Evrim Aslan

When recruiting intake is incomplete or unclear, rework spreads across sourcing, interviews, approvals and reporting. Fix the decision inputs first, then automate.

Shopify live chat can improve customer experience, but disconnected conversations create context loss. Learn how to design chat around ownership, CRM visibility, routing, and follow-up.

Pipeline leakage is usually an operating system problem. Weak ownership, poor handoffs, unreliable CRM data and unclear stage rules can damage retention before leaders see it in revenue reports.

Shopify service requests become difficult to manage when channels, teams, and systems create duplicate records. Learn how to design reliable intake, routing, ownership, and automation.

Founder dependency is often a process and ownership problem before it is a hiring problem. Learn how service businesses can reduce bottlenecks with clearer workflows, CRM structure, automation and targeted AI.

SOPs do not improve onboarding simply because they exist. When instructions sit outside the workflow, recruiting teams see slower ramp time, repeated questions, missed handoffs and unreliable reporting.

Gmail can handle simple service requests, but teams lose visibility when an inbox must also manage routing, ownership, status, reporting, and follow-up.

Learn how Make helps turn client onboarding into a reliable workflow by improving field design, validating intake data, and coordinating handoffs across systems.

Unclear ownership creates missed follow-up, weak handoffs, founder bottlenecks, and unreliable reporting. Learn how to clarify responsibility and improve accountability before hiring.