How to Request Features in ClickUp
ClickUp gives you several ways to suggest new features, vote on existing ideas, and stay updated on what the product team is building. This guide explains every option so your feedback is shared in the most effective place.
Understanding ClickUp Feature Requests
Feature requests help the product team understand what matters most to customers. While the team cannot build every suggestion, they review feedback regularly and use it to prioritize updates.
Use the official feedback channels to make sure your idea is visible and trackable. Avoid submitting the same request in multiple places, which can split votes and dilute impact.
Where to Submit ClickUp Feature Requests
You can share product feedback through:
- The in-app feedback portal
- The public feature request board
- Support channels for account-specific needs
Each option sends information to the product organization, but the feedback portal is usually the best starting point.
Use the ClickUp Feedback Portal
The feedback portal is designed for discovering, posting, and voting on feature ideas in a structured way.
Step 1: Open the ClickUp Feedback Portal
- Log in to your ClickUp workspace.
- Open the help or support area from the sidebar or profile menu.
- Look for a link or section labeled feedback, feature requests, or roadmap.
This takes you to the centralized feedback experience used by the product team.
Step 2: Search for Existing ClickUp Ideas
Before creating a new post, search to see if someone already suggested a similar feature.
- Use the search bar to type a keyword related to your idea.
- Review results for matching or closely related requests.
- Open relevant posts to see current status and details.
If a similar idea exists, it is better to support that entry rather than create a duplicate.
Step 3: Vote and Comment on ClickUp Requests
When you find a matching idea, you can show support by:
- Adding an upvote or similar indicator of interest.
- Leaving a comment that explains your use case.
- Describing how often you would use the feature.
Detailed comments help the team understand context, such as which department uses the feature, how it affects workflows, and what problem it solves.
Step 4: Create a New ClickUp Feature Request
If your idea is not already listed, submit a new request.
- Click the button to add or request a feature.
- Write a clear, descriptive title that summarizes your idea.
- Add a detailed description, including:
- The problem you want to solve
- Who in your organization is affected
- Any current workarounds
- Why this matters for productivity or reporting
- Choose the most appropriate category or tag if available.
- Submit your request.
Concise but complete descriptions make it easier for the product team to evaluate and group related ideas.
Track ClickUp Feature Request Status
Many requests progress through visible stages, such as:
- Open or under review
- Planned or in progress
- Released or completed
Return to the portal periodically to see whether the status of your request has changed and to read any official comments.
Follow Updates for Your ClickUp Ideas
Depending on how the portal is configured, you may be able to:
- Subscribe or follow a request
- Receive email or in-app notifications when status changes
- Comment with extra details if the product team asks clarifying questions
Staying subscribed ensures you know when a new capability becomes available so you can roll it out to your team quickly.
Submit ClickUp Feedback Through Support
Sometimes you may need to share feature-related feedback directly with support, especially when it is tied to a specific account or technical issue.
When to Use ClickUp Support for Requests
Consider contacting support when:
- You are unsure whether an existing setting already covers your need.
- You experienced a behavior that feels like a bug but might inspire an improvement.
- Your request involves sensitive workspace details that should not be posted publicly.
Support can clarify if what you want is already possible and, when appropriate, forward your feedback to the product team.
How to Contact ClickUp Support
- Open the in-app help or resource center.
- Choose a support option such as chat or email.
- Describe your scenario, including:
- What you expected to happen
- What actually happened
- Why a new feature or enhancement would help
Support will review your message, help troubleshoot if needed, and route feature-related insights through internal channels.
Best Practices for Writing ClickUp Requests
Clear, actionable requests are more likely to be understood and grouped correctly.
Explain the Problem, Not Just the Solution
Instead of only describing a specific button or menu you want, focus on the underlying problem.
- What process is blocked or inefficient?
- How does it impact your team or stakeholders?
- What outcome are you trying to achieve?
This gives the product team flexibility to design the best possible solution.
Provide Real ClickUp Use Cases
Share real examples from your workspace:
- Team size and roles using the feature
- Types of projects or spaces involved
- Any compliance or reporting requirements
Context helps the team understand scope and priority.
Avoid Duplicate ClickUp Requests
Duplicates spread votes across multiple posts. Prevent this by:
- Searching carefully using different keywords.
- Scanning related or similar-feature categories.
- Supporting an existing idea when it reasonably matches your need.
If your use case is different but related, add it as a detailed comment under the existing request.
Learn More About ClickUp Feature Requests
You can review official guidance on feature requests and feedback in the ClickUp help center. For detailed reference, visit the original section at this ClickUp feature request page.
If you are building advanced workflows, integrations, or AI-driven documentation around your workspace, you can also explore expert consulting resources such as Consultevo to optimize processes built on top of ClickUp.
Make the Most of ClickUp Feedback
By using the portal, voting on existing ideas, and sharing clear, problem-focused feedback, you help shape the ClickUp roadmap. Regularly reviewing request status and responding to follow-up questions from the team ensures your ideas stay relevant as the product evolves.
Use these steps to organize your suggestions, encourage your teammates to participate, and keep your workspace aligned with the latest improvements.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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