GoHighLevel Billing Dashboard Guide

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GoHighLevel Billing Dashboard Guide

The GoHighLevel account billing dashboard centralizes your subscription, invoices, and payment details in one place, similar to an organized ClickUp workspace for tasks. This step-by-step guide shows you exactly how to access, understand, and manage billing inside GoHighLevel so you always know what you are paying for and how to update your details.

How to Access the GoHighLevel Billing Dashboard

Follow these steps to open the billing area from your main account:

  1. Log in to your GoHighLevel account as an admin.

  2. In the left sidebar, click on Settings.

  3. Under Settings, select Billing to open the account billing dashboard.

Once opened, you will see tabs and tiles that display your current subscription, invoices, credits, and payment methods.

Understanding the GoHighLevel Billing Overview

The top area of the billing dashboard gives you a quick overview of your account status. From here you can see key information at a glance.

Account Subscription Summary in GoHighLevel

The subscription section shows details about your current plan:

  • Current Plan Name – The GoHighLevel plan you are currently subscribed to.
  • Next Billing Date – The scheduled date for your next renewal charge.
  • Billing Frequency – Whether your subscription is monthly or annual.
  • Subscription Status – Indicates if the subscription is active, past due, or canceled.

You will also see options to upgrade, downgrade, or modify your plan, depending on what GoHighLevel subscription type you use.

Primary Contact and Business Information

The dashboard may display your primary contact details and business information used for invoicing and tax records. Make sure this information is accurate so your invoices from GoHighLevel are compliant and correctly addressed.

Managing Your GoHighLevel Subscription

You can adjust your subscription directly from the billing dashboard. Typical actions include upgrading to a higher plan, adding add-ons, or canceling.

How to Upgrade or Change Your GoHighLevel Plan

  1. From the billing dashboard, locate the Subscription section.

  2. Click the button labeled Upgrade, Change Plan, or similar, depending on your account.

  3. Review the available GoHighLevel plans and their included features.

  4. Select the plan you want and confirm the change.

Your new subscription level will be reflected in the billing dashboard once the change processes successfully.

Canceling a GoHighLevel Subscription

If you need to cancel, you can usually start the cancellation process from the same subscription area:

  1. Open Settings > Billing in your GoHighLevel account.

  2. In the subscription tile, look for a Cancel or Manage Subscription link.

  3. Follow the prompts to confirm cancellation and review any final billing details.

Be sure to read any notes regarding remaining time on your current billing cycle and when access will end.

Viewing Invoices in the GoHighLevel Dashboard

The invoices section lists all of your past and current charges from GoHighLevel. This is essential for accounting, reimbursements, and tax reporting.

How to See Your GoHighLevel Invoice History

  1. Go to Settings > Billing.

  2. Scroll down to the Invoices or Billing History section.

  3. Review the list of invoices, typically including:

    • Invoice date
    • Invoice number
    • Amount charged
    • Status (paid, unpaid, or failed)

You can usually click each invoice entry to open a detailed view or download a PDF copy for your records.

Downloading and Printing GoHighLevel Invoices

For bookkeeping, you may want physical or digital copies of specific invoices:

  1. Find the invoice you need in the invoice list.

  2. Click on the invoice link or the download icon if available.

  3. Save the PDF file or use your browser’s print option to create a hard copy.

Keep these documents stored with your other financial records, especially for tax seasons or audits.

Managing Payment Methods in GoHighLevel

Your payment method section controls how your account is charged. Keeping this updated helps avoid failed payments or account interruptions.

How to Add or Update a GoHighLevel Payment Method

  1. Open the Billing dashboard in GoHighLevel.

  2. Locate the Payment Method or Card on File section.

  3. Click Add Payment Method or Edit.

  4. Enter your new card or payment details, including card number, expiry date, and security code.

  5. Save your changes to update the card on file.

Your next GoHighLevel renewal and any add-on purchases will be charged to this updated method.

Handling Failed or Declined Payments

If a payment fails, you will typically see a notice in the billing dashboard and may receive an email. To resolve this:

  • Confirm your card has available funds and is not expired.
  • Update the card details if they have changed.
  • Retry the payment if a retry option is provided.
  • Contact your bank for more information if the decline persists.

Quickly resolving failed payments helps you keep all GoHighLevel features active for your sub-accounts and clients.

Credits, Charges, and Add-ons in GoHighLevel

In addition to your main subscription, you may see credits or extra charges, depending on how you use the platform.

Understanding Credits on Your GoHighLevel Account

Credits may appear for reasons such as:

  • Refund adjustments
  • Promotional discounts
  • Prorated changes when you switch plans mid-cycle

The billing dashboard will show the amount and description of any credit applied to your GoHighLevel invoices.

Reviewing Add-on Charges

If your account uses additional services or add-ons, those fees will show in the invoices and billing summary. Always review your invoice lines to understand:

  • Core subscription cost
  • Add-on products or services
  • Applicable taxes or fees

Regular review helps ensure your GoHighLevel spending matches your expectations and client billing structure.

Support and Additional GoHighLevel Billing Resources

If you need deeper clarification or run into an issue with billing, you can consult official documentation and support.

  • Review the original GoHighLevel billing article here: Account Billing Dashboard Documentation.

  • Contact GoHighLevel support via your account if specific invoices or charges look incorrect.

  • Work with an implementation partner such as Consultevo for broader strategy, systems setup, and billing best practices.

With a clear understanding of the billing dashboard, you can manage your GoHighLevel subscription confidently, keep payment details accurate, and maintain clean financial records for your business.

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