Manage ClickUp single sign-on bypass for users

When your organization secures access with an identity provider, ClickUp single sign-on (SSO) keeps your workspace protected. Sometimes, you may need specific people to log in without SSO for troubleshooting, migrations, or unique access needs. This guide explains how admins can safely bypass SSO for individual users while preserving workspace security.

Using SSO bypass correctly helps you balance strong authentication with practical flexibility. You can allow temporary or permanent exceptions without weakening your overall security controls.

How ClickUp SSO and bypass exceptions work

Before changing login rules, it is important to understand how SSO behaves in a secured ClickUp environment.

When SSO is enabled and enforced, users are normally required to authenticate using your identity provider. However, an admin can mark specific users as exceptions. Those users can sign in with their email and password instead of going through SSO.

Typical reasons to create a bypass in ClickUp include:

• Testing issues when users cannot access the workspace via SSO.
• Supporting third‑party contractors who do not exist in your identity provider.
• Handling transition periods during SSO rollout or identity provider changes.

By limiting bypass access to a small number of accounts, you maintain security while supporting special cases.

Requirements to manage ClickUp SSO bypass

Only specific roles can configure SSO and manage bypass settings in ClickUp. In most workspaces, you must be:

• A Workspace owner, or
• An admin with permission to manage SSO and security settings.

If you do not see SSO controls or bypass options in your settings, contact a workspace owner or your internal IT team so they can update the configuration for you.

Steps to bypass ClickUp SSO for a user

The exact labels and layout may vary depending on your current plan and interface version, but the overall process to enable an SSO bypass in ClickUp follows these steps.

1. Open ClickUp security or SSO settings

1. Sign in to your ClickUp workspace as an owner or admin.
2. Click your avatar or profile menu in the lower left corner.
3. Open the Settings or Admin area for the workspace.
4. Navigate to the Security, Authentication, or SSO section, depending on your workspace layout.

This section contains your identity provider configuration, enforcement rules, and any existing user exceptions.

2. Locate the user who needs ClickUp SSO bypass

1. Within the SSO or security area, look for a tab or panel showing Users, Members, or SSO Exceptions.
2. Search for the person by name or email address associated with their ClickUp account.
3. Confirm you selected the correct user, especially if multiple people share a similar name.

Make sure the email shown matches the account that should be allowed to sign in without SSO.

3. Enable the SSO bypass for that ClickUp user

1. Open the user’s details or security settings row.
2. Locate the control for bypassing single sign-on. This may appear as a toggle, checkbox, or dropdown such as Bypass SSO or Allow password login.
3. Turn on or activate the bypass option for that user.
4. Save or confirm your changes.

Once enabled, the selected ClickUp user can sign in using their email and password directly, even when SSO is enforced for the rest of the workspace.

4. Share new login instructions with the user

Tell the user how to access ClickUp with their bypass privilege:

• Ask them to go to the standard workspace login page.
• Have them choose to sign in with email and password instead of using SSO.
• If needed, direct them to reset their password so they can create or update their ClickUp credentials.

This ensures they understand that their access method has changed and that they no longer rely solely on the identity provider.

Disable or remove ClickUp SSO bypass

Once the user no longer needs special access, you should restore the default security posture by disabling the bypass.

Steps to turn off ClickUp SSO bypass

1. Return to the Security or SSO section of your ClickUp workspace settings.
2. Open the list of members or any page that displays SSO exceptions.
3. Search for the user whose bypass should be removed.
4. Open their details and switch off the Bypass SSO or equivalent option.
5. Save your changes.

After you remove the exception, the user must authenticate through SSO like everyone else covered by the policy.

Best practices for ClickUp SSO bypass management

To keep your workspace secure and compliant, treat SSO exceptions in ClickUp as carefully as any other privileged access.

Limit who gets ClickUp SSO bypass

• Restrict bypass access to users with a clear, documented need.
• Avoid granting permanent bypass unless absolutely necessary.
• Work with IT or security teams to define standard criteria for exceptions.

Review ClickUp SSO exceptions regularly

• Schedule periodic audits of all accounts allowed to log in without SSO.
• Remove bypass access when a project ends, a contractor leaves, or a user is added to your identity provider.
• Record approvals for each bypass to support internal governance.

Use ClickUp bypass only for troubleshooting and transitions

SSO bypass is most valuable when:

• Testing new identity provider configurations.
• Supporting people who temporarily cannot authenticate through SSO.
• Migrating from one provider to another and needing fallback credentials.

Once the issue is resolved or the migration is complete, return those users to standard SSO authentication.

Troubleshooting ClickUp SSO bypass issues

If a user still cannot sign in after you enable an exception, check the following:

• Confirm the bypass is active on the correct user account and email.
• Ask the user to clear their browser cache or try an incognito window.
• Have them reset their ClickUp password and try again with the new credentials.
• Verify that no additional login restrictions, such as IP allowlists, are blocking access.

If issues persist, consult your identity provider logs and compare them with your workspace settings. For detailed behavior and the latest interface screenshots, refer to the official documentation at this ClickUp SSO bypass article.

Additional resources for optimizing ClickUp

Managing authentication is only one part of building a secure and efficient workspace. To explore broader workflow optimization, automation, and implementation strategies that complement your ClickUp setup, you can review guidance from experienced consultants such as Consultevo.

By combining strong SSO enforcement with carefully controlled bypass exceptions, you maintain both usability and security across your ClickUp workspace. Regular reviews and clearly defined rules help ensure that only the right people, using the right methods, can access your data.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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