Manage URL Links in ClickUp Tasks

ClickUp lets you add smart URL links to tasks so your team can quickly open websites, start emails, make calls, and launch other tools directly from the task view.

This guide explains how URL detection works, which links are supported, and how different devices handle these links in your workspace.

How ClickUp Detects URL Links

When you paste or type a supported URL into a task field, ClickUp automatically detects it and turns it into a clickable link. This helps your team jump into related tools or resources without extra steps.

URL detection works in several places inside a task, including:

• Task description
• Comments and threaded comments
• Custom fields that store URLs
• Other rich text areas that support links

Most links open in a new browser tab, while some special link types trigger email apps, calls, or map apps, depending on your device and browser.

Supported URL Types in ClickUp

ClickUp supports a wide range of URL formats. Each type behaves a little differently so you can perform the right action quickly.

Website Links in ClickUp

Standard website URLs are fully supported. Examples include:

• https:// links
• http:// links
• Subdomains, such as https://app.example.com

When you click these website links in ClickUp, they open in a new browser tab by default so you keep your task page available.

Email Links in ClickUp

ClickUp can recognize email-related links that help you start or manage messages quickly. Supported formats include:

• Standard mail links using mailto:
• Email addresses, such as name@example.com (behavior can depend on browser and device)

When you click a mailto: link, your device opens the default email app or email web client so you can compose a new message.

Phone and SMS Links in ClickUp

Phone and message links are especially useful for teams who work on mobile devices. Supported formats include:

• Call links using tel:
• SMS links using sms:

Click behavior depends on your device:

• Mobile devices: Open the dialer or messaging app.
• Desktop devices: May open a softphone or desktop calling app if configured.

Map Links in ClickUp

Location-based links let you jump into map apps directly from tasks. Supported formats include:

• Google Maps URLs, such as https://maps.google.com/...
• Other map links supported by your browser or device

When clicked, these usually open a new tab with your mapping service in the browser or may open a native map app on mobile devices.

How Links Open Across Devices in ClickUp

ClickUp follows standard browser and device rules to open links, but behavior can vary slightly depending on where you click the link.

Opening Links from Desktop Browsers

On desktop browsers, most supported URLs follow these rules:

• Website links: Open in a new tab.
• Email links: Open the default email client or webmail service.
• Phone and SMS links: Open a desktop calling or messaging app if one is associated with those protocols.
• Map links: Open the service (like Google Maps) in a new browser tab.

If your browser is not configured for a specific protocol, it may prompt you to choose an app or may not open the link.

Opening Links from Mobile Devices

On mobile, ClickUp relies on your operating system to handle each URL type:

• Website links: Open in your default mobile browser.
• Email links: Open the default email app.
• Phone links: Open the phone dialer with the number filled in.
• SMS links: Open the messaging app with the number prefilled.
• Map links: Open your preferred map app if installed.

This makes it easy to call clients, send quick messages, or navigate to addresses directly from a task.

Step-by-Step: Add URL Links in ClickUp Tasks

You can add links in several ways, depending on which part of the task you are editing.

1. Add a Link to a Task Description

1. Open the task where you want to add a link.
2. Click inside the description area to enter edit mode.
3. Type or paste a supported URL, such as a website or email link.
4. Click outside the description or save your changes.

The URL is automatically converted into a clickable link. You can also use the rich text toolbar to format hyperlink text.

2. Add a Link in Comments

1. Open the task and go to the comment section.
2. Type or paste a URL directly into the comment field.
3. Post the comment.

Once posted, the URL becomes a clickable link that follows the same behavior rules as links in the description.

3. Use URL Custom Fields in ClickUp

If your plan includes custom fields, you can create a field to store URLs:

1. Open a List, Folder, or Space where you manage tasks.
2. Add a new custom field and choose a text or URL-friendly type.
3. Paste or type a URL into the field for each task.

When viewed on the task, these fields display clickable links so your team can open important resources quickly.

Troubleshooting URL Links in ClickUp

If a URL does not behave as expected in ClickUp, review these checks:

• Confirm the URL is complete and includes the right prefix, such as https://, mailto:, or tel:.
• Test the same link directly in your browser address bar to confirm it works outside the workspace.
• Check that your device has a default app set for email, calls, SMS, or maps when using those protocols.
• Try another browser to rule out browser-specific issues.

If URL detection still fails or opens incorrectly, compare behavior with the official documentation and consider reporting a bug to support if there is a clear mismatch.

Learn More About ClickUp URL Behavior

You can review full technical details and any recent changes in the official documentation for URL links in tasks at this support article.

For broader workspace optimization, automation design, and training around ClickUp and other productivity tools, you can also visit Consultevo for expert consulting resources.

By understanding how URL detection works and how different link types behave across devices, your team can use ClickUp tasks as a central hub to launch websites, email threads, calls, and map directions with fewer clicks.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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