Manage messages in ClickUp
In ClickUp, you can easily track, review, and manage your draft, scheduled, and sent messages and comments so your workspace communication stays clear and organized. This guide walks you through how to open the Messages hub, filter what you see, and understand each message status.
The instructions below are based on the official documentation, which you can review any time on the ClickUp Help Center.
Open the ClickUp Messages hub
The Messages hub lets you see messages and comments you have created or that are assigned to you. You can access it from anywhere in ClickUp.
- In the left sidebar, find and click the Notifications icon.
- At the top of the panel, select the Messages tab.
- The Messages hub opens, showing drafts, scheduled items, and sent messages or comments, depending on the filters you choose.
Once you are in the hub, you can move between different message types and quickly jump back to the original task or location for each item.
Understand ClickUp message types
Within the Messages hub in ClickUp, each entry is grouped by status. These statuses help you understand what will send automatically, what still needs edits, and what has already been delivered.
Draft messages and comments in ClickUp
Drafts are messages or comments you started writing but have not sent yet.
Key details about drafts:
- They are saved automatically while you type.
- You can return to a draft later to edit or complete it.
- Drafts are not visible to others until you choose to send them.
Typical draft locations include:
- Task comments
- Chat views
- Docs comments (when supported)
Scheduled messages and comments in ClickUp
Scheduled messages are written now but set to send at a future time.
Important points about scheduled items:
- They send automatically at the date and time you selected.
- You can edit or cancel them before they are delivered.
- They maintain all original recipients and formatting.
This is especially useful when you want to:
- Announce updates during working hours.
- Remind teammates about upcoming deadlines.
- Coordinate communication across time zones.
Sent messages and comments in ClickUp
Sent messages and comments are items that have already been delivered to their recipients.
For sent content, you can typically:
- Open the original task, chat, or location for more context.
- Reply directly from the task or chat thread.
- Check who was mentioned or assigned in the comment.
Sent items are useful when you need a communication history for a task or discussion.
Filter ClickUp messages by status
Filters in the Messages hub help you focus on the items that matter most right now. You can switch between drafts, scheduled, and sent messages with just a few clicks.
- Open the Messages hub.
- At the top of the hub, find the filter options.
- Select one of the following views:
- Draft to see all unsent messages and comments.
- Scheduled to review upcoming messages.
- Sent to see delivered messages and comments.
You can change filters any time. The hub updates instantly so you can quickly shift between different message states as you work in ClickUp.
View details for a ClickUp message
Each item in the Messages hub shows key information so you can quickly understand what it is and where it belongs.
From the Messages hub list, you can see:
- The message or comment text preview.
- The related task, chat, or location.
- The current status, such as draft, scheduled, or sent.
- The scheduled send time, when applicable.
To open the full context:
- Click any message or comment row in the hub.
- You are taken directly to the task, chat, or document where the item lives.
- From there, you can edit, send, reschedule, or reply as needed.
Edit or send draft messages in ClickUp
When you have drafts saved, you can update them or send them right from the original location.
- In the Messages hub, select the Draft filter.
- Click the draft you want to work on.
- In the opened task, chat, or document, update the text as needed.
- Choose one of the following actions:
- Click Send to deliver the message immediately.
- Use scheduling options (when available) to send it at a future time.
- Delete the draft if it is no longer needed.
This workflow keeps incomplete ideas organized while letting you control exactly when they are delivered in ClickUp.
Manage scheduled messages in ClickUp
Sometimes plans change and you need to adjust or cancel a scheduled message. You can do this before the send time passes.
- Open the Messages hub and choose the Scheduled filter.
- Find the message or comment you want to change.
- Click the item to open its original location.
- Then, depending on context, you can:
- Edit the content before it is sent.
- Change the date and time for sending.
- Cancel or delete the scheduled message if it is no longer needed.
Adjusting your scheduled communication ensures teammates receive updates at the most helpful time.
Review sent messages and comments in ClickUp
The Messages hub also acts as a quick reference for conversations you have already had.
- In the hub, select the Sent filter.
- Scroll or search for the message or comment you want to review.
- Click the item to open the full thread in its original task or chat view.
Use this list to double-check what you communicated, follow up on unanswered questions, or confirm that a comment reached the correct task in ClickUp.
Tips for staying organized in ClickUp
To keep your communication streamlined, combine message management with broader workflow habits.
- Check the Messages hub regularly to clear out old drafts and review important scheduled items.
- Use clear, concise language in each message so teammates understand next steps.
- Pair messages with task assignments or due dates to connect communication with action.
- Leverage notifications and the Messages tab together so you never miss an update.
For more workspace strategies that go beyond message management, you can explore additional productivity advice and best practices on sites like Consultevo, which covers workflow optimization and tool adoption.
Learn more about ClickUp features
The Messages hub is only one part of how ClickUp supports communication across tasks, chats, and docs. By understanding how to view, edit, and track draft, scheduled, and sent items, you can keep your entire team aligned and avoid missed messages.
To dive deeper into related capabilities, including more options for comments, notifications, and collaboration, visit the full article on the ClickUp Help Center.
Use the tools described here to keep your messages organized, your threads easy to find, and your ClickUp workspace running smoothly.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.
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