GoHighLevel Business Profile Guide

If you work with tools like ClickUp to manage your agency operations, you also need precise control over your GoHighLevel business profile settings. This guide walks you through how to configure your business profile and how to safely enable or disable deprecated features so that your account stays clean, organized, and aligned with new platform standards.

The instructions below are based on the official GoHighLevel support documentation and are written to help both agency owners and team members manage settings confidently.

Understanding GoHighLevel Business Profile Settings

Your business profile in GoHighLevel controls global information and legacy options that affect how your locations and users experience the platform. From here you can:

• Set essential business information for your agency.
• Review and manage deprecated or legacy features.
• Standardize settings across sub-accounts or locations.

Managing deprecated features correctly ensures you are using the latest tools and avoiding conflicts with older functions that GoHighLevel may retire over time.

How to Access GoHighLevel Business Profile

Follow these steps to open your business profile settings inside GoHighLevel:

1. Log in to your GoHighLevel agency account with an admin or owner profile.

2. From the main left-side navigation, go to the agency-level view (not an individual sub-account).

3. Locate the settings or profile area where global business configuration is stored. This is typically labeled as your business or agency profile.

4. Click the profile section to open the detailed business profile page.

Once you are on the business profile screen, you will be able to see standard information as well as any legacy or deprecated options that can be managed.

GoHighLevel Deprecated Features Overview

Deprecated features are older options that GoHighLevel keeps temporarily for backward compatibility. They may be replaced by newer tools or workflows, and eventually removed from the platform.

In the business profile area, GoHighLevel may show toggles or settings related to these legacy functions. Typically, you will see options such as:

• Legacy versions of certain tools or modules.
• Older settings that existed before new features were launched.
• Transition switches that let you move from old behavior to new behavior.

The goal is to give you a controlled way to switch off deprecated functionality without breaking your existing workflows.

When to Disable Deprecated GoHighLevel Features

Before you disable any deprecated feature in GoHighLevel, consider the impact on your current account usage. Removing legacy behavior can affect:

• Existing automations or workflows relying on old logic.
• Team processes that still use older screens or modules.
• Clients who are familiar with previous interfaces.

Use these best practices when deciding whether to disable a deprecated feature:

1. Review active workflows – Check if the feature is referenced by automations, campaigns, or pipelines.

2. Communicate with your team – Make sure users know that a legacy option is being retired.

3. Test in a single location – If possible, test the change in one sub-account before applying it across your entire GoHighLevel agency.

4. Confirm replacement tools – Identify the new GoHighLevel feature that replaces the deprecated one and ensure your team is trained on it.

Step-by-Step: Enable or Disable Deprecated GoHighLevel Features

Use this process to safely enable or disable deprecated features from the business profile settings:

1. Navigate to the GoHighLevel Business Profile

1. Sign in to your GoHighLevel agency dashboard.

2. Switch to the agency-level view if you are currently inside a specific sub-account.

3. Open the business or agency profile section from the left or top navigation bar.

2. Locate the Deprecated Features Section

1. Inside the profile page, scroll until you find the portion dedicated to deprecated or legacy options.

2. Review each item to understand what it controls and whether there is a recommended replacement feature inside GoHighLevel.

3. Evaluate Each Deprecated Option

For every deprecated setting you see, follow this checklist:

• Identify if any current funnels, campaigns, or automations depend on it.
• Check documentation or notes that explain what replaces the deprecated function.
• Discuss with your technical or marketing team if the change may affect ongoing client work.

4. Enable or Disable the Deprecated Feature

1. Use the toggle or switch next to the deprecated feature to change its status.

2. If you are disabling, make sure that all key workflows have already been migrated to the new GoHighLevel tools.

3. Save your changes on the business profile page to ensure the new configuration is applied.

5. Test the Account After Changes

Once you update deprecated feature settings:

• Run through critical funnels, forms, and automations that might be impacted.
• Ask team members to verify that day-to-day tasks still run correctly.
• Monitor error logs or support tickets in the hours and days following the change.

This testing step helps you catch any side effects early and adjust quickly if needed.

Best Practices for GoHighLevel Agencies

Agencies managing multiple client locations should approach deprecated feature management in GoHighLevel with a clear plan:

• Standardize settings – Decide on a default configuration for all locations and document it in your internal SOPs.
• Phase transitions – Move groups of accounts to new features in phases instead of changing everything at once.
• Maintain a changelog – Track when you enable or disable deprecated settings across different GoHighLevel sub-accounts.
• Stay updated – Regularly review the official documentation so you know which features are being deprecated or replaced.

Where to Learn More About GoHighLevel Settings

To dive deeper into the original documentation behind these instructions, refer to the official article on deprecated features in the business profile here: GoHighLevel Business Profile Settings: Enable / Disable Depreciated Features.

If you are building a broader systems strategy that combines GoHighLevel with other tools or need expert implementation help, you can also review consulting and optimization services at Consultevo.

Summary

The business profile section in GoHighLevel is the central place to manage legacy and deprecated features at the agency level. By carefully reviewing each deprecated option, communicating with your team, and testing changes before rolling them out broadly, you can keep your account modern while minimizing disruption. Use the steps in this guide whenever you need to enable or disable deprecated features and keep your GoHighLevel workspace aligned with the latest platform updates.

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