Manage your ClickUp login details

Your ClickUp account includes a username, email address, and password that you can update whenever your information changes. Keeping these details current helps you sign in smoothly, manage notifications, and protect your workspace.

This guide explains how to change your account information, what limitations apply, and how to stay secure when managing your login.

Before you update your ClickUp account

There are a few important things to know before changing your username, email, or password.

• The email address you use to sign in must be unique to one ClickUp account.
• Some login options are managed by external providers and cannot be changed directly inside your workspace.
• Only you can change your personal login details; workspace owners and admins cannot update them on your behalf.

If you need additional help with your setup or workspace configuration beyond the basics, you can find consulting and implementation services at Consultevo.

Open your ClickUp personal settings

You can access your personal profile and account settings from any screen.

1. Log in to your ClickUp workspace.
2. Click your avatar in the lower-left corner.
3. Select Settings from the menu.
4. In the left sidebar, open the My Settings or Profile section, depending on your current layout.

From here, you can change your username, email, and password when available for your account type.

Change your ClickUp username

Your username is displayed in various areas of ClickUp, including assigned comments, @mentions, and notifications.

Steps to update your ClickUp username

1. In your personal settings, go to the section with your profile information.
2. Locate the field labeled Username.
3. Click into the field and type your new username.
4. Review how it appears to ensure it is recognizable to your team.
5. Click Save or confirm your change, if prompted.

The new username will appear across your workspace for future activity. Existing tasks and comments will display your updated name going forward.

Change your ClickUp email address

Your email address is used for logging in, receiving notifications, and accessing workspace invitations in ClickUp.

When you can change your ClickUp email

You can change your sign-in email if you currently log in with:

• A standard email and password combination.
• An email plus two-factor authentication, when enabled.

If your account is managed through a single sign-on (SSO) provider or another identity tool, you may need to update your email with that provider instead of inside ClickUp.

Steps to update your ClickUp email

1. Open your profile section in your personal settings.
2. Find the Email or Account email field.
3. Click into the field and enter the new email address you want to use.
4. Double-check for typos; this email will be used for all future ClickUp notifications.
5. Click Save to apply your changes.
6. Check your new inbox for a verification message, if ClickUp prompts you to confirm the change.

Once confirmed, use the new email the next time you sign in.

Change your ClickUp password

Your password protects access to your ClickUp workspace and personal information. You can change it at any time from your account settings.

Steps to change your ClickUp password

1. From your personal settings, navigate to the Security or Password section.
2. Locate the option to Change password.
3. Enter your current password in the first field, if required.
4. Type a new password that is strong and unique.
5. Re-enter the new password to confirm.
6. Click Save or Update password.

After you change your password, you will use it with your email to log into ClickUp on all devices. You may be signed out on some sessions, depending on your security settings.

ClickUp password best practices

• Use a long, unique password that you do not reuse on other sites.
• Avoid common words, names, or obvious patterns.
• Consider using a reputable password manager to generate and store complex passwords.
• Enable two-factor authentication if it is available in your ClickUp security settings.

Change your login if you use ClickUp with SSO

Some organizations connect ClickUp to a single sign-on provider. In this case, your email and password are managed outside the workspace.

If you see an option to log in with Google, Microsoft, or a corporate identity provider and do not usually type a separate password, you may be using SSO.

How to update details when using SSO with ClickUp

• Contact your IT team or workspace administrator to confirm which provider manages your identity.
• Update your email or password in your SSO or identity provider account.
• After changes are applied there, sign out of ClickUp and log back in using the updated credentials.

Because SSO manages identity, you may not see options inside ClickUp to edit these fields directly.

Troubleshoot ClickUp login issues

If you cannot sign in after changing your username, email, or password, use these checks.

• Make sure you are using the correct workspace login page, especially if you belong to multiple workspaces in ClickUp.
• Try resetting your password from the login screen if you suspect a typo or forgotten password.
• Check your email inbox and spam folder for verification or security alerts.
• Confirm with your admin or IT team that your account has not been deactivated in your organization.

More help for managing ClickUp accounts

You can find the original step-by-step instructions and any updated details in the official help center article: Change your username, email, and password.

Refer back to this guide whenever you need to update your ClickUp login information, keep your profile current after a role change, or enhance your account security.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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