How to Use ClickUp AI Agents for Instant Help
ClickUp includes AI-powered Agents that can answer questions, explain features, and guide you through your work without leaving your current view. This step-by-step guide shows you exactly how to ask for help from Agents so you can work faster and stay focused.
What Are ClickUp AI Agents?
AI Agents in ClickUp are intelligent assistants that understand your workspace context. They can help you:
- Understand features and settings
- Walk through workflows step by step
- Generate answers based on documentation
- Stay in context while you work in tasks, Docs, and views
These Agents are available anywhere the ClickUp AI modal is supported, giving you quick access to help exactly where you need it.
Where You Can Use ClickUp AI Agents
You can access help from an Agent in several places inside ClickUp. The experience is consistent, so once you learn the basics, you can repeat the same pattern everywhere.
- Task view
- Docs
- Dashboards
- Views that support the AI modal
Any time you see the ClickUp AI button or modal, you can open it and request help from an Agent.
How to Open ClickUp AI to Talk to an Agent
Before you can ask questions, you need to open the AI modal. The exact button placement can vary slightly depending on where you are, but the steps are similar across ClickUp.
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Navigate to the area you need help with, such as a task, Doc, or view.
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Locate the AI icon or the prompt area that opens the AI modal.
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Click the icon to launch ClickUp AI. A panel or popup will appear with text input and Agent options.
Once the modal is open, you are ready to select or confirm an Agent and start asking questions.
Choosing the Right ClickUp Agent
When the AI modal opens, it typically shows an Agent that fits the context of where you are in ClickUp. You can keep that Agent or switch to another if your question is different.
Select an Agent in ClickUp AI
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Open the AI modal in your current ClickUp view.
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Look for an Agent name or avatar at the top of the modal.
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If you want to change it, click the Agent selector or dropdown.
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Browse the available Agents and pick the one that best matches your goal, such as a support-focused Agent or a workflow-focused Agent.
The Agent you choose will influence how responses are framed and what kind of guidance you receive, while still staying within the rules and context of ClickUp.
How to Ask ClickUp AI Agents for Help
After you select an Agent, you can type your request in natural language. The Agent will respond based on documentation, product behavior, and the context of your workspace.
Write an Effective Question for ClickUp Agents
Follow these steps to get clearer answers from Agents inside ClickUp:
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Be specific about the problem
Include what you are trying to do, such as “set up an automation” or “share this Doc safely”. -
Mention the area of ClickUp
State whether you are working in tasks, Docs, views, or settings. -
Add any relevant context
Share details like permission level, workspace structure, or the type of project you are managing. -
Ask for a step-by-step answer
Request numbered steps if you want a clear procedure you can follow.
For example, instead of asking “How does this work?”, you could ask “How do I set up an automation in ClickUp that updates a task status when a due date changes? Please explain step by step.”
Use Follow-Up Questions with ClickUp Agents
You are not limited to one question. You can refine the Agent’s answer by continuing the conversation.
- Ask for clarification on a step that is not clear.
- Request an example specific to your workflow.
- Ask the Agent to rephrase or shorten instructions.
Because the Agent remembers the context of your conversation in the AI modal, each follow-up can build on previous answers, making it easier to apply the guidance inside ClickUp.
Practical Ways to Use ClickUp AI Agents
Here are common scenarios where Agents can save you time and reduce confusion while you work.
Learn Features Faster in ClickUp
Use Agents to quickly understand how something works without leaving your current screen.
- Ask how to configure statuses for a space or folder.
- Get an explanation of how custom fields behave.
- Request guidance on how sharing and permissions work.
Set Up Workflows with ClickUp Agents
Agents can walk you through setting up or improving your workflows.
- Request a step-by-step checklist for building a new list or space.
- Ask how to design an agile board or sprint setup.
- Get help aligning your project stages with task statuses.
Troubleshoot Issues Inside ClickUp
When something does not behave as expected, you can describe the situation to an Agent.
- Explain what you tried and what you expected to happen.
- Mention any error messages or missing options.
- Ask for possible causes and what to check next.
The Agent can then point you toward likely solutions or settings to review, staying aligned with how ClickUp functions.
Best Practices for Using ClickUp AI Agents
To get consistently useful answers, keep these practices in mind.
- Stay in context: Open the AI modal from the exact area of ClickUp you are asking about whenever possible.
- Be clear and concise: Short, focused questions often get better answers.
- Iterate: Use follow-up questions to refine what you receive from the Agent.
- Verify critical changes: When making big configuration changes in ClickUp, double-check steps before applying them in production spaces.
Additional Resources for Mastering ClickUp
AI Agents are one part of building an efficient workspace. To go further, you can combine in-app guidance, official documentation, and expert tips.
- Review the full official guide to Agents and AI help in ClickUp on the ClickUp Help Center.
- Explore advanced workspace strategy, systems design, and implementation support from specialists at ConsulTevo.
By combining the on-demand support of ClickUp AI Agents with structured learning and expert guidance, you can create efficient, scalable workflows that match your team’s needs.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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