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How to Use ClickUp for SRM

How to Use ClickUp for Supplier Relationship Management

ClickUp can centralize your supplier information, workflows, and communications so you can manage supplier relationships in one organized workspace instead of scattered spreadsheets and emails.

This step-by-step guide shows you how to set up a complete supplier relationship management (SRM) system using ClickUp features inspired by the supplier workflow strategies explained in the ClickUp supplier relationship management software guide.

Step 1: Plan Your ClickUp SRM Structure

Before building anything, decide how you want your ClickUp workspace to mirror your procurement and supplier processes.

Define where supplier work will live:

  • Space: Create a dedicated Procurement or Suppliers Space.
  • Folders: Group work by category, such as Direct Materials, Indirect Spend, or Strategic Vendors.
  • Lists: Use Lists for Suppliers, Contracts, Purchase Orders, or Performance Reviews.

Clarify your goals for the system:

  • Improve visibility into supplier performance and risk.
  • Standardize onboarding and evaluations.
  • Track contracts, renewals, and key milestones.
  • Consolidate communication and documentation.

With this plan, you can design ClickUp views and fields that match how your team already thinks about suppliers.

Step 2: Build a ClickUp Supplier List

Next, create a master Supplier List in ClickUp to store every vendor in one place.

  1. Create a new List called Suppliers inside your procurement Folder.

  2. Switch to Table view so you can see suppliers like a spreadsheet.

  3. Add custom fields to track key details, for example:

    • Supplier Category (e.g., raw materials, logistics, IT)
    • Region or Country
    • Annual Spend
    • Primary Contact Name
    • Email and Phone
    • Risk Level
    • Preferred Payment Terms
    • Contract Start and End Dates
  4. Create one task per supplier and fill in your custom fields.

This single List becomes your live supplier database while still leveraging ClickUp task functionality such as comments, attachments, and automation.

Step 3: Configure ClickUp Statuses for the Supplier Lifecycle

Statuses in ClickUp show where each supplier sits in your relationship lifecycle.

Set up a clear status flow, such as:

  • Prospect
  • Screening
  • Approved
  • Active
  • On Hold
  • Phase Out

To configure statuses:

  1. Open your Suppliers List settings.
  2. Select Statuses and add or rename stages to match your SRM process.
  3. Use colors to highlight key phases (for example, red for On Hold).

Now your team can instantly see where each relationship stands and which suppliers need attention.

Step 4: Capture Supplier Documents in ClickUp Docs

ClickUp Docs help you centralize supplier procedures, playbooks, and reference material so everyone works from the same information.

Create Docs for items like:

  • Standard supplier onboarding checklist.
  • Evaluation and scorecard criteria.
  • Risk assessment guidelines.
  • Communication and escalation policies.

Practical setup steps:

  1. Create a new Doc named Supplier Onboarding Guide.
  2. Outline steps for legal, finance, and operations reviews.
  3. Link the Doc in the description of your onboarding tasks or relevant List.
  4. Set sharing settings so the procurement team can edit and other departments can view.

By pairing ClickUp Docs with Lists and tasks, your team has both the what (tasks) and the how (Docs) of supplier management in the same platform.

Step 5: Design a ClickUp Supplier Onboarding Workflow

Turning your onboarding process into a repeatable ClickUp workflow ensures consistency and reduces missed steps.

Create a ClickUp onboarding List

  1. Add a List called Supplier Onboarding.

  2. Define workflow statuses such as:

    • Not Started
    • In Review
    • Awaiting Documents
    • Approved
    • Rejected
  3. Create standard tasks for core steps, including:

    • Collect compliance and certification documents.
    • Review security and data protection requirements.
    • Finance and tax setup.
    • Contract review and signatures.
    • Systems and portal access provisioning.

Turn onboarding into a ClickUp template

  1. Once your List is stable, save it as a List template.
  2. Each time you add a new supplier, apply that template.
  3. Link onboarding tasks to the supplier’s main record using task relationships.

This makes onboarding proactive and auditable instead of ad hoc.

Step 6: Track Supplier Performance in ClickUp

To evaluate and improve relationships, use ClickUp to track performance indicators and review cycles.

Set up performance fields and views

Extend your Suppliers List with fields for:

  • On-time delivery rate.
  • Quality score.
  • Issue count in the last 12 months.
  • Strategic importance.

Then:

  1. Create different views, such as Performance, Risk, or Strategic Suppliers.
  2. Use filters to spotlight high-risk or high-impact vendors.
  3. Sort by score to prioritize supplier review meetings.

Create recurring review tasks in ClickUp

For each key supplier, create a recurring task, for example:

  • Quarterly performance review.
  • Annual contract renewal check.

Attach meeting notes, decisions, and action items to the task so each review builds a clear history of the relationship.

Step 7: Use ClickUp Automations to Reduce Manual Work

Automations in ClickUp keep your SRM process consistent without extra effort from your team.

Useful automation ideas based on supplier lifecycle events:

  • Status-based automation: When a supplier task status changes to Approved, automatically assign it to the category owner.
  • Date-based automation: When a contract end date is 60 days away, create a renewal review task.
  • Field-based automation: If Risk Level changes to High, notify the procurement lead and legal team.

To set them up:

  1. Open your Suppliers List.
  2. Click Automate and choose a trigger, condition, and action.
  3. Test on a sample supplier to verify the behavior.

Gradually layering automations into your ClickUp SRM system will cut down on repetitive admin work and help you catch issues earlier.

Step 8: Build ClickUp Dashboards for Supplier Insights

Dashboards in ClickUp consolidate supplier metrics and tasks into a single command center for procurement leaders.

Suggested widgets to add:

  • Task List Widget: Overdue onboarding tasks or open supplier issues.
  • Chart Widget: Suppliers by risk level, region, or category.
  • Number Widget: Total active suppliers, expiring contracts this quarter, high-risk vendors.
  • Table Widget: High-spend or strategic suppliers with key performance fields.

Use filters so each dashboard focuses on what a specific stakeholder cares about—for example, finance can see spend and renewals, while operations sees open issues and delivery metrics.

Step 9: Collaborate with Stakeholders in ClickUp

Strong supplier relationships require clear collaboration between procurement, finance, legal, and operations. ClickUp can serve as the shared workspace for these teams.

Collaboration best practices:

  • Use comments on supplier tasks to discuss issues and decisions.
  • Assign comments to make sure follow-ups are clearly owned.
  • Mention teammates to pull in expertise quickly.
  • Attach contracts, quotes, and certifications directly to supplier tasks.
  • Share relevant views or dashboards with cross-functional stakeholders.

With all supplier information, tasks, and discussions inside ClickUp, you create a single source of truth for your SRM program.

Step 10: Continuously Improve Your ClickUp SRM System

As your supplier base grows and changes, keep refining your ClickUp workspace to match your evolving processes.

On a regular basis:

  • Review custom fields and remove those no longer used.
  • Update Docs when policies or scorecards change.
  • Retire or adjust automations that no longer fit.
  • Improve dashboards based on leadership feedback.

If you want additional guidance on designing efficient configuration for ClickUp or other work management platforms, implementation specialists such as Consultevo can help you align ClickUp setups with complex procurement and supplier strategies.

By following these steps, you turn ClickUp into a practical, scalable supplier relationship management hub that consolidates data, standardizes workflows, and supports better supplier decisions across your organization.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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