How to Set Up Your Business Physical Address in GoHighLevel
When you move from tools like ClickUp into a full CRM, configuring your business profile correctly becomes essential. In GoHighLevel, the business physical address powers core features such as email footers, invoices, and branded communications, so it must be set up accurately from the start.
This step-by-step guide explains exactly how to configure, edit, and verify your business physical address inside your GoHighLevel agency account.
Why Your GoHighLevel Business Address Matters
The physical address you add in your account is used as the official location for your agency or business. This information feeds into:
- Standard email footers and compliance notices
- Invoices, receipts, and billing communications
- Profile details visible to sub-accounts or clients
- Internal reference for your team when managing locations
Because of this, you should make sure the address is correct, complete, and kept up to date whenever your business moves.
Accessing Business Profile Settings in GoHighLevel
To manage your physical address, you first need to open the Business Profile section inside your agency-level settings. Follow these steps:
- Log in to your GoHighLevel agency account.
- From the left-hand navigation, click on the main Settings area (usually found at the bottom of the sidebar).
- In the settings menu, locate and select Business Profile.
The Business Profile page is where you can manage your agency name, branding details, and the primary business physical address used throughout your GoHighLevel account.
How to Add or Edit Your GoHighLevel Business Physical Address
Once you are on the Business Profile screen, you can configure your address details. Use the following process to add or update the information:
- Locate the business address section
On the Business Profile page, find the section labeled for your business or agency address. This is usually grouped with basic company information such as name, email, and phone.
- Enter your street address
Type the full street address exactly as it should appear on official documents. Include suite, unit, or office numbers if applicable.
- Fill in city and state or region
Provide the city and the appropriate state, province, or region details so your address can be recognized correctly by postal and location systems.
- Add postal or ZIP code
Insert your correct ZIP or postal code. This ensures precise mailing and helps tools that validate addresses.
- Select the country
Choose the correct country from the list. Make sure it matches your legal business registration.
- Review for accuracy
Double-check spelling, numbers, and formatting. This address may be visible in client-facing communications sent from your GoHighLevel account.
- Save your changes
Click the Save or Update button (depending on the interface version) to store the new physical address in your profile.
Best Practices for GoHighLevel Business Address Formatting
To avoid inconsistencies or deliverability issues, follow these simple formatting guidelines:
- Use your legally registered business name and address.
- Keep abbreviations consistent (e.g., “St” vs “Street”).
- Include suite or office numbers on the second address line if available.
- Ensure the country aligns with your billing and compliance requirements.
- Update the address immediately if your office location changes.
Consistent formatting helps your GoHighLevel account maintain a professional and unified brand presence across all outgoing communications.
Where Your GoHighLevel Business Address Is Used
After you set your physical address, GoHighLevel may use it in multiple parts of the platform, including:
- Default email templates and footers
- Client-facing billing documents
- System notifications that require a physical sender address
- Agency-level records and internal reporting
If you manage sub-accounts or separate locations, always confirm which account or level you are editing before changing the address, so the correct brand information is displayed.
Troubleshooting Address Issues in GoHighLevel
If something does not look right after updating your address, use these checks:
- Change not reflecting: Confirm that you clicked Save on the Business Profile page and refresh the browser.
- Wrong address in emails: Review each email template or footer to make sure it is pulling the information from the correct profile or location.
- Typos or formatting errors: Reopen the Business Profile settings and correct any spelling or number issues, then save again.
For persistent problems, review the official GoHighLevel help documentation for the Business Profile and address settings at this support article.
Managing Multiple Locations in GoHighLevel
Many agencies and businesses operate more than one office or serve several brands. When using GoHighLevel with multiple locations:
- Define a clear primary physical address for the main agency.
- Use distinct addresses for each location-level account if applicable.
- Verify which location you are currently managing before making profile changes.
- Periodically audit all addresses for accuracy, especially after expansions or relocations.
This keeps each brand or client instance of your GoHighLevel setup accurate and compliant.
Maintaining Accurate GoHighLevel Profile Data
Your business address is part of a broader collection of agency profile details. For a clean configuration:
- Review your Business Profile at least quarterly.
- Confirm contact email, phone, and website URLs alongside your address.
- Align address data with your legal documents and invoices.
- Ensure staff who update GoHighLevel settings follow an internal checklist.
A simple routine like this prevents outdated address information from appearing in emails or documents over time.
When to Update Your GoHighLevel Business Address
You should revisit the Business Profile settings and adjust the physical address whenever:
- Your office moves to a new location.
- You change from a home office to a commercial space.
- Your legal entity details are updated.
- You rebrand and standardize address formatting across locations.
Handling these updates promptly keeps your GoHighLevel environment aligned with real-world business changes.
Additional Resources Beyond GoHighLevel
If you need strategic help implementing CRM processes or managing migrations while keeping your settings accurate, you can explore consulting resources such as Consultevo for broader technical and operational guidance.
For interface-specific details, field labels, or any recent changes to the Business Profile and physical address options, always refer back to the official GoHighLevel documentation at this page, as it will contain the latest platform updates.
By following the steps in this guide and periodically reviewing your settings, you ensure that your business physical address in GoHighLevel remains accurate, professional, and fully aligned with your brand and compliance needs.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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