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BNPL Setup in GoHighLevel

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BNPL Setup in GoHighLevel

ClickUp users who are moving to GoHighLevel, as well as existing GoHighLevel agencies, can quickly enable Buy Now, Pay Later (BNPL) options on order forms and payment links to boost conversions and offer flexible payment plans.

This guide explains, step by step, how to configure BNPL in your GoHighLevel account, what each setting means, and how to troubleshoot common issues when offering installment payments to your customers.

What BNPL Does Inside GoHighLevel

In GoHighLevel, BNPL lets your customers split a purchase into multiple installments while allowing you to receive the total amount up front from the provider. The feature is available on:

  • Order forms created in the funnel and website builder
  • Payment links generated from products
  • Payment pages where you want to offer installment options

BNPL options appear directly on the checkout when the feature is enabled for the selected product and the customer meets the provider’s eligibility criteria.

Prerequisites to Use BNPL in GoHighLevel

Before you enable BNPL on your GoHighLevel assets, make sure you have the following in place:

  • An active GoHighLevel account with admin access
  • Payments integration connected and verified (for example, Stripe)
  • At least one product created that can be sold via order form or payment link
  • Compliance with the BNPL provider’s regional and eligibility rules

Once these prerequisites are met, you can start turning on BNPL for your offers.

How to Enable BNPL on GoHighLevel Order Forms

Use the steps below to activate BNPL on an existing or new order form inside GoHighLevel.

Step 1: Open the GoHighLevel Funnel or Website

  1. Log in to your GoHighLevel account.
  2. Go to Sites, then choose Funnels or Websites depending on where your order form lives.
  3. Select the funnel or page that contains (or will contain) your order form element.

Step 2: Edit the Order Form Element in GoHighLevel

  1. Click Edit on the specific page that has the order form.
  2. Inside the builder, select the Order Form element.
  3. In the settings panel, make sure a product is attached to the order form.

BNPL can only be offered on products that are properly configured in the payments section of GoHighLevel.

Step 3: Turn On BNPL in Product Settings

  1. Open Payments from your GoHighLevel main navigation.
  2. Go to Products and click the product linked to your order form.
  3. Locate the BNPL or Installments / Buy Now, Pay Later setting.
  4. Toggle BNPL to On.
  5. Configure the available installment plan(s), if applicable (for example, 4 payments over 6 weeks).
  6. Save your changes.

Once enabled, the order form will show the BNPL option at checkout when the provider confirms the customer is eligible.

How to Use BNPL in GoHighLevel Payment Links

You can also offer BNPL when you share direct payment links generated from GoHighLevel products.

Step 1: Create or Select a Product in GoHighLevel

  1. From the GoHighLevel dashboard, go to Payments > Products.
  2. Create a new product or choose an existing one that you want to sell via a payment link.
  3. Confirm that the price, currency, and billing details are correctly configured.

Step 2: Enable BNPL for the Product

  1. Within the same product settings, find the BNPL or installment configuration.
  2. Toggle it to On.
  3. Define the terms supported by the integration (for example, the number of installments and schedule, if offered by your provider).
  4. Save the product.

Step 3: Generate the GoHighLevel Payment Link

  1. Still inside the product, click the option to generate a Payment Link.
  2. Copy the generated URL.
  3. Share the link with customers via email, SMS, chat, or embed it on your site.

When a customer opens the payment link, they will see BNPL as a payment method if they qualify under the connected provider’s rules.

Customer Experience with BNPL in GoHighLevel

When BNPL is enabled on your GoHighLevel order forms or payment links, the customer flow typically looks like this:

  1. The customer reaches your checkout page or payment link.
  2. They see a BNPL option alongside other payment methods (such as card payments).
  3. They choose the BNPL provider and are shown the installment breakdown and schedule.
  4. The provider performs a quick eligibility check.
  5. If approved, the purchase is confirmed and the customer is charged according to the BNPL schedule.

You still receive funds through your regular payments integration according to the provider’s arrangement, while the customer pays over time.

Best Practices for GoHighLevel BNPL Setup

To get better results from BNPL in your GoHighLevel system, follow these tips:

  • Clearly disclose terms: Add short explanations near the order form describing that the customer is entering a BNPL agreement.
  • Match prices to plans: BNPL works best for mid to high-ticket offers; test which products convert best when installments are offered.
  • Check regional availability: BNPL may only be offered to customers in certain countries or states.
  • Monitor declines: If many customers are being declined, review provider rules or consider adjusting your primary price.

Troubleshooting BNPL Issues in GoHighLevel

If BNPL does not appear on your GoHighLevel checkout or customers report errors, review the following:

BNPL Option Not Showing

  • Confirm BNPL is toggled on in the product settings.
  • Check that the product attached to the order form or payment link is the same one with BNPL enabled.
  • Verify that your payments integration and BNPL provider are active and not in test or restricted mode.
  • Confirm the customer is located in a supported region and meets eligibility requirements.

BNPL Errors at Checkout

  • Ask the customer to try a different browser or device.
  • Confirm there are no connection issues between your GoHighLevel account and the payments provider.
  • Review any error messages inside the provider’s dashboard to understand why approvals failed.

If problems persist, contact GoHighLevel support with screenshots of the issue and details about the product, order form, and payment integration you are using.

Compliance and Limitations for GoHighLevel BNPL

BNPL providers often impose their own rules and limits. Within GoHighLevel you should also keep in mind:

  • BNPL may be disabled for some high-risk industries or product categories.
  • There may be minimum or maximum transaction amounts required to use BNPL.
  • Refunds and disputes are still managed through your connected payments provider.

Always review the official BNPL terms and ensure your policies, including refunds and cancellations, are clearly communicated on your GoHighLevel pages.

Next Steps and Helpful Resources

For advanced funnel strategy, implementation help, or custom automation around BNPL and other payment flows in GoHighLevel, you can work with specialists at Consultevo.

To see the original platform documentation and any recent updates to the BNPL feature, review the official GoHighLevel help article here: How to use BNPL in order forms and payment links.

By correctly configuring BNPL on your GoHighLevel order forms and payment links, you can improve checkout flexibility, increase conversions, and give customers more control over how they pay for your products and services.

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