Audit Logs in GoHighLevel

/ CRM, GHL / By

Audit Logs in GoHighLevel: Step-by-Step Guide

The redesigned Audit Logs feature in GoHighLevel makes it easier to track every important change across your account, much like tracking activity in ClickUp or other project tools. This how-to guide walks you through where to find the logs, how to read them, and how to filter and export the data so you can maintain clear oversight of user actions.

The information below is based on the official product documentation and explains the practical steps you need to follow, with a focus on clarity, usability, and accurate reporting.

What Are Audit Logs in GoHighLevel?

Audit Logs in GoHighLevel provide a chronological list of events that happen in your account. Each entry captures what changed, who performed the action, and when it took place. This is essential for troubleshooting, security monitoring, and understanding how users interact with your assets.

The new design experience improves readability and makes it much simpler to search, filter, and export account activity.

Accessing the New GoHighLevel Audit Logs

To start using the updated design, follow these steps inside your GoHighLevel account:

  1. Log in to your account with appropriate permissions.
  2. Navigate to the main left-hand navigation menu.
  3. Locate the section where account settings and monitoring options are available.
  4. Open the Audit Logs area from the list of tools.

Once opened, you will see the new layout, which is optimized for scanning a large number of events and quickly focusing on the entries you need.

Understanding the New Audit Log Layout in GoHighLevel

The redesigned Audit Logs page in GoHighLevel is structured to bring the most important information to the front. You will typically see columns such as:

  • Date and Time – When the event occurred.
  • User – Which user took the action.
  • Entity – The object affected, such as a contact, workflow, or setting.
  • Action – The specific event, such as creation, update, deletion, or login.
  • Details – Context or metadata about what changed.

The layout is designed so you can scan the table at a glance, then open detailed information for deeper investigation when required.

Using Filters in GoHighLevel Audit Logs

The new design emphasizes powerful and flexible filtering so you can quickly find the exact events you need. Typical filters allow you to narrow the visible records based on several criteria.

Filter by Date and Time Range in GoHighLevel

To review changes in a specific period, apply a time filter:

  1. Open the date selector at the top of the Audit Logs page.
  2. Choose a preset range such as Today, Last 7 days, or Last 30 days, or define a custom range.
  3. Apply the filter to refresh the list and display only events within that time window.

This is useful when you are investigating a known incident time frame, or validating changes made during a particular campaign.

Filter by User Actions in GoHighLevel

When you need to see what a particular user has done, the user filter becomes essential. To filter by user:

  1. Find the User filter field or dropdown.
  2. Select the user whose activity you want to inspect.
  3. Apply the filter to show only events performed by that user.

This enables quick auditing of team activity, contractor access, or administrator changes, and helps you confirm that only authorized users are making critical edits.

Filter by Entity or Action Type in GoHighLevel

You can also filter Audit Logs by entity or by the type of action performed. Common examples include:

  • Showing only changes to contacts or opportunities.
  • Listing only deletions, updates, or creations.
  • Isolating login attempts or security-related events.

Combine entity and action filters with date and user filters to focus on highly specific activity, such as all pipeline changes made by one user within a particular week.

Reading Detailed Event Information in GoHighLevel

Each row in the Audit Logs list provides a summary of what happened. When you need more context, the new design makes it easy to open the details view.

  1. Locate the relevant event in the main list.
  2. Click on the row or on a dedicated Details icon, depending on the interface version.
  3. Review the expanded information, which may include old values, new values, object identifiers, and other metadata.

This level of detail is especially helpful when troubleshooting configuration changes or verifying compliance procedures.

Exporting Audit Logs from GoHighLevel

The updated experience also improves your ability to extract data for reporting or offline analysis. While specific export formats may vary, the general process is:

  1. Set your desired filters to limit the dataset to the events you want.
  2. Look for the Export button or menu at the top of the Audit Logs page.
  3. Choose the available format (commonly CSV or similar tabular format).
  4. Confirm the export and download the file to your device.

Once exported, you can open the file in spreadsheet or BI tools to perform additional filtering, create charts, or merge the log with other records.

Best Practices for Using GoHighLevel Audit Logs

To get the most value from Audit Logs in GoHighLevel, consider incorporating the following practices into your operations:

  • Review logs regularly – Establish a schedule to review recent activity, especially after deploying new workflows or granting new permissions.
  • Use filters strategically – Combine filters for date, user, entity, and action to quickly drill down to relevant events.
  • Document critical changes – When you spot important configuration updates, pair the log entries with internal documentation or tickets.
  • Export before major updates – Export a snapshot of key events before and after large changes so you can track impact more easily.
  • Audit permissions – Use the logs to confirm that only appropriate users are editing sensitive assets.

Where to Learn More About GoHighLevel Audit Logs

If you need deeper technical details or want to stay updated as the new design evolves, consult the official documentation for the Audit Logs feature. The product team maintains an up-to-date resource explaining fields, scopes, and design changes here: Audit Logs – Introducing the New Design Experience.

For broader strategies on using platforms like GoHighLevel as part of your marketing and operations stack, you can also explore expert resources at Consultevo, which covers implementation, optimization, and systems design.

Summary: Why the New GoHighLevel Audit Logs Matter

The redesigned Audit Logs experience in GoHighLevel provides clearer visibility, more powerful filtering, and straightforward exporting. By routinely monitoring activity, leveraging filters to investigate issues, and exporting data for reporting, you strengthen security, improve accountability, and gain confidence in the integrity of your account configuration.

Use this guide as a practical reference whenever you need to trace changes, review user actions, or prepare documentation based on your GoHighLevel activity history.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

Scale GoHighLevel

“`