How to Get Chat Message Reactions with the ClickUp API

The ClickUp developer platform lets you retrieve chat message reactions programmatically so you can analyze engagement, build integrations, and power custom reporting. This guide walks you through how to use the Get Chat Message Reactions endpoint from request setup to response handling.

Overview of the ClickUp Chat Message Reactions Endpoint

The Get Chat Message Reactions endpoint returns all reactions added to a specific chat message in a chat view. You can call it using a standard HTTP GET request and authenticate with your API token.

This endpoint is useful when you need to:

• See which users reacted to a chat message
• Count how many times each reaction was used
• Sync reactions into external tools or dashboards
• Audit activity in a chat view for reporting or compliance

ClickUp API Endpoint Structure

The request uses a simple REST pattern. To get reactions for a chat message, you call the following endpoint:

GET /api/v2/team/{team_id}/chat/{chat_view_id}/message/{message_id}/reaction

Each placeholder in the path must be replaced with a real identifier from your workspace. These identifiers are required path parameters.

Required Path Parameters in ClickUp

• team_id: ID of the Workspace (team) where the chat view lives.
• chat_view_id: ID of the chat view that contains the message.
• message_id: ID of the specific chat message whose reactions you want to list.

Without these values, the request cannot be routed to the correct resource. Make sure you are using server-side stored IDs or values safely derived from the ClickUp API.

Authentication for the ClickUp Request

The endpoint requires authentication using your ClickUp API token. You authenticate by including the token in the request headers.

Authorization Header Format in ClickUp

Use the following header when you call the endpoint:

Authorization: <your_api_token>

Replace <your_api_token> with a valid token created from your account or app configuration. Treat this token as a secret and never expose it in client-side code or public repositories.

Step-by-Step: Call the ClickUp Chat Message Reactions Endpoint

Follow these steps to make a successful request and read the response.

1. Collect Required IDs from ClickUp

First, gather the three IDs needed for the path:

1. Workspace (team) ID: The numeric or string identifier for your Workspace.
2. Chat view ID: The identifier of the chat view that holds the message.
3. Message ID: The identifier of the exact message whose reactions you want to retrieve.

You can typically obtain these IDs through other API calls or from URLs in the web app, depending on your integration flow.

2. Build the Full Request URL

Insert your real IDs into the base path. For example:

https://api.clickup.com/api/v2/team/123/chat/456/message/789/reaction

Ensure that you are using the correct API base domain and that all three IDs are URL encoded if they contain special characters.

3. Configure Headers for ClickUp

At minimum, include the following headers:

• Authorization: Your API token.
• Content-Type: Often set to application/json, even though this is a GET request.

Depending on your HTTP client, you may also add an Accept header set to application/json to explicitly request JSON.

4. Send the GET Request

Use your preferred HTTP client or library, such as curl, Postman, or a language SDK that supports generic REST calls.

Example using a typical pattern:

GET https://api.clickup.com/api/v2/team/123/chat/456/message/789/reaction
Authorization: your_api_token_here
Accept: application/json

5. Review the ClickUp API Response

On success, the endpoint responds with structured data representing all reactions on the message. The response body includes reaction objects, each holding information such as:

• The type or emoji of the reaction
• Which user added the reaction
• Relevant IDs and timestamps, depending on the current API schema

Use this data to display reactions in your own UI, compute counts, or enrich analytics pipelines.

Handling Errors in the ClickUp API

If the request fails, you will receive an HTTP error status code. Common problems include:

• 401 Unauthorized: Missing or invalid authorization token.
• 403 Forbidden: Token does not have permission to access the workspace or chat view.
• 404 Not Found: One or more IDs (team, chat view, or message) are incorrect or do not exist.

Always check the response body for error messages provided by the API so you can log useful details and correct the configuration.

Best Practices for Using ClickUp Chat Reactions Data

To get the most value from chat reactions while keeping your integration robust, consider the following best practices:

• Cache reaction data when appropriate to reduce repeated calls for the same message.
• Respect rate limits by implementing exponential backoff if you receive rate limiting responses.
• Secure API tokens via environment variables or secrets management tools.
• Log request IDs and timestamps to help debug any integration issues with the ClickUp API.

Example Use Cases with ClickUp Reactions

• Building dashboards that visualize how teammates respond to specific announcements.
• Triggering workflows when a message reaches a certain number of positive reactions.
• Syncing reactions into external communication or analytics platforms.

Where to Find Official ClickUp API Documentation

For the most accurate and up-to-date details, always refer to the official endpoint reference. You can review the latest specification, supported fields, and example responses on the documented page:

Get Chat Message Reactions API reference

Next Steps for Your ClickUp Integration

Once you can successfully list reactions for a single chat message, you can extend your integration to:

• Loop through multiple messages and aggregate total reactions per chat view.
• Combine reaction data with user and task data for richer reporting.
• Attach reaction trends to product or project milestones for deeper insights.

If you need strategic help designing or scaling a production-ready integration, you can explore consulting services from specialized partners such as Consultevo, who focus on automation and API-driven workflows.

By following the steps above and using the official documentation as your source of truth, you can reliably integrate chat message reaction data from ClickUp into your own applications and processes.