ClickUp Billing Guide
This how-to guide explains how billing works in ClickUp so you can confidently manage your subscription, understand charges, and keep your workspace running without interruption.
How ClickUp billing works
Billing in ClickUp is handled at the Workspace level. That means every person invited to your Workspace who uses a paid feature is considered a paid seat on your plan.
Your Workspace owner or any admin with billing access can view and manage the billing settings, including the current plan, renewal date, and payment details.
ClickUp billing roles and access
Only specific people can manage billing details in ClickUp. Understanding their roles helps you control who can change your plan or update payment information.
Workspace owners and ClickUp billing
Workspace owners have full access to billing. They can:
- Upgrade or downgrade the Workspace plan
- Change the billing frequency (monthly or yearly)
- Update payment methods
- View invoices and receipts
- Assign or remove paid seats
Admins with ClickUp billing permissions
Some admins may be granted billing permissions. When enabled, they can perform the same billing actions as Workspace owners without transferring ownership.
How ClickUp calculates charges
On a paid plan, ClickUp charges based on the number of paid seats in your Workspace and your chosen billing frequency.
Seats and user types in ClickUp
Your total cost depends on how many people use paid features in ClickUp. Typically, the following count as paid seats:
- Members who can create and manage tasks and Spaces
- Admins and owners with advanced permissions
Guests may be free or paid depending on their permissions and the plan. If a guest is upgraded to use paid features, they can become a billable user.
Billing cycles in ClickUp
ClickUp offers two billing cycles:
- Monthly billing: You are charged every month for the active paid seats.
- Yearly billing: You pay once per year, usually at a discounted rate compared with monthly billing.
Any changes to seats during a billing cycle can result in prorated charges or credits on your next invoice.
How to view your ClickUp billing details
Use your Workspace settings to see all billing information in ClickUp.
- Sign in to your Workspace.
- Open your account or Workspace settings.
- Navigate to the billing or subscriptions section.
- Review your current plan, number of paid seats, renewal date, and total cost.
In this area, you can also access invoices and confirm that recent payments were processed successfully.
How to manage your ClickUp subscription
You can change your plan type, adjust seats, and update billing preferences directly in the billing section.
Change your ClickUp plan
- Go to your Workspace billing settings.
- Locate your current plan.
- Select the option to upgrade, downgrade, or switch plans.
- Review the pricing and features of each available plan.
- Confirm your selection and accept any updated terms or charges.
Plan changes may take effect immediately or at the next billing cycle, depending on the type of change.
Adjust paid seats in ClickUp
To add or remove paid seats:
- Open the billing settings in your Workspace.
- Find the section that lists total seats or users.
- Increase or decrease the number of paid seats as needed.
- Confirm any prorated charges or credits that will apply.
Removing users from the Workspace or changing them to a free role can also reduce the number of paid seats on your plan.
How to update ClickUp payment information
Keeping your payment method current ensures ClickUp can renew your subscription without interruption.
Change your payment method
- Go to the billing area of your Workspace settings.
- Find the payment method or billing information section.
- Click the option to edit or update payment details.
- Enter your new card or payment information.
- Save the changes and confirm that the new method is active.
After updating, verify that the next invoice will use the correct payment source.
View invoices and receipts in ClickUp
To download previous invoices:
- Open the billing or invoices tab in your Workspace settings.
- Browse the list of past charges.
- Select an invoice to view details or download a copy for your records.
How to handle ClickUp billing issues
If you notice unexpected charges or problems with payment, review your billing information and recent changes in ClickUp.
Troubleshoot common ClickUp billing questions
- Unexpected charge: Check if seats were added or users were upgraded.
- Failed payment: Confirm that your payment method is valid and has sufficient funds.
- Plan confusion: Review the plan details in your billing settings to ensure you are on the intended plan.
If the issue persists, gather your Workspace name, recent invoices, and a description of the problem before contacting support using the billing help resources.
Learn more about ClickUp billing
For additional detail or the latest updates about billing policies, visit the official documentation at Intro to billing. You can also explore expert help and implementation guidance from consultants such as Consultevo if you want broader workflow and setup support beyond billing.
By understanding how billing works in ClickUp, you can manage seats, control costs, and maintain a stable Workspace for your entire team.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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