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How to Get Started With ClickUp

How to Get Started With ClickUp for FogBugz Users

If you are moving away from FogBugz and need a modern, flexible work hub, ClickUp can centralize your software projects, bug tracking, and documentation in one streamlined platform.

This how-to guide is based on the feature comparisons and use cases highlighted in the FogBugz alternatives overview, and it walks you through adopting ClickUp as your new home for engineering work.

Why Switch From FogBugz to ClickUp

Before you start setting things up, it helps to understand what you gain when you move to ClickUp.

  • All-in-one workspace for product, engineering, and business teams
  • Robust project management for Agile, Waterfall, and hybrid workflows
  • Flexible views like List, Board, Calendar, and Gantt
  • Built-in Docs, whiteboards, goals, and dashboards
  • Powerful automations to reduce repetitive admin work

FogBugz is tightly focused on bug tracking. ClickUp covers that, plus sprint planning, documentation, roadmapping, and cross-team collaboration, so you do not need multiple tools.

Step 1: Set Up Your ClickUp Workspace

Start by creating a structure that mirrors or improves on your current FogBugz setup.

Create Your ClickUp Workspace

  1. Sign up for an account and create a new Workspace with your company or team name.
  2. Invite key stakeholders from engineering, QA, product, and support.
  3. Define basic roles and permissions so only the right people can modify critical spaces and projects.

This top-level Workspace becomes the central hub for everything your team does.

Build Spaces for Software Teams in ClickUp

Next, create Spaces to separate major areas of work.

  • Engineering Space: sprint boards, bug queues, technical tasks
  • Product Space: roadmaps, feature specs, discovery tasks
  • Support Space: user issues and escalations that may turn into bug reports

Each Space can have its own statuses, views, and default automations, which gives you more control than a single FogBugz project list.

Step 2: Import and Organize Issues in ClickUp

Once your structure is ready, bring your active work into ClickUp.

Recreate FogBugz Case Types as ClickUp Lists

  1. Within your Engineering Space, create a Folder called Development.
  2. Add Lists to match your old FogBugz categories, such as Bugs, Features, and Technical Debt.
  3. Use custom statuses to mirror your lifecycle, for example: Open, In Progress, In Review, Ready for QA, Closed.

ClickUp Lists behave like smart containers for tasks and make it easy to filter and report on specific kinds of work.

Map FogBugz Fields to ClickUp Custom Fields

To preserve useful context from FogBugz, create Custom Fields in ClickUp that reflect your old data.

  • Priority (Low, Normal, High, Critical)
  • Component or Module
  • Affected Version
  • Severity
  • Reported By or Customer

Custom Fields in ClickUp power advanced filtering and dashboards, helping you quickly see hot issues, fragile modules, or trends across releases.

Step 3: Track Bugs End-to-End in ClickUp

Now organize a bug tracking workflow that is easy to follow for developers, QA, and support.

Design a ClickUp Bug Workflow

  1. Create a dedicated Bugs List under your Engineering Space.
  2. Set issue types via Custom Fields, such as Bug, Task, Improvement.
  3. Standardize required fields: steps to reproduce, expected result, actual result, environment.
  4. Use templates in ClickUp so all new bug reports follow the same structure.

Compared with FogBugz, ClickUp templates make it easier for non-technical reporters to file high-quality, actionable bugs.

Use Views in ClickUp for Clear Bug Triage

Leverage multiple views for different teams.

  • List View: for detailed triage and prioritization
  • Board View: Kanban-style swimlanes per status
  • Calendar View: see due dates and release windows
  • Gantt View: understand dependencies across fixes and features

ClickUp views give you more flexibility than the traditional FogBugz case lists, helping you see the same data from several angles.

Step 4: Manage Agile Sprints in ClickUp

Beyond bug tracking, you can replace your entire development planning workflow inside ClickUp.

Set Up Sprints With ClickUp

  1. Create a Folder named Sprints under your Engineering Space.
  2. Create Lists for each sprint or use ClickUp’s Sprint features if available on your plan.
  3. Add story point estimates to tasks with a Custom Field.
  4. Tag work as Bug, Feature, or Chore so you can balance each sprint’s workload.

ClickUp allows you to combine bugs and roadmap items into one sprint backlog, which can be harder to coordinate in a traditional FogBugz environment.

Visualize Sprint Progress in ClickUp Dashboards

Build Dashboards that give leaders and teams instant visibility.

  • Burnup and burndown charts
  • Open vs. closed bugs per sprint
  • Workload by assignee
  • Cycle time and lead time metrics

This real-time reporting in ClickUp goes beyond the basic reporting you may be used to in FogBugz and helps you detect bottlenecks early.

Step 5: Document Everything With ClickUp Docs

Use integrated Docs instead of separate tools for specs and knowledge sharing.

Build a Lightweight Knowledge Base in ClickUp

  1. Create a Space or Folder called Documentation.
  2. Add Docs for feature specs, API references, runbooks, and QA checklists.
  3. Link Docs directly to relevant tasks so engineers never hunt for info.

Having docs, tasks, and bugs in one ClickUp Workspace creates a single source of truth that FogBugz alone cannot provide.

Collaborate on Docs Inside ClickUp

Docs support comments, assignees, and real-time editing.

  • Mention teammates for reviews or clarifications
  • Convert text highlights into tasks
  • Use nested pages to organize complex specs

This tight integration lets you move from idea to implementation in the same ClickUp hub.

Step 6: Automate Routine Work in ClickUp

Once your structure is stable, automate repetitive tasks so your team can focus on high-value work.

Set Up Key Automations in ClickUp

  • Change status to Ready for QA when a pull request is merged
  • Assign bugs automatically when the component field matches an owner
  • Notify the reporter when a bug moves to Closed
  • Add recurring tasks for regression test suites before each release

Effective automation in ClickUp can replicate and extend any triggers you used in FogBugz while connecting to more parts of your workflow.

Step 7: Optimize Your ClickUp Setup Over Time

After the initial migration, keep refining how your teams use the platform.

Review and Improve ClickUp Workflows Regularly

  1. Host a short monthly retrospective focused on tooling.
  2. Check which views, statuses, or fields are not used and simplify them.
  3. Update templates and Docs as your engineering practices evolve.

Because ClickUp is highly customizable, you can continually make it fit your team better, instead of working around rigid structures you may have had in FogBugz.

Next Steps: Get Expert Help With ClickUp

If you want strategic guidance on structuring your Workspace, setting up reporting, or integrating other tools, you can work with a consulting partner. For example, Consultevo helps teams design scalable workflows and automation patterns tailored to ClickUp.

By following these steps, you can confidently move from FogBugz to a more complete work management platform, using ClickUp to manage bugs, sprints, docs, and cross-team collaboration in one place.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

Get Help

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