Fix ClickUp Issues by Clearing Browser Cache, Cookies, and History

If pages are slow to load or features are not working correctly in ClickUp, clearing your browser cache, cookies, and history can often resolve these problems in just a few minutes.

This guide walks you through the exact steps to clear stored browsing data in the most popular browsers so you can quickly get ClickUp running smoothly again.

Why clearing browser data helps ClickUp

Your browser saves files, images, and small bits of data from websites to speed up future visits. Over time, this stored data can become outdated or corrupted and may cause loading errors, login issues, or unexpected behavior when you use ClickUp.

Clearing cache, cookies, and history removes this old data and forces your browser to load the latest resources. This is a standard troubleshooting step recommended before deeper investigation.

Before you clear data for ClickUp

Keep these points in mind before you remove your browsing data:

• You may be signed out of websites, including ClickUp and other apps.
• Saved site preferences can be reset.
• Some pages might load slower the first time after clearing the cache.

If you are comfortable with this, follow the steps for your browser below.

Clear browser data for ClickUp in Google Chrome

Use these steps in Google Chrome to remove data that might interfere with ClickUp:

1. Open Chrome on your computer.
2. Click the three-dot menu in the upper-right corner of the window.
3. Select Settings.
4. In the left sidebar, click Privacy and security.
5. Select Clear browsing data.
6. Choose a Time range, such as All time for the most complete reset.
7. Check the boxes for:
   • Browsing history
   • Cookies and other site data
   • Cached images and files
8. Click Clear data.
9. Close and reopen Chrome, then log back into ClickUp and test again.

Advanced Chrome options for ClickUp problems

If ClickUp still misbehaves after the basic cleanup, you can try additional options in Chrome:

• Disable suspicious extensions temporarily.
• Use an incognito window to see if ClickUp works without cached data.
• Create a fresh Chrome profile to eliminate profile-specific issues.

Clear data for ClickUp in Mozilla Firefox

Follow these steps in Firefox to clear stored data that may affect ClickUp:

1. Open Firefox on your computer.
2. Click the menu button (three horizontal lines) in the top-right corner.
3. Select Settings.
4. Click Privacy & Security in the left pane.
5. Scroll down to the Cookies and Site Data section.
6. Click Clear Data….
7. Select:
   • Cookies and Site Data
   • Cached Web Content
8. Click Clear and confirm.
9. Optionally, scroll further down to History and click Clear History…, then choose the time range and types of data you want to remove.
10. Restart Firefox, sign back into ClickUp, and check if the issue is resolved.

Use Firefox troubleshooting mode with ClickUp

If problems persist, try Firefox Troubleshoot Mode:

1. Open the menu and select Help.
2. Click Troubleshoot Mode….
3. Restart Firefox in this mode and open ClickUp.

If ClickUp works correctly in Troubleshoot Mode, an extension or custom setting is likely causing the conflict.

Clear browser data for ClickUp in Microsoft Edge

To clear data in Microsoft Edge that may be affecting ClickUp, follow these steps:

1. Open Edge on your computer.
2. Click the three-dot menu in the upper-right corner.
3. Select Settings.
4. In the left sidebar, click Privacy, search, and services.
5. Under Clear browsing data, click Choose what to clear.
6. Select a Time range, such as All time.
7. Check:
   • Browsing history
   • Download history (optional)
   • Cookies and other site data
   • Cached images and files
8. Click Clear now.
9. Close and reopen Edge, then open ClickUp again.

Extra Edge settings that impact ClickUp

Edge can be set to clear data every time you close the browser. If ClickUp signs you out repeatedly or does not remember preferences, review these settings:

1. In Edge Settings, go to Privacy, search, and services.
2. Under Clear browsing data, select Choose what to clear every time you close the browser.
3. Disable options you do not want to clear, such as cookies for sites you trust, including ClickUp.

Clear browsing data for ClickUp in Safari (macOS)

To clear data in Safari that may affect how ClickUp loads and performs, use these steps on macOS:

1. Open Safari on your Mac.
2. In the top menu bar, click Safari.
3. Select Settings or Preferences (depending on macOS version).
4. Go to the Privacy tab.
5. Click Manage Website Data….
6. To remove data from all sites, click Remove All and confirm. To keep some data, you can search for specific sites and remove them individually.
7. Click Done when finished.
8. Next, click History in the top menu bar.
9. Select Clear History….
10. Choose a time range, such as all history, then click Clear History.
11. Restart Safari and log back into ClickUp.

Enable the Develop menu to troubleshoot ClickUp

If you need deeper diagnostics for ClickUp in Safari:

1. Open Safari > Settings.
2. Go to Advanced.
3. Check Show features for web developers (or Show Develop menu in menu bar in some versions).

You can then use the Develop menu to empty caches or inspect the ClickUp site more closely.

Next steps if ClickUp still is not working

If clearing cache, cookies, and history does not fully fix the issue, try the following steps:

• Update your browser to the latest version.
• Test ClickUp in a different browser to rule out browser-specific issues.
• Disable VPNs, ad blockers, or privacy extensions temporarily.
• Restart your computer and modem or router.

For more detailed guidance straight from the platform, review the official instructions in the original documentation here: clear a browser’s cache, cookies, and history.

Get additional help with ClickUp setup and performance

If you manage a team or a complex workspace and still run into performance issues, consider getting expert assistance to optimize how you deploy and maintain ClickUp across your organization.

Specialized consultants can help you:

• Audit browser and network settings that affect ClickUp.
• Improve workspace configuration to reduce load on large views.
• Train your team on best practices for reliable access.

To explore tailored support, visit Consultevo for consulting and implementation services.

After following the steps in this guide, your browser should be using fresh data, which often restores normal behavior and performance when working in ClickUp.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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