How to Use Chats in GoHighLevel to Start Collaborator Conversations

If you use ClickUp or other project tools alongside GoHighLevel, you can keep work aligned by using in-app chats to talk with collaborators in real time. This guide shows you how to open, send, and manage Chats so your team can coordinate work quickly without leaving the GoHighLevel interface.

The Chats feature sits inside the GoKollab collaboration panel, letting you start conversations, tag people, and stay on top of updates while you manage tasks, notes, and other project records.

What Are Chats in GoHighLevel?

Chats in GoHighLevel are lightweight, focused discussions attached to specific collaboration items. Instead of sending email or switching tools, you can chat directly in the GoKollab sidebar and keep context in one place.

With Chats you can:

• Start conversation threads linked to your collaboration work.
• Send quick updates or questions to collaborators.
• See an organized list of all chat threads in one panel.
• Keep project context and discussions together inside GoHighLevel.

This makes it easier for teams and clients to stay aligned while working inside the same environment.

How to Access Chats in GoHighLevel

The Chats experience lives inside the GoKollab panel. Once you open a collaboration item, you can access chats from the right-hand side of the screen.

1. Open your GoKollab collaboration workspace inside GoHighLevel.
2. Select the specific item or area where you want to collaborate.
3. Locate the GoKollab panel on the side of the screen.
4. Find the Chats section in the list of collaboration tools.

From here, you can open existing conversations or create a new one dedicated to that piece of work.

How to Start a New Chat in GoHighLevel

Creating a chat is simple and lets you quickly begin a focused conversation with your collaborators.

1. Open the GoKollab panel inside your GoHighLevel workspace.
2. Click on the Chats option to open the conversations list.
3. Select the button or link to start a new chat.
4. Give the chat a clear name that describes its purpose.
5. Add any initial collaborators or followers if available.
6. Type your first message and send it to start the discussion.

Using clear titles and focused topics keeps your GoHighLevel chat list organized and easy to navigate.

How to Send and Manage Messages in GoHighLevel Chats

Once you have created a chat, you can manage the entire conversation from the same panel.

Sending Messages in GoHighLevel Chats

1. Open the GoKollab panel and go to Chats.
2. Select the chat thread you want to use.
3. Type your message in the input field at the bottom.
4. Use clear, concise language so collaborators understand quickly.
5. Click Send to post the message to the thread.

Messages appear instantly in the chat window so everyone in the thread can read and respond in real time.

Keeping Conversations Organized in GoHighLevel

To keep collaboration efficient, manage your chat threads carefully.

• Use one chat per main topic or task.
• Rename chats when the focus changes.
• Archive or close chats that are no longer active (if supported).
• Direct collaborators to the right chat instead of starting duplicates.

Good organization helps your GoHighLevel workspace remain simple and easy to navigate, especially as the number of chats grows.

Best Practices for Using GoHighLevel Chats with Collaborators

To get the most from chats inside your GoHighLevel environment, follow these best practices.

Set Clear Chat Purposes in GoHighLevel

• Give each chat a descriptive name tied to a task, deal, or project.
• Explain the goal of the chat in the first message.
• Invite only the collaborators who need to be involved.

Use Short, Actionable Messages

• Write short paragraphs for better readability.
• Use bullet points when sharing multiple updates.
• Highlight next steps so collaborators know what to do.

Combine GoHighLevel Chats with Other Collaboration Tools

Chats are one part of the GoKollab experience in GoHighLevel. Combine them with other collaboration tools for better results:

• Use chats for quick decisions and clarifications.
• Use tasks or checklist items to track action items.
• Keep documents or key notes stored in related areas while referencing them in chat.

Troubleshooting GoHighLevel Chats

If you have trouble viewing or using chats inside GoHighLevel, there are a few basic checks you can make.

1. Ensure you have access to the relevant GoKollab workspace.
2. Confirm that chats are enabled for your account or user role.
3. Reload your browser tab to refresh the GoKollab panel.
4. Check your internet connection if messages do not load.

If issues continue, you can refer to the official documentation for more technical details and any recent updates.

For complete reference, visit the original help article here: Introducing Chats: Start Conversations on GoKollab.

Next Steps to Improve Your GoHighLevel Workflow

Once you are comfortable starting and managing chats, expand your workflow by exploring more GoKollab and GoHighLevel features such as task tracking, internal notes, and structured collaboration areas.

If you want expert help implementing automation and collaboration processes around GoHighLevel, you can learn more at Consultevo, which focuses on optimizing business systems and workflows.

By using Chats effectively inside GoHighLevel, your team can reduce context switching, keep discussions tied to real work, and maintain a clear record of decisions made during collaboration.

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