Assign Messages in ClickUp
In ClickUp, you can assign messages so that comments and chat discussions become clear action items with specific owners, deadlines, and context. This guide explains how to assign, manage, and track these messages across your Workspace.
What is an assigned message in ClickUp?
An assigned message in ClickUp is a comment or chat message that has been converted into a task-like item. It is owned by one or more people, can have a due date, and appears in multiple places where assignees organize their work.
Use assigned messages when you want to:
- Turn a discussion into a follow-up action
- Make sure someone is responsible for a request
- Track decisions or to-dos from conversations
- Keep work visible across task views and profiles
Where you can assign messages in ClickUp
You can assign messages from several areas of ClickUp. Each location gives you a convenient way to capture action items as they arise.
Assign ClickUp task comments
You can assign comments that appear on tasks, subtasks, and other work items. This is ideal when feedback directly relates to an existing task.
- Use for review notes, QA feedback, or small follow-ups
- Assign to one or more team members
- Keep the context tied to the original task
Assign ClickUp chat view messages
In a Chat view, you can convert any message into an assigned message. This helps you capture action items that come up in real-time discussions.
- Use during standups or team discussions
- Quickly assign owners without leaving the chat
- Ensure decisions in chat are not lost
Assign ClickUp Inbox and Notification messages
From your Inbox or notifications, you can assign certain messages so that they become actionable. This helps you manage updates and requests directly from your notification stream.
- Turn important notifications into follow-ups
- Reduce the risk of missing critical requests
- Organize your Inbox around clear ownership
How to assign a message in ClickUp
The steps are similar across ClickUp, whether you are working in task comments, Chat views, the Inbox, or notifications.
Steps to assign a task comment in ClickUp
- Open the task that contains the comment.
- Hover over the comment you want to assign.
- Click the option to assign the comment (often shown as a user icon or “Assign” control).
- Select one or more assignees from the list.
- Optionally, set a due date for the assigned message.
- Save your changes. The comment is now an assigned message.
Steps to assign a Chat view message in ClickUp
- Open the relevant Chat view.
- Locate the message that should become an action item.
- Hover over the message and select the assign option.
- Choose the person or people responsible.
- Optionally add a due date or additional details.
- Confirm to create the assigned message.
Steps to assign Inbox or notification messages
- Open your Inbox or notifications panel in ClickUp.
- Find the message or update that requires follow-up.
- Use the assign control on that notification, if available.
- Select the assignee or multiple assignees.
- Set a due date if needed.
- Save. The message will now be tracked as an assigned message.
How assigned messages work in ClickUp
When you assign a message, ClickUp tracks it similarly to a task, but still keeps it connected to the original discussion.
- Ownership: One or more people are responsible for completing the assigned message.
- Due dates: You can set a date so that the action item appears in date-based views.
- Context: The assigned item stays linked to the original comment or chat thread.
- Visibility: Assignees can see the message in several places, making it easy to stay on top of work.
Where assigned messages appear in ClickUp
Assigned messages show up in multiple locations in ClickUp, ensuring that assignees can review and complete them without losing track.
Assigned messages in Home
In the Home area, assigned messages may be grouped with other to-dos or assigned work. They are displayed alongside tasks so that users can plan their day from a single place.
Assigned messages in the Inbox
The Inbox in ClickUp can show assigned messages as part of your personal stream of updates. You can filter, sort, and manage them alongside other notifications.
Assigned messages in task views
Within individual tasks, assigned comments appear visually distinct so that everyone can see who owns the next step. This is useful during reviews or when handing off work.
Assigned messages in profiles and workload views
Assigned messages can also appear in user profiles and workload-oriented views, helping managers understand each person’s commitments across tasks and messages.
Best practices for using assigned messages in ClickUp
To get the most value from assigned messages in ClickUp, follow a few simple guidelines.
- Be specific: Write clear, actionable comments before assigning them.
- Set due dates: Use dates so that work appears in calendars and time-based views.
- Limit assignees: Assign a primary owner whenever possible to avoid confusion.
- Review regularly: Encourage team members to check Home and Inbox for assigned messages every day.
- Keep context: Use assigned messages for follow-ups that should stay attached to the original conversation.
Advanced tips for managing ClickUp assigned messages
Once your team is comfortable assigning messages in ClickUp, you can refine your workflows.
- Combine with task statuses: Move related tasks through statuses while tracking assigned comments as micro-actions.
- Use filters and views: Filter boards or lists by assignee to see both tasks and assigned messages for each person.
- Leverage notifications: Adjust notification settings so users are alerted when messages are assigned to them.
Learn more about ClickUp assigned messages
For full technical details and the latest updates on assigning messages, see the official documentation on how to assign a message in the product help center.
If you want strategic help designing efficient workflows and documentation around ClickUp, you can also explore expert consulting services at Consultevo.
By using assigned messages effectively, your team can turn everyday conversations in ClickUp into clear, trackable work, improving accountability and keeping your projects moving forward.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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