How to View and Edit AI Response Info in GoHighLevel Conversations
If you use ClickUp, CRMs, or other automation tools, you will appreciate how GoHighLevel lets you inspect and refine AI replies inside real conversations. This guide explains exactly how to open the AI Response Info panel, understand what each field means, and safely edit prompts, outputs, and contact data for better AI-driven messaging.
What Is AI Response Info in GoHighLevel?
AI Response Info in GoHighLevel is a detailed panel attached to each AI-generated message in a conversation. It exposes the internal configuration and context used to create that reply.
From this panel, you can review and, in some cases, edit:
- The AI provider and model used
- The prompt and system instructions
- Variables and contact context
- The full AI output
This helps you troubleshoot why a response looks a certain way, test new instructions, and improve future replies without leaving the GoHighLevel conversations screen.
Where to Find AI Response Info in GoHighLevel
To access AI Response Info for a specific AI-generated message in GoHighLevel, follow these steps:
- Open your Conversations section in the GoHighLevel dashboard.
- Select a conversation that contains a message created by AI.
- Locate the AI-generated message you want to inspect.
- Click the information icon (usually shown near the AI reply) to open the AI Response Info panel.
The panel will slide out or open on the side, showing all available details about how that message was generated.
GoHighLevel AI Response Info Panel Overview
When you open the AI Response Info panel in GoHighLevel, you will typically see structured sections. These may slightly vary depending on the configuration and AI provider, but they generally include the following categories.
AI Provider and Model Details
This section indicates which AI provider and model were used to create the response. Typical fields you might see include:
- Provider (for example, OpenAI or another integrated service)
- Model name (such as a specific GPT or other model version)
- Timestamp of when the response was generated
You cannot usually edit these values directly from the panel, but they are essential for debugging and comparing how different AI setups behave inside GoHighLevel.
Prompt and System Instructions in GoHighLevel
The prompt section shows the actual instructions given to the AI right before it produced the message. You will typically see:
- System instructions that define the AI role, tone, and overall guidelines.
- User prompt or final combined prompt that includes contact data, previous messages, and campaign logic.
Being able to see this content inside GoHighLevel helps you understand how the AI interpreted your automation logic and why it responded in a certain way.
Variables and Contact Context
The AI Response Info panel also reveals how contact data and variables were passed into the AI. This can include:
- Contact name and basic profile data
- Custom fields used in campaigns or workflows
- Conversation-specific variables (for example, last message, selected product, or appointment time)
Reviewing these fields in GoHighLevel is important if the AI produces incorrect or incomplete answers, since a missing or wrong variable can heavily influence the final output.
AI Output Content
The output section displays the exact text returned by the AI before it is formatted as a message in the conversation. It usually mirrors what the user sees, but it may also include additional elements such as:
- Raw text with placeholders
- Structured JSON or markup (if your automation uses it)
- Hidden notes or tags used for follow-up actions
Comparing this raw AI output with the final message in GoHighLevel can reveal whether any post-processing rules or filters changed the content.
How to Edit AI Response Info in GoHighLevel
Depending on your permissions and configuration, you may be able to edit certain fields from the AI Response Info panel. Edits will not re-generate the old message, but they can influence future AI outputs or clarify records.
Step-by-Step: Editing AI Prompts
- Open the target conversation in GoHighLevel.
- Click the information icon on the chosen AI message.
- In the AI Response Info panel, locate the Prompt or System Instructions section.
- Click the edit option (usually an icon or “Edit” label) next to the area you want to change.
- Adjust the instructions, tone, or requirements to be clearer or more specific.
- Save your changes.
Your updated prompt or system instructions can then be reused by future automations or actions that rely on the same configuration in GoHighLevel.
Editing Contact Context and Variables
If you notice that the wrong name, product, or other detail was passed to the AI, you can usually correct it by updating contact or custom field information rather than editing the AI output itself.
- From the conversation, open the contact record linked to the message.
- Update the relevant custom fields or default fields.
- Save the contact profile.
- Trigger the automation again or let the next scheduled AI step run.
When GoHighLevel sends the next AI prompt, it will include the corrected context, which typically leads to a more accurate AI-generated response.
Testing Revised AI Settings in GoHighLevel
After you edit prompts or context, you may want to test the changes.
- Send a manual test message that invokes AI.
- Use a test contact with sample data.
- Review the AI Response Info again to confirm the new configuration is applied.
This iterative approach inside GoHighLevel helps you optimize your AI workflows without rebuilding entire campaigns.
Best Practices for Using AI Response Info in GoHighLevel
To get the most value from this feature, follow these guidelines:
- Document your prompt changes so your team understands why replies evolve.
- Keep instructions concise; overly long prompts can confuse the AI.
- Verify variables whenever an answer looks off or missing details.
- Use test contacts before rolling major changes out to live users.
By regularly checking AI Response Info, you can steadily refine how GoHighLevel interacts with leads and customers.
Additional Resources for GoHighLevel AI Features
To explore more advanced configurations and professional support for automation strategies, you can visit Consultevo for consulting and implementation help.
For the original vendor documentation on this specific feature, see the official help article at GoHighLevel AI Response Info.
Using these resources together with the AI Response Info panel in GoHighLevel will help you continuously improve your AI conversations, reduce errors, and deliver more relevant responses to every contact.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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