How to Use Channel Followers in ClickUp
Channel Followers in ClickUp help you control who is notified about activity in an email thread or chat conversation, so your team can collaborate without flooding everyone with updates.
This guide explains what Channel Followers are, how they work in conversations and email threads, and how to manage them step by step.
What are Channel Followers in ClickUp?
Channel Followers are people who receive notifications when something changes or is added to a specific communication channel, such as an email thread or a conversation.
In simple terms, Channel Followers are the audience for that channel. When something new happens, they are kept in the loop based on their notification settings.
Where Channel Followers appear in ClickUp
You can see Channel Followers in two main places:
- Within a task that contains an email or conversation.
- Inside the separate view of an email or conversation.
This is consistent across both email and conversation channels in ClickUp, which makes it easy to understand who is included at a glance.
Channel Followers in ClickUp tasks
When you open a task that includes an email or a conversation, you can select that item to open it in a side panel. The list of Channel Followers is displayed with the content, usually near the top of the panel.
From there, you can:
- See who is currently following the channel.
- Add or remove followers.
- Understand who will be notified about future updates.
Channel Followers in dedicated ClickUp views
If you open an email or conversation in its own full view, Channel Followers are again visible as a list of people associated with that specific channel.
Whether you are working from a task or from the full channel view, you have access to the same follower controls and information in ClickUp.
How notifications work for Channel Followers in ClickUp
Being a Channel Follower means a user is eligible to receive notifications about activity in that channel. However, the exact notifications a person receives still depend on their individual personal notification settings.
Key points about Channel Follower notifications:
- Followers are the only people who may receive notifications about that channel.
- A follower’s personal settings control which types of notifications they get.
- People who are not Channel Followers will not receive any updates, even if they have broad notification settings.
This system helps prevent unnecessary alerts while ensuring that the right ClickUp users stay informed.
How to manage Channel Followers in ClickUp
You can manage Channel Followers from the email or conversation panel in the task, or in the full channel view. The process is the same in either place.
Steps to add Channel Followers in ClickUp
Use these steps to add people to a channel so they can receive updates:
- Open the task that contains the email or conversation you want to manage.
- Select the specific email or conversation to open it in the side panel, or open it in full view.
- Locate the list of Channel Followers, usually near the top of the channel view.
- Use the option to add followers (for example, a plus icon or an add button).
- Search for and select one or more people to add as Channel Followers.
- Confirm your changes so the new followers are applied to the channel.
After these steps, the added people become Channel Followers and can receive notifications about the channel, depending on their notification preferences in ClickUp.
Steps to remove Channel Followers in ClickUp
If someone no longer needs updates, you can remove them as a follower:
- Open the task and the relevant email thread or conversation.
- Go to the follower list in the channel panel or full view.
- Find the person you want to remove.
- Use the remove option next to their name.
- Confirm the removal to update the Channel Followers list.
Once removed, that person will no longer receive notifications related to that specific channel.
Best practices for using Channel Followers in ClickUp
To keep communication focused and efficient, use these practices when setting Channel Followers:
- Include only relevant people: Add teammates who need to monitor the channel or take action.
- Review followers regularly: When a project phase changes, update followers to match current responsibilities.
- Coordinate with notification settings: Encourage teammates to adjust their personal notifications so they receive the right level of detail from ClickUp.
- Use channels for focused topics: Keep each conversation or email thread focused so the follower list makes sense and stays small.
Channel Followers vs task watchers in ClickUp
Channel Followers are specific to an email or conversation channel, while task watchers (or task followers) apply to the entire task. This distinction helps keep notifications more precise.
- Channel Followers: Receive updates about activity only inside the selected email thread or conversation.
- Task watchers: Receive updates about changes across the whole task, not just a single channel.
By combining both, you can fine-tune who receives broad task-level updates and who is looped into detailed channel-level discussions in ClickUp.
Learn more about Channel Followers in ClickUp
To see the original feature description and additional screenshots, visit the official article about Channel Followers on the ClickUp Help Center.
If you need strategic help implementing this feature within a broader workspace structure, check out expert productivity and configuration guidance from Consultevo.
By understanding and managing Channel Followers effectively in ClickUp, your team can keep the right people informed, reduce noise, and maintain clear, focused collaboration across every conversation and email thread.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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