How to Set Up Asynchronous Communication in ClickUp
As remote and hybrid teams grow, ClickUp makes it simple to build an asynchronous communication system that keeps work moving without constant meetings or real-time replies.
This how-to guide walks you step by step through configuring spaces, views, tasks, and automations so your team can collaborate across time zones without losing clarity or context.
Why Use ClickUp for Asynchronous Work
Asynchronous communication means people do not need to be online at the same time. Instead, they share updates, decisions, and deliverables in a way others can access later.
When you configure ClickUp for async workflows, you can:
- Reduce status meetings and standups
- Protect deep work and focus time
- Give teammates in other time zones equal visibility
- Keep project knowledge documented and searchable
The source article on asynchronous communication that this guide is based on can be found at this ClickUp blog post.
Step 1: Set Up a ClickUp Space for Async Collaboration
Begin by creating a dedicated workspace structure that supports asynchronous communication.
Create a ClickUp Space
- Open your workspace and click + New Space.
- Name it something clear, such as Async Projects or Remote Operations.
- Select only the features you truly need (Tasks, Docs, Goals, etc.) to keep the space focused.
- Define default views (List, Board, Calendar) that best fit your team’s workflow.
Standardize Folders and Lists in ClickUp
Inside your new space, create a consistent structure so teammates always know where to look.
- Folders for major areas: for example, Product, Marketing, Operations.
- Lists for specific initiatives or sprints.
- A shared Async Updates list where everyone can post non-urgent updates.
A predictable structure in ClickUp reduces the need to chase information in chat or meetings.
Step 2: Document Workflows and Policies in ClickUp Docs
Clear documentation is the backbone of asynchronous communication.
Create a ClickUp Async Handbook
- In your async space, open Docs and create a new document called Async Communication Guide.
- Add sections that spell out:
- What topics belong in chat vs. tasks vs. Docs
- Expected response times for different channels
- How to format task descriptions and comments
- When real-time meetings are necessary
- Use headings, bullets, and tables to keep it scannable.
- Pin this Doc to the space for quick access.
Encourage every new team member to read this guide so they understand how to work asynchronously in ClickUp from day one.
Step 3: Design Tasks in ClickUp for Async Clarity
Well-structured tasks make it possible to move work forward without live conversations.
Write Complete Task Briefs in ClickUp
For each task, include enough detail that someone can start or finish the work without another meeting.
- Clear title: Describe the outcome, not just the action.
- Detailed description:
- Objective and context
- Scope and requirements
- Links to relevant Docs or files
- Definition of done
- Custom Fields: Use fields like Priority, Effort, or Impact to help teammates triage work asynchronously.
- Assignees and watchers: Assign an owner and add watchers who need to stay informed.
Use Checklists and Subtasks in ClickUp
Break complex tasks into steps that different people can handle independently and asynchronously.
- Add checklists for small, sequential steps.
- Create subtasks when distinct owners or deadlines are needed.
- Use dependencies so teammates know when they can begin or must wait.
This structure helps people see where work stands even if they are not online at the same time.
Step 4: Build ClickUp Views for Async Visibility
Custom views help everyone track progress without asking for live updates.
Create Team Dashboards in ClickUp
- Open the Dashboard area.
- Create a new dashboard named Async Team Overview.
- Add widgets such as:
- Task list filtered by status and assignee
- Workload to see capacity across time zones
- Burnup or burndown charts for project progress
- Share the dashboard with everyone who needs visibility.
Dashboards allow stakeholders to self-serve information in ClickUp instead of scheduling extra meetings.
Configure Status-Based Views in ClickUp
Use views to make it obvious what needs attention next.
- List view: Group by Status and sort by Due date.
- Board view: Visualize work moving from To Do to In Progress to Review to Done.
- Calendar view: See deadlines and handoffs across different locations.
With these views, team members can log in to ClickUp, quickly scan what changed, and decide their next priority without live check-ins.
Step 5: Use ClickUp Comments for Structured Async Discussions
Comments replace much of the back-and-forth that typically happens in real-time chat.
Comment Best Practices in ClickUp
- Keep one topic per thread: Start a new comment for each issue so conversations stay organized.
- Use @mentions wisely: Mention only people who truly need to act or decide.
- Summarize decisions: When a thread ends, add a final comment that states the outcome and next steps.
- Attach files and links: Keep all context in the task, not in scattered channels.
By following these practices, ClickUp becomes the single source of truth for async discussions.
Step 6: Automate Notifications and Workflows in ClickUp
Automation reduces manual follow-up and keeps async work flowing smoothly.
Set Up ClickUp Automations
- Open a List or Space and click Automations.
- Use common automation patterns, such as:
- When status changes to In Review → assign to reviewer
- When task is completed → notify stakeholders
- When due date is upcoming → send reminder to assignee
- Test each automation to ensure it works as expected.
Automations in ClickUp help ensure no task stalls just because someone is offline.
Tune Notifications for Asynchronous Work
Encourage team members to configure notifications in ClickUp to support focused work.
- Turn on notifications for:
- Assigned tasks
- @mentions
- Status changes on critical items
- Turn off noisy updates that create distraction.
- Use email or mobile notifications only for high-priority events.
This configuration supports async work by allowing people to batch their responses instead of reacting instantly.
Step 7: Replace Meetings with ClickUp Rituals
Translate recurring meetings into structured async routines inside ClickUp.
Run Async Standups in ClickUp
- Create a List called Daily Standup.
- Add a recurring task for each workday.
- Ask teammates to comment with a simple template:
- What I did yesterday
- What I will do today
- What’s blocking me
- Use filters or @mentions to address blockers asynchronously.
This keeps everyone aligned without requiring a daily meeting.
Host Async Reviews and Retros in ClickUp
- Create Docs for Sprint Review and Retro.
- Before the end of the cycle, ask people to add notes and feedback.
- Use comments and task links to turn insights into concrete follow-up work.
Over time, these practices help your team continuously improve its asynchronous communication inside ClickUp.
Step 8: Monitor and Improve Your ClickUp Async System
As your team grows, revisit your structure and rules to keep async work effective.
- Review dashboards and views monthly to ensure they match current priorities.
- Update your async handbook in ClickUp Docs when policies change.
- Collect feedback from team members about what slows them down.
Consider partnering with optimization specialists such as Consultevo if you need help refining complex workflows or scaling your workspace.
Conclusion: Make ClickUp Your Async Headquarters
By combining clear documentation, structured tasks, focused views, thoughtful comments, and smart automations, you can turn ClickUp into a powerful asynchronous headquarters for your entire organization.
Start with a dedicated async space, document your rules, and then continuously refine how you use ClickUp so every teammate can contribute effectively, no matter where or when they work.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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