How to Use the Public Sentiment Dashboard in ClickUp

The public sentiment dashboard in ClickUp helps you monitor how people feel about your product or service in real time. This guide walks through the main widgets on the example dashboard and explains how you can recreate similar views in your own workspace.

The instructions below are based on the public sample at ClickUp’s public sentiment dashboard, so you can follow along as you explore that page.

Overview of the ClickUp public sentiment dashboard

The public sentiment dashboard is a read-only example that demonstrates how to combine goals, AI insights, and performance metrics in one place. You can use it as a reference when designing your own dashboards.

The example includes four main areas:

• A goal overview showing high-level targets
• Category sentiment analysis with AI highlights
• Top-performing social media content
• Product satisfaction metrics and feedback

Each area is powered by different widgets that you can add and configure in a dashboard inside your workspace.

Review ClickUp goals on the dashboard

The top section of the sample shows how you might represent strategic goals and supporting objectives. These cards summarize key targets and their status.

Key elements in the ClickUp goals section

• Goal cards: Each card represents a major objective, such as improving sentiment or expanding partnerships.
• Supporting objectives: Short descriptions list measurable sub-goals that roll up into each main goal.
• Progress indicators: Visual cues signal how far along each goal is, using percentages or similar metrics.

How to model similar goals in your workspace

1. Identify 3–5 high-level outcomes you want to track, such as customer satisfaction or response time.
2. Break each outcome into smaller objectives, with clear, measurable targets.
3. Create goal-related tasks or lists that will supply the data you plan to display.
4. Add a goals or progress widget to a dashboard and configure it to pull from the relevant items.

By mirroring this structure, you can quickly see how operational tasks support your broader objectives.

Analyze category sentiment with ClickUp AI-style insights

The center portion of the public sentiment dashboard shows how you can present customer sentiment by category, along with short AI-generated insights. This helps you understand where experiences are improving or declining over time.

Categories displayed in the example

The dashboard organizes sentiment into three main areas:

• Social Content Sentiment – Perception of your external content.
• Product Sentiment – How users feel about features and usability.
• Customer Support Sentiment – Feedback on service quality and responsiveness.

Each category includes:

• A summary statement describing overall sentiment direction.
• Specific drivers, like quick response times or confusing interfaces.
• Suggested focus areas, such as refining prompts or improving onboarding.

Steps to recreate category sentiment panels

1. Define the categories that matter most to your team (for example, marketing, product, and support).
2. Collect feedback data from surveys, reviews, or tickets and group each item into a category.
3. Use a chart or table widget to show sentiment scores or trends per category.
4. Add text blocks to summarize insights, what is working well, and what needs improvement.

To keep your dashboard actionable, update these summaries regularly as new data arrives.

Evaluate top social content performance with ClickUp dashboards

The right side of the dashboard highlights top-performing social media content. This section shows how to bring performance data and qualitative feedback together.

Metrics shown for social content

In the example, each content item displays:

• Title and type – For instance, livestreams, announcements, or video walkthroughs.
• Engagement: Views, likes, and comments.
• Trend indicators: Short notes like “highest engagement” or “spike in positive responses.”
• Audience feedback: Themes such as appreciation for transparency or clear examples.

How to build a similar content performance view

1. Create or identify a list where each task represents a piece of content.
2. Add custom fields for views, likes, comments, and sentiment score.
3. On your dashboard, insert a table or list widget filtered to show the latest or best-performing items.
4. Sort by engagement or sentiment to surface your top assets.
5. Add a text widget summarizing why these items perform well and how to replicate that success.

This makes it easier for marketing and content teams to decide which formats or topics to prioritize next.

Track product satisfaction and feedback in ClickUp

The lower section of the sample dashboard demonstrates how you can present product satisfaction data along with key learnings.

Product satisfaction highlights in the example

• Overall perception: Short statements summarize sentiment, such as users feeling more familiar and in control.
• Positive drivers: Clear UI, responsive interactions, or confidence-building experiences.
• Improvement areas: Needs for more guidance, better organization, or richer examples.

Steps to mirror this product satisfaction view

1. Centralize product feedback from channels like in-app prompts, beta programs, or community posts.
2. Use tags or fields to separate feedback into themes (onboarding, UI, speed, reliability).
3. Add charts to show satisfaction trends and distribution across themes.
4. Include a text widget with three concise sections: what users like, pain points, and upcoming focus areas.

Reviewing this dashboard regularly helps product managers and designers stay aligned around the most important improvements.

Best practices for designing your own ClickUp sentiment dashboard

When you build your own dashboards, use the public sentiment example as a reference but tailor it to your teams and data sources.

Planning your ClickUp dashboard layout

• Start with your primary questions, such as “How is sentiment changing this month?” or “What content resonates most?”
• Group related widgets together, like goals at the top, sentiment breakdowns in the middle, and detailed tables at the bottom.
• Keep text summaries short so stakeholders can scan the page quickly.

Maintaining accurate and meaningful data

• Ensure that underlying lists, tasks, or integrations are updated consistently.
• Review filters and date ranges so charts always reflect the period you care about.
• Document which widgets power each metric so teams know where the numbers come from.

Collaborating around your dashboard in ClickUp

• Share the dashboard with relevant teams so everyone can view the same insights.
• Use linked tasks or comments on the underlying items to turn findings into action.
• Schedule a recurring review meeting where you walk through the dashboard and agree on next steps.

Next steps and additional resources

Use the public sentiment dashboard page as a model while you configure your own layouts and widgets. As you grow, you can expand your setup with more specialized boards for marketing, product, and support.

If you need help planning a broader work management or analytics strategy, you can find consulting resources at Consultevo. You can also revisit the official example anytime at ClickUp public sentiment dashboard to gather more ideas for your workspace.

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