Assign Chat messages in the ClickUp mobile app

The ClickUp mobile app makes it easy to turn important Chat messages into follow-up work by assigning them directly to tasks or subtasks. This helps your team capture decisions, questions, and action items from any conversation while you are on the go.

In this guide, you will learn how to assign Chat messages to existing work, create new work from a message, and manage assignees using your phone or tablet.

What you need to know about ClickUp Chat assignment

Assigning Chat messages in ClickUp does not change the original message text. Instead, it links that message to a task or subtask and optionally sets assignees so that someone is responsible for follow-up.

You can:

Assign a Chat message to one or more people.
Attach a message to an existing task.
Create a brand‑new task or subtask from a Chat message.
Update assignees later if responsibilities change.

This feature is available in Chat view inside the ClickUp mobile app for both iOS and Android.

How to open Chat in the ClickUp mobile app

Before you can assign a message, you need to open the relevant Chat in ClickUp.

Open the ClickUp mobile app and sign in to your Workspace.
Navigate to the Space, folder, or list that contains the Chat view you want to use.
Swipe or tap to open the Chat view.
Scroll through the conversation to find the message you want to assign.

Once you have the right Chat message in view, you are ready to assign it to a task or subtask.

Assign a Chat message to an existing ClickUp task

Use this option when the message clearly belongs to work that already exists in ClickUp, such as an ongoing project or ticket.

Steps to assign a Chat message to a task

In the Chat view, tap and hold the message you want to assign.
From the menu that appears, select Assign.
Choose Task as the destination type.
Search for the existing task by name or browse the list of tasks.
Tap the task you want to link to the Chat message.
Confirm your selection to complete the assignment.

The Chat message is now linked to the chosen task. People viewing the task in the ClickUp mobile app or on web can see that it has an associated message and open it directly from the task.

Tips for assigning Chat to existing ClickUp work

Choose tasks that clearly represent the next steps described in the message.
Avoid attaching multiple unrelated messages to the same task, which can create confusion.
Update task descriptions or comments so assignees understand why the message was linked.

Create a new ClickUp task from a Chat message

If the discussion in Chat reveals new work that is not tracked anywhere yet, you can create a brand‑new task directly from the message in ClickUp.

Steps to create a task from a Chat message

Tap and hold the Chat message you want to convert into work.
Select Assign from the menu.
Choose Create task (or similar option, depending on your app version).
Enter the task name and choose the correct location, such as the list or folder.
Optionally set assignees, due dates, and priorities.
Save the task to finish.

The new task is created in ClickUp with a direct relationship to the original message so team members can review the context at any time.

When to create a new ClickUp task from Chat

Someone suggests a new feature or improvement during a conversation.
Support or customer success reports an issue that needs tracking.
A time‑bound follow‑up, such as a meeting or review, is requested.

Create a ClickUp subtask from a Chat message

Sometimes the message fits better as a smaller action under a larger parent task. In those cases, you can create a subtask from the Chat message instead of a full task in ClickUp.

Steps to create a subtask from Chat

Tap and hold the Chat message you want to turn into a subtask.
Tap Assign.
Select the option to create a Subtask.
Search for and choose the parent task that should contain this subtask.
Name the subtask and set any needed assignees or due dates.
Save to complete the subtask creation.

The new subtask is now part of the parent task in ClickUp, keeping related work items organized and easy to track.

Manage and update assignees for Chat-linked work in ClickUp

Assigning a Chat message to work in ClickUp does not lock in the responsible person forever. You can always update assignees on the task or subtask later.

How to adjust assignees on linked tasks

Open the task or subtask that was created or linked from Chat.
Tap the assignee field in the mobile app.
Add new team members as assignees or remove existing ones.
Save your changes so the right people are notified.

Because the Chat message remains attached, any new assignee in ClickUp can quickly review the original discussion for context.

Benefits of assigning Chat messages in ClickUp

Using Chat message assignment in ClickUp keeps your team aligned and reduces lost information.

Stronger accountability: Every important message becomes a clearly owned work item.
Better context: Task viewers can trace decisions directly back to the original conversation.
Cleaner workflows: You reduce copy‑and‑paste and manual note taking from Chat into tasks.
Faster follow‑through: Mobile assignment means you can capture work as it is discussed.

More resources for mastering ClickUp

To explore more details and see the original help content, review the official article on assigning Chat messages on the mobile app: Assign Chat messages on the mobile app.

If you want expert guidance on optimizing workspace structure, automations, or adoption strategies around ClickUp, you can find consulting and implementation support at Consultevo.

By consistently assigning Chat messages to the right tasks and subtasks in ClickUp, your team can keep discussions connected to action items and ensure nothing important slips through the cracks, even when working entirely from mobile devices.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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