GoHighLevel Branded Mobile App Guide

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GoHighLevel Branded Mobile App Setup Guide

If you are moving from ClickUp task notes or spreadsheets into a more polished white-label client experience, configuring your GoHighLevel branded mobile app is a critical step. This guide explains how to set up your branding so your agency name, logo, and colors appear consistently inside the client portal mobile app.

The process happens inside the Agency view of your GoHighLevel account and lets you control everything from the app icon and splash screen to the title your clients see in the app stores. Follow the steps below to configure your white-label mobile experience correctly and avoid common publishing issues.

Before You Start: Requirements for GoHighLevel Branding

Before you configure the branding options in GoHighLevel, make sure you meet these basic requirements so your mobile app can be approved by Apple and Google:

  • An active Agency account with the SaaS or white-label mobile app add-on enabled.
  • Access to the Agency (top-level) view, not just a sub-account.
  • Brand assets ready in the recommended image sizes and formats.
  • Accurate business name, contact details, and support information.

Having these assets prepared will make your GoHighLevel setup smooth and reduce back-and-forth with app store reviewers.

Accessing the GoHighLevel Client Portal Mobile App Settings

All branding options for the client portal branded mobile app are managed in the Agency-level settings of GoHighLevel. To get there:

  1. Log in to your agency account.
  2. Switch to the Agency view if you are inside a sub-account.
  3. Navigate to the section labeled Client Portal or Branded Mobile App.
  4. Open the branding configuration panel for your white-label app.

From this area you will configure icons, colors, screenshots, and listing information used by the GoHighLevel powered mobile app in both major app stores.

Core Branding Elements Inside GoHighLevel

The branded mobile app uses several visual and textual elements to present your agency identity. Within GoHighLevel you will typically see fields and upload options for:

  • App Name / Title – The name displayed on the device home screen and in the app stores.
  • App Icon – The square icon that appears on iOS and Android.
  • Splash Screen / Launch Screen – The image or color shown while the app is loading.
  • Primary Brand Color – Used for buttons, headers, and key interface elements.
  • Logo – The main logo shown on login and dashboard screens.

Each of these items is controlled from the same GoHighLevel settings area so you can keep a consistent look across the entire mobile client portal.

Recommended Image Sizes for GoHighLevel Mobile Branding

For best results and faster approval, upload images that match or exceed the recommended resolutions referenced in the GoHighLevel documentation:

  • App Icon: Square image (e.g., 1024 x 1024 px, PNG, no rounded corners).
  • Splash Screen: Portrait image with safe margins (for modern phone resolutions).
  • Logo: Transparent PNG with enough padding so it is not cropped on small screens.

Check the latest sizing notes in the official guide at the GoHighLevel help center before finalizing assets.

Step-by-Step: Configuring Your GoHighLevel Branded Mobile App

Use the following sequence to configure your GoHighLevel client portal mobile app branding from start to finish.

Step 1: Set the App Name and Basic Details

  1. In the branding screen, locate the App Name or Application Title field.
  2. Enter the name you want customers to see on their phones and in the store listing.
  3. Fill in any subtitle, short description, or tagline fields if available.
  4. Provide your agency or business name exactly as registered.

The name you provide in GoHighLevel should match your legal documents and marketing materials to reduce the chance of rejection from Apple and Google.

Step 2: Upload Your GoHighLevel App Icon

  1. Prepare a square, high-resolution PNG icon with your brand mark or symbol.
  2. In the mobile branding settings, click the Upload Icon button.
  3. Select your prepared file and wait for the upload to complete.
  4. Confirm the preview looks sharp at smaller sizes.

A clear, simple icon improves recognition and makes your GoHighLevel driven app look professional across devices.

Step 3: Configure Splash Screen and Background Colors

  1. Create a splash screen image that matches your primary brand color and logo.
  2. Upload the splash or launch screen in the designated GoHighLevel field.
  3. Set your Primary Color and any Accent Colors using HEX codes.
  4. Review the preview to ensure text and icons remain readable.

Consistent color use inside GoHighLevel ensures your mobile client portal feels like a natural extension of your website and other assets.

Step 4: Add Store Listing Text and Screenshots

Depending on your plan and region, GoHighLevel may allow you to submit or edit the app store listing details used for your white-label version:

  1. Locate fields for App Store Description and Short Description.
  2. Write a clear, benefits-focused summary of what your client portal offers.
  3. Upload screenshots that show real in-app views (dashboard, conversations, appointments, etc.).
  4. Confirm that any references to GoHighLevel are removed if your plan requires fully white-labeled content.

Accurate descriptions and clean screenshots help your app pass review and make it easier for clients to identify the correct download.

Step 5: Provide Business and Support Information

App stores typically require clear contact and support details. Inside GoHighLevel you will usually see dedicated fields for:

  • Support Email
  • Support URL
  • Privacy Policy URL
  • Terms of Service URL

Enter URLs that point to live pages on your website. If you need help creating compliant legal pages or structuring your SaaS offers around the GoHighLevel platform, you can reference external resources like Consultevo for strategy and implementation guidance.

Reviewing and Submitting Your GoHighLevel Branded App

After configuring all branding fields in GoHighLevel, review your information carefully before submission.

Pre-Submission Checklist

  • App name is spelled correctly and matches your branding.
  • Icons and splash screens are high resolution and not pixelated.
  • Colors match your existing website and marketing materials.
  • Descriptions clearly explain what the client portal does.
  • Support, privacy, and terms URLs are live and accessible.

When everything looks correct, follow the on-screen instructions in GoHighLevel to submit or trigger the publishing process for iOS and Android. Apple and Google will review your app using the details you provided.

Maintaining and Updating Your GoHighLevel Mobile Branding

Your GoHighLevel branded mobile app is not a set-and-forget asset. You may need to adjust branding when you refresh your logo, update your services, or change your legal information.

To update branding in the future:

  1. Return to the Agency-level client portal or mobile app branding settings.
  2. Replace icons, splash screens, colors, or text as needed.
  3. Save changes and follow any prompts related to resubmission or app updates.
  4. Communicate with your clients when a major visual change is released so they recognize your app after the update.

By periodically reviewing these settings, you ensure your GoHighLevel powered mobile experience stays aligned with your current brand identity and continues to deliver a professional client portal for your agency.

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