How to Use GoHighLevel Basecamp Actions and Triggers in Workflows

If you manage projects in tools like ClickUp and want tighter task automation, connecting Basecamp with GoHighLevel workflows is a powerful option. This guide shows you exactly how to set up Basecamp actions, triggers, and field mappings so your CRM activities can automatically create and sync tasks inside Basecamp projects.

Following this tutorial, you will be able to configure Basecamp as an action, use it as a workflow trigger, and map custom fields correctly inside GoHighLevel for smooth two-way task automation.

Prerequisites for Using Basecamp with GoHighLevel

Before you start building workflows, make sure the integration between Basecamp and GoHighLevel is already connected in your account.

• You must have an active Basecamp account.
• You need sufficient permissions in GoHighLevel to edit workflows and integrations.
• Your Basecamp integration should already be authenticated in the Integrations area.

Once these requirements are met, you can immediately begin adding Basecamp steps to your GoHighLevel workflows.

Adding a GoHighLevel Basecamp Action to a Workflow

You can create or update Basecamp tasks directly from any workflow using a dedicated action step. The following steps explain how.

Step 1: Open Your GoHighLevel Workflow

1. Log in to your GoHighLevel account.
2. Navigate to Automation and open the Workflows section.
3. Choose an existing workflow or create a new one where you want to add the Basecamp action.

Step 2: Insert the Basecamp Action

1. Inside the workflow builder, click the + icon to add a new step.
2. In the actions list, locate and select the Basecamp action.

This action enables you to use GoHighLevel to send contact and task information directly into a Basecamp project.

Step 3: Configure Basecamp Action Settings

After adding the action, configure the following key fields:

• Title – Name of the Basecamp task that will be created or updated.
• Start Date – When the task should start.
• Due On – The due date for the task in Basecamp.
• Assignee – The Basecamp user responsible for the task.
• Additional Fields – Any other Barcamp fields that you need to populate using GoHighLevel data.

Each of these fields can be filled using static values or mapped dynamically from contact fields or custom fields stored in GoHighLevel.

Using GoHighLevel Contact and Custom Fields in Basecamp Actions

You can personalize Basecamp tasks using information already stored on contacts or opportunities. This is done through the mapping feature inside the Basecamp action.

Where to Find Fields to Map from GoHighLevel

When editing the Basecamp action in your workflow:

1. Click into any field, such as Title or Assignee.
2. Use the dynamic field picker to select data from:

• Standard contact fields (name, email, phone).
• Custom contact fields.
• Opportunity or pipeline fields, depending on your workflow trigger.

The system then passes this information from GoHighLevel to Basecamp each time the workflow step runs.

Example Field Mappings in GoHighLevel

Below are examples of how fields typically map from GoHighLevel to Basecamp:

• Contact Name → Task Title – Create a personalized task title that includes the contact name.
• Custom Date Field → Start Date – Use a specific date stored on the contact to determine when the task begins.
• Assigned User → Assignee – Map an internal user or owner field to the Basecamp assignee.

These mappings help ensure that every task created through GoHighLevel contains accurate and relevant information in Basecamp.

Creating a GoHighLevel Basecamp Trigger in a Workflow

In addition to actions, Basecamp can also act as a trigger inside a GoHighLevel workflow. This lets you start automation when something happens to a task in Basecamp.

Step 1: Add a Basecamp Trigger in GoHighLevel

1. Open the workflow where you want to react to Basecamp events.
2. Click Add New Trigger at the top of the workflow builder.
3. Select the Basecamp trigger type.

This trigger listens for specific task-related events in Basecamp and then starts or continues automation steps in GoHighLevel.

Step 2: Choose the Task Event Condition

Once the Basecamp trigger is added, you can specify the conditions under which the workflow should fire. Common task-based conditions include:

• Task created.
• Task updated.
• Task completed.
• Task assigned.

Whenever the selected event occurs in Basecamp, the linked workflow will proceed to the next steps inside GoHighLevel.

Step 3: Map Basecamp Fields Back into GoHighLevel

When using a Basecamp trigger, you can capture data from a task and bring it into GoHighLevel records. Examples include:

• Task title or description.
• Due date or completion date.
• Assigned user or project identifiers.

This information can then be written into contact fields, updated on opportunities, or used in conditional logic steps within your workflow.

Typical Use Cases for GoHighLevel and Basecamp Workflows

Below are practical examples of how teams use this integration in GoHighLevel.

Automatic Task Creation from CRM Events

Whenever a lead reaches a specific pipeline stage or fills out a form, you can trigger a Basecamp action to create a new task with all key contact details included.

• New opportunity moves to a stage like “Onboarding.”
• GoHighLevel runs a workflow with a Basecamp action step.
• A structured task appears in the selected Basecamp project.

Syncing Task Progress Back into GoHighLevel

When a Basecamp task is completed or updated, a Basecamp trigger can push that status back into your CRM:

• Task marked as done in Basecamp.
• Trigger fires inside the workflow in GoHighLevel.
• Contact fields or opportunity stages are updated automatically.

Assigning Team Members Automatically

You can map owner or team data from GoHighLevel to the Assignee field in Basecamp so that the right person always receives the task without manual assignment.

Best Practices for Configuring GoHighLevel Basecamp Steps

To keep your automation stable and easy to maintain, use the following recommendations:

• Name actions clearly – Use descriptive labels for each Basecamp step inside GoHighLevel so you know exactly what it does.
• Test with sample contacts – Run the workflow on test records to confirm that field mappings and dates are correct.
• Keep mappings simple – Only map fields that are needed to avoid confusion when troubleshooting.
• Document your workflows – Maintain notes on how Basecamp and GoHighLevel are connected for future team members.

Additional Resources for GoHighLevel Users

For deeper strategy on marketing automation, CRM setup, and workflow design around GoHighLevel, you can explore implementation resources at Consultevo.

If you want to see the original documentation and visual examples of each action and trigger described in this article, visit the official help page at Basecamp Actions & Triggers in Workflows.

By combining Basecamp with GoHighLevel workflows, you can build an integrated system where sales, marketing, and project delivery tasks stay synchronized automatically, reducing manual data entry and improving team productivity.

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