How to Give Community Groups Access in GoHighLevel

When you move from ClickUp task notes or external spreadsheets into a unified CRM, managing community access becomes much easier. In GoHighLevel, you can quickly grant Community Groups access to individual contacts, bulk update many records at once, and even automate membership using workflows. This guide walks you step by step through each method so your contacts always see the right communities.

The instructions below are based on the official GoHighLevel support documentation and focus on practical, repeatable steps for your team.

Overview of Community Groups in GoHighLevel

Community Groups in GoHighLevel let you control who can access a specific community. Each group acts like a permission layer you can attach to contacts so they are allowed into one or more communities.

Key points to remember:

• Each contact can have multiple Community Groups assigned.
• Groups control access to one or more communities.
• You can assign groups manually, in bulk, or with workflows.

Below are the main ways to manage Community Groups access for contacts in GoHighLevel.

Method 1: Add Community Groups via a Single Contact in GoHighLevel

Use this method when you want to edit one contact at a time and precisely control their Community Groups access.

Step-by-step: Assign Groups from the Contacts Page

1. Open the Contacts page
   In your GoHighLevel account, navigate to the Contacts section from the left-hand menu.

2. Search and select the contact
   Use the search bar or filters to find the specific contact you want to update. Click the contact’s name to open the detail view.

3. Go to the Groups Access section
   Inside the contact profile, locate the section labeled Groups Access. This is where you assign Community Groups to that contact.

4. Add or remove Community Groups
   Use the dropdown or selection field to:

   • Add one or more Community Groups to the contact.
   • Remove any group the contact should no longer belong to.

5. Save your changes
   Confirm and save. The contact will now have updated access to any communities that are connected to those groups in GoHighLevel.

This approach is ideal when you need precise control over a small number of contacts.

Method 2: Bulk Add Community Groups to Multiple Contacts in GoHighLevel

When you have many contacts that should receive the same Community Groups access, use the bulk actions feature to save time.

Step-by-step: Bulk Assign Community Groups

1. Go to the Contacts list
   From your GoHighLevel dashboard, open Contacts.

2. Select multiple contacts
   Use the checkboxes next to each contact. You can:

   • Manually select individual contacts, or
   • Select all contacts returned by your current search or filter.

3. Open Bulk Actions
   With your contacts selected, click the Bulk Actions button at the top of the list.

4. Choose Manage Community Groups
   In the Bulk Actions options, select the item related to Community Groups or Groups Access (name may vary slightly but follows this pattern in GoHighLevel).

5. Add or remove groups for all selected contacts
   From the popup or side panel, choose which Community Groups you want to:

   • Add to every selected contact, and/or
   • Remove from every selected contact.

6. Apply the bulk changes
   Confirm your selection. GoHighLevel will update all chosen contacts with the new Community Groups access.

This method is perfect for onboarding new cohorts, adjusting access after a launch, or cleaning up old groups.

Method 3: Use Contact Filters to Manage Community Groups in GoHighLevel

Contact Filters help you find exactly who is in (or not in) specific Community Groups. Once filtered, you can use those results for quick reviews or additional bulk actions.

How to Filter Contacts by Community Groups

1. Open the Contacts page
   In GoHighLevel, go to Contacts.

2. Open Filters
   Click the Filters button near the top of the contacts list.

3. Select the Groups-related filter
   From the list of available filters, choose the option related to Community Groups or Groups Access.

4. Define your filter condition
   Common options include:

   • Contacts in a specific Community Group.
   • Contacts not in a specific Community Group.
   • Contacts in any of multiple selected groups.

5. Apply the filter
   Once the filter is set, apply it to see all contacts matching your criteria.

From the filtered list, you can:

• Review which contacts have access to a community.
• Apply Bulk Actions to adjust their Community Groups.
• Export the list if needed for reporting or offline review.

Method 4: Automate Community Groups via Workflows in GoHighLevel

Automation is one of the strongest features inside GoHighLevel. By using workflows, you can automatically grant or remove Community Groups access based on triggers like tag additions, form submissions, purchases, or pipeline changes.

Step-by-step: Add Community Groups with a Workflow

1. Open Automation & Workflows
   From the left menu in GoHighLevel, go to Automation and then select Workflows.

2. Create or edit a workflow
   You can:

   • Create a new workflow from scratch or a template, or
   • Edit an existing workflow that already handles your onboarding or membership steps.

3. Set your trigger
   Choose when the workflow should start. Typical triggers include:

   • Contact tag added (e.g., “Purchased Course A”).
   • Form submitted or survey completed.
   • Appointment booked or pipeline stage changed.

4. Add an action to manage Community Groups
   Within the workflow, add a new Action. Then choose the option related to Community Groups or Groups Access.

5. Choose which Community Groups to assign
   Configure the action to:

   • Add specific Community Groups when the trigger fires.
   • Optionally remove older groups if you want to move contacts between communities.

6. Save and publish the workflow
   Turn the workflow on. From now on, whenever the trigger occurs, GoHighLevel will automatically update the contact’s Community Groups access.

Using workflows ensures consistent access without manual updates, which is crucial for scaling memberships and programs.

Best Practices for Managing Community Groups in GoHighLevel

To keep your setup organized and avoid confusion as your communities grow, follow these best practices:

• Use clear naming conventions for Community Groups so your team knows exactly what each group controls.
• Document your automation rules so it is obvious which workflows add or remove specific groups.
• Test with a sample contact before rolling bulk changes to your full list.
• Review filters regularly to confirm the right contacts are in each Community Group.

Additional GoHighLevel Resources

For more technical details and screenshots for each step, see the official support article: Give Community Groups access via contacts.

If you need expert implementation help or want to optimize your GoHighLevel setup for marketing and automation, you can also visit Consultevo for professional support.

By combining manual updates, bulk actions, filters, and workflow automation, you can maintain accurate Community Groups access in GoHighLevel and ensure every contact enters the right communities at the right time.

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