
- Field mismatches: Revisit the field mapping step and match each Jira field to the right field type in ClickUp.
- Slow imports: Large projects may take longer. Allow extra time and avoid canceling imports unless necessary.
For detailed, up-to-date instructions, refer to the official Jira import documentation on the ClickUp Help Center at Import from Jira.
Next steps after moving Jira work to ClickUp
After confirming that the imported Jira data looks correct, help your team adopt the new workflows in ClickUp.
Organize views and dashboards
Use the imported data as a foundation and then enhance it with native features in ClickUp:
- Create List, Board, and Table views tailored to each team.
- Set up Dashboards to track sprint metrics, velocity, and workload.
- Configure Automations to replace manual Jira processes.
These features help teams quickly adapt to managing their projects entirely inside ClickUp.
Train your team and refine processes
- Share guidance on how statuses, priorities, and fields map from Jira to ClickUp.
- Update internal documentation to point to new Spaces and Lists.
- Gather feedback and refine workflows after a few sprints.
If you need expert assistance planning or optimizing your migration, consider consulting specialists such as Consultevo for additional ClickUp implementation support.
By following these steps and validating your data carefully, you can import Jira projects into ClickUp with confidence and give your team a unified, flexible workspace for future work.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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