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View analytics in ClickUp

View analytics for your organization in ClickUp

Understanding how people work in ClickUp helps you make better decisions about your workspace, adoption, and permissions. This guide explains how to open your organization analytics, what each section shows, and how to use the data to monitor activity trends.

What are organization analytics in ClickUp?

Organization analytics give owners and admins a high-level view of how the workspace is being used over time. These insights highlight adoption patterns, active users, and different ways people engage with tasks and other features.

You can use this data to:

  • Track overall activity levels across your workspace.
  • See how many people are active in a chosen time period.
  • Understand which collaboration features are used most.
  • Support decisions about training, structure, and permissions.

Access requirements for ClickUp analytics

Analytics are only available to specific roles and on certain plans. Before looking for this view, make sure the following conditions are met.

Required workspace roles

The analytics view is restricted to higher-level workspace access. To open it, you must be either:

  • A Workspace owner, or
  • A Workspace admin

Members, guests, and external collaborators cannot open this view. If you need access, contact a current owner or admin and request an appropriate role change.

Plan availability

Organization analytics are available on eligible paid plans. If you do not see the analytics option in your settings, your plan may not include it or access may be limited by your organization’s configuration.

How to open organization analytics in ClickUp

When you have the correct role and plan, you can open analytics directly from your workspace settings using the steps below.

  1. Open your ClickUp workspace in a web browser.
  2. In the left sidebar, click your workspace avatar or profile menu, then select Settings.
  3. From the workspace settings area, find and select the Analytics or Organization analytics option, depending on your interface.
  4. The main analytics view loads, showing a summary of activity over your chosen time range.

If your navigation layout is customized, the location name may differ slightly, but organization analytics will always live in the admin or workspace-level settings section.

Use the main analytics dashboard in ClickUp

The main analytics dashboard provides a snapshot of organization-wide activity. While specific fields can vary by plan and updates, the layout typically includes a time filter, cards that display counts, and charts or graphs.

Adjust the time range

At the top of the analytics view, you will find a time selector. You can change this to understand how behavior changes over different periods.

Common options include:

  • Last 7 days
  • Last 30 days
  • Last 90 days
  • Custom date range, where available

Changing the time range updates all visible charts and metrics to match the selected period.

Interpret key activity metrics

Within organization analytics, you will see cards that display core counts for your workspace. These metrics help you understand engagement at a glance.

Typical metrics can include items such as:

  • Number of active users in the selected period.
  • Total tasks created or updated.
  • Comments or other collaboration actions.
  • Views or page visits on important objects, depending on configuration.

Hovering over charts or data points usually reveals tooltips with exact numbers or more detailed breakdowns.

Explore ClickUp engagement analytics

Beyond simple activity counts, your organization analytics view offers more detailed engagement information. This helps you measure how different teams and users interact with the platform.

Identify active and inactive users

Many analytics views include a breakdown of users based on their activity. This can highlight who is working regularly in ClickUp and who may still need onboarding or support.

Use this information to:

  • Find inactive accounts that may no longer need access.
  • Spot teams that are not fully adopting the platform.
  • Plan targeted training or enablement for new users.

Review feature usage

Your analytics can also reflect adoption of key product features. While exact sections change over time, you may see data related to actions such as:

  • Creating or completing tasks.
  • Using comments and @mentions.
  • Interacting with different views like List, Board, or Calendar.
  • Working with Docs or other collaboration tools.

Compare feature usage across time ranges to see whether process changes or training sessions increased engagement with specific tools.

Best practices for using ClickUp analytics

To get the most value from analytics, pair your data with clear goals and consistent review habits.

Set goals before reviewing data

Decide what you want to learn from analytics before you open the dashboard. Common objectives include:

  • Improving workspace adoption after a rollout.
  • Checking whether new teams are actively collaborating.
  • Ensuring that task creation and completion stay on target.
  • Tracking impact from a new process or workflow change.

When your goals are clear, it becomes easier to interpret trends and decide which metrics matter most.

Review analytics on a regular schedule

Analytics are more powerful when you track them over time. Consider setting a recurring reminder to review data:

  • Weekly, to monitor short-term activity spikes or drops.
  • Monthly, to evaluate adoption progress.
  • Quarterly, to support strategic decisions about structure and permissions.

Store key findings in a shared Doc or dashboard so stakeholders can follow progress without needing constant access to the analytics screen.

Combine analytics with workspace feedback

Numbers alone do not tell the whole story. Use analytics data together with qualitative feedback from your teams:

  • Ask users which parts of ClickUp they find most helpful.
  • Collect suggestions when you see low usage for a feature you expect to be popular.
  • Run short surveys before and after making workflow changes.

This combined approach helps you understand why behavior looks the way it does and what changes are likely to deliver real improvements.

Troubleshooting analytics access in ClickUp

If you believe you should have analytics access but cannot find the option, follow these steps.

  1. Confirm that you are logged into the correct workspace.
  2. Check your role by opening workspace settings or asking an owner or admin.
  3. Verify that your plan supports organization analytics.
  4. If the option is missing after verification, contact your internal admin or support team for assistance.

Workspace owners can reach out to ClickUp support through the in-app help menu if they suspect a technical issue or need confirmation about plan coverage.

Learn more about ClickUp analytics and optimization

For the latest details about organization analytics, layout changes, and metric definitions, always refer to the official documentation. You can view the original help guide at this ClickUp analytics article.

If you want expert help designing processes, training teams, and improving workspace performance, you can also visit Consultevo for consulting and implementation services.

By regularly reviewing organization analytics in ClickUp and pairing the data with clear goals, you can guide adoption, refine workflows, and keep your workspace aligned with how your teams actually work.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your ClickUp workspace, work with ConsultEvo — trusted ClickUp Solution Partners.

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