How to Use ClickUp Chat
ClickUp makes it easy to centralize conversations so your team can discuss work right where it happens. This how-to guide walks you through using Chat, comments, and conversations in tasks and Docs to keep communication organized and actionable.
What is ClickUp Chat?
In ClickUp, you can comment directly on tasks, subtasks, and Docs, and you can also open dedicated conversation threads in views. These tools replace scattered emails and DMs with focused discussions that stay attached to the work they reference.
Comments can be used to:
- Ask questions about a task or document
- Share updates and progress with your team
- Mention teammates so they get notified
- Attach files, screenshots, or links
Conversation threads in views let you talk about a group of tasks or an entire workflow without leaving the place where you manage your work.
Where You Can Chat in ClickUp
You can start and view conversations almost anywhere you manage work. The core places for discussion in ClickUp are:
- Tasks and Subtasks – for granular, work-specific comments.
- Docs – for drafting, reviewing, and finalizing written content with inline feedback.
- Views – for high-level conversations about groups of tasks or lists.
This structure keeps each discussion tied to clear context, so you do not lose track of why a comment was made or what it relates to.
How to Add Comments in ClickUp Tasks
Use the following steps to add comments to a task or subtask in ClickUp so your team can easily collaborate:
- Open a task or subtask.
From any view, click a task name to open its details panel.
- Locate the comments area.
Scroll to the activity section or the comments panel at the bottom of the task window.
- Type your message.
Click inside the comment box and enter your question, update, or instructions.
- Format or attach items.
Use the available options to format text, insert links, or attach files and images.
- Mention teammates if needed.
Type the
@symbol and select a teammate, team, or item so the right people are notified. - Post your comment.
Click the send button or press the appropriate key command to publish the comment to the task.
Once posted, your comment becomes part of the task history, giving everyone a clear record of decisions and changes.
How to Reply and Continue Threads in ClickUp
Replying within the same thread keeps conversations neat and easy to follow. To continue a discussion in ClickUp:
- Open the task or Doc with the existing comment.
- Find the comment you want to answer.
- Click the reply option under that comment.
- Type your response and send it.
Using the reply feature helps maintain a single, organized thread per topic instead of scattering updates across multiple unrelated comments.
Using ClickUp Chat in Docs
Docs are a powerful collaboration space in ClickUp where you can create documentation, meeting notes, and project briefs while chatting right alongside the content.
How to Comment in ClickUp Docs
- Open the Doc.
Navigate to the relevant workspace or folder and select your Doc.
- Select text or a block (if inline comments are supported).
Highlight specific content to give targeted feedback.
- Add a comment.
Use the comment icon or menu option to open the comment box.
- Enter your message and mention teammates.
Explain what needs to change or be reviewed, then @mention teammates.
- Save or send your comment.
These Doc comments ensure feedback is precise, connected to the exact section of content, and easy to resolve.
How to Use Conversations in ClickUp Views
Some views in ClickUp support dedicated conversation areas so you can talk about the whole set of work shown in that view.
Start a Conversation in a ClickUp View
- Open the view.
Navigate to the List, Board, Calendar, or other view where you want to discuss work.
- Locate the conversation or chat panel.
Look for a conversation icon or panel on the side or bottom of the view.
- Start a new thread.
Click to begin a new conversation and give it a clear topic so teammates understand its purpose.
- Post your message and invite teammates.
Write your message and @mention teammates or teams who should participate.
Conversations in views are ideal for discussing priorities, sharing updates, or agreeing on next steps across multiple tasks at once.
Best Practices for ClickUp Chat and Comments
Using structured comments in ClickUp helps your team stay aligned and avoid confusion. Consider these best practices:
- Keep topics focused. Start a new thread when the subject changes, instead of extending an unrelated conversation.
- Be clear and concise. Short, direct messages are easier to scan and act on.
- Use mentions thoughtfully. Only tag the people who truly need to respond or stay informed.
- Attach context. Add files, links, or screenshots so teammates do not have to search elsewhere.
- Resolve discussions. When a decision is made, summarize it in a final comment so everyone has a clear record.
More Resources for ClickUp Users
To go deeper into Chat and communication features for ClickUp, review the official introductory section of the Help Center at Intro to Chat in ClickUp. It includes more detailed breakdowns of how comments and conversations work across the platform.
If you are implementing work management processes or need expert help configuring your workspace, you can also explore consulting resources like Consultevo for guidance on strategy, structure, and workflows.
By following the steps in this guide and applying these best practices, you can use ClickUp chat, comments, and conversations to keep every discussion connected to real work, reduce miscommunication, and speed up collaboration across your entire team.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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