Internationalization in GoHighLevel Client Portal

ClickUp teams and agencies using GoHighLevel often need to support multiple languages for the client portal and white‑label child apps. This step‑by‑step guide explains how to configure internationalization, manage locales, and customize translations so that your customers experience the interface in their preferred language.

The instructions below are based on the official GoHighLevel documentation and focus on practical configuration steps for agencies and account admins.

What Internationalization Does in GoHighLevel

Internationalization in GoHighLevel lets you change the language of the client portal and any branded child apps without altering the core functionality. Instead of hard‑coding labels, the system uses translation keys that can be mapped to different languages.

Once configured, your portal or child apps can:

• Display navigation, buttons, and labels in multiple languages.
• Offer language selection to end users (when available in your setup).
• Stay consistent with your agency branding and tone across regions.

This is particularly useful if you serve clients in multiple countries or want to localize your GoHighLevel white‑label solution.

Accessing Internationalization Settings in GoHighLevel

To begin working with the translation system, you need to navigate to the correct settings area in your GoHighLevel account.

Step 1: Log in to Your GoHighLevel Agency Account

1. Open your agency login URL and sign in with your credentials.
2. Ensure you are in the agency view, not just a single sub‑account, because internationalization for the client portal and child apps is usually managed at this higher level.

Step 2: Open the Client Portal or Child App Settings

1. From the main navigation, locate the section where you manage your client portal or white‑label child apps. The exact label can vary as features evolve, but it is typically under Settings or Agency Settings.
2. Select the specific portal or child app you want to configure for internationalization.

At this point, you should see options related to language or translations, which are the core of the GoHighLevel internationalization system.

Managing Locales in GoHighLevel

A locale represents a language and optionally a region (for example, en for English or en-US for US English). GoHighLevel uses locales to determine which set of translations to display in the client portal or child apps.

Step 3: Add or Enable Locales

1. Navigate to the Internationalization or Locales section for your portal or child app.
2. Review the list of available locales. Common examples include:
   • en – English
   • es – Spanish
   • fr – French
   • de – German
3. Select the locales you want to enable for your GoHighLevel client portal.
4. Save your changes to update the available languages.

Depending on your setup, you may be able to define a default locale, which determines the initial language your users see when they open the portal.

Step 4: Set the Default Locale

1. Within the same internationalization panel, locate the option to choose a Default Locale.
2. Pick the most widely used language for your customers (for example, en for English).
3. Save your configuration so new sessions default to this language.

The default locale ensures that visitors who do not manually change language settings still receive a consistent experience.

Customizing Translation Keys in GoHighLevel

GoHighLevel uses translation keys for all text that can be localized. Each key represents a specific label or piece of interface copy. Internationalization involves mapping each key to translated text for every enabled locale.

Step 5: View Available Translation Keys

1. In the internationalization area for your client portal or child app, open the section labeled Translations or similar.
2. You will see a list or table of keys, such as:
   • login.button.submit
   • sidebar.menu.dashboard
   • header.title.clients
3. Use any built‑in search or filter tools to quickly locate keys you need to update.

These keys control much of the visible text in your GoHighLevel interface, so review them carefully.

Step 6: Edit Translations for Each Locale

1. Select a key you want to translate.
2. For each enabled locale, enter the appropriate translated string. For example:
   • Locale en, key login.button.submit: Log In
   • Locale es, key login.button.submit: Iniciar sesión
3. Repeat this process for all critical keys, focusing first on high‑visibility areas like login screens, navigation, and dashboard headings.
4. Save your changes when finished.

Always verify that your translations are accurate and consistent with your brand voice, especially if you use GoHighLevel across many regions.

Testing Internationalization in Your GoHighLevel Portal

After configuring locales and translations, you should test how the client portal and child apps behave for different languages.

Step 7: Switch Locales and Preview

1. Open your client portal or the child app as an end user would.
2. Change the language or locale using any available selector in the interface, or adjust the test user settings if language is set at the account level.
3. Confirm that key areas display the translated labels you configured:

• Login and authentication screens
• Top and side navigation menus
• Dashboard headings and key call‑to‑action buttons

If any text remains untranslated or appears incorrect, return to the GoHighLevel translation keys and adjust the entries for the affected locale.

Best Practices for GoHighLevel Internationalization

Follow these recommendations to keep your multilingual setup maintainable and effective.

• Prioritize core journeys: Translate login, navigation, and the most used pages before less critical sections.
• Maintain consistency: Use the same terminology across all GoHighLevel locales so users are not confused by different wording.
• Document your keys: Keep an internal list of important translation keys, especially if several team members manage updates.
• Review periodically: Whenever GoHighLevel introduces new portal features, check for new keys that may need translation.

More Resources for GoHighLevel Internationalization

For full technical details and the latest updates on internationalization for the client portal and child apps, review the official documentation:

Official GoHighLevel Internationalization Guide

If you need broader strategy help with configuration, automation, or multilingual customer journeys built on GoHighLevel, you can also consult specialist agencies like Consultevo for additional implementation support.

By carefully managing locales, translation keys, and ongoing reviews, you can deliver a streamlined, multilingual client experience inside your GoHighLevel portals and child apps without compromising on usability or brand consistency.

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