GoHighLevel Image-Aware AI Bots

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How to Use GoHighLevel Conversation AI Bots With Images

GoHighLevel now lets Conversation AI bots analyze images sent in your chats, similar to how ClickUp and other modern platforms extend AI features. In this guide, you will learn step-by-step how to enable the new image-processing toggle and how your bot can respond with both text and generated images in supported channels.

This tutorial is based on the official feature announcement and focuses on practical setup so you can start using image-aware bots in live conversations right away.

What’s New in GoHighLevel Conversation AI

The latest GoHighLevel update allows Conversation AI bots to understand and react to images shared by leads and customers. Instead of only reading text, your bot can now:

  • Interpret images customers send in supported channels.
  • Reply with text that references the content of the image.
  • Generate and send new images in its responses where supported.

This capability works across multiple messaging platforms, letting you enhance customer interactions and automate more complex use cases.

Where GoHighLevel AI Image Responses Work

The image-response feature for Conversation AI bots is available in specific GoHighLevel messaging channels. These include:

  • Conversations Inbox (core GoHighLevel messaging hub)
  • Facebook (Messenger conversations)
  • Instagram (DMs and replies)
  • Google business messages
  • Webchat widgets on your website

When images are sent from any of these channels, your AI bot can analyze them and craft an appropriate, context-aware response.

Prerequisites in GoHighLevel

Before turning on image responses for Conversation AI bots, make sure you have:

  • An active GoHighLevel account with access to the Conversations feature.
  • At least one Conversation AI bot already set up.
  • Connected channels (e.g., Facebook, Instagram, Google, or webchat) configured in your location.

Once these items are in place, you can enable the new image-processing control inside your bot settings.

How to Enable Image Responses for GoHighLevel Conversation AI Bots

Follow these steps to activate image-aware responses in your existing bots.

Step 1: Open the GoHighLevel Location Settings

  1. Log in to your GoHighLevel account.
  2. Select the desired Location where your Conversation AI bot is configured.
  3. Navigate to the area where you manage Conversation AI or chatbots.

Make sure you are editing the correct location so the changes apply to the conversations you expect.

Step 2: Edit the Conversation AI Bot

  1. Open the list of Conversation AI bots in your GoHighLevel location.
  2. Choose the specific bot you want to update with image capabilities.
  3. Click to Edit or configure that bot’s settings.

You can repeat this process for any other bots that should respond to images.

Step 3: Find the Image Processing Toggle in GoHighLevel

  1. Within the bot configuration, locate the section that controls Image processing or image-related behavior.
  2. You will see a dedicated toggle that governs whether the bot can interpret and respond to images.
  3. Review the short description linked to that toggle so you understand how the feature behaves.

This toggle is the key control that turns on image interpretation for your Conversation AI bot.

Step 4: Turn On Image Analysis and Responses

  1. Set the Image processing toggle to the On position.
  2. Save or Update your bot configuration to apply the change.
  3. Confirm that the bot is active for the channels where you want image support.

Once enabled, the bot can begin to handle incoming images in live conversations across the supported platforms.

How Image-Aware GoHighLevel Bots Behave

With the image-processing toggle enabled, the Conversation AI bot can perform additional actions beyond text-only replies.

Understanding Images From Customers

When a contact sends an image in a supported channel, the bot can:

  • Analyze visual content as part of the conversation context.
  • Use that context to provide more relevant replies.
  • Combine image understanding with ongoing text discussion.

The result is a more natural and intelligent conversation flow, especially for scenarios involving product photos, screenshots, or real-world scenes.

Generating Images in GoHighLevel Bot Responses

In addition to understanding incoming images, GoHighLevel Conversation AI bots can also generate images in their outbound responses (where supported by the messaging channel and your configuration). This can help you:

  • Provide illustrative content directly in the chat.
  • Reply with visual suggestions, mockups, or diagrams.
  • Make your automated support more engaging and clear.

Not all channels may display bot-generated images in the same way, so be sure to test the experience in the platforms that matter most to your business.

Testing Your GoHighLevel Image-Enabled Bot

After enabling the image-processing toggle, it’s important to test how your bot performs.

Step 1: Send Test Images

  1. Open a conversation in one of the supported channels (e.g., Facebook Messenger or webchat).
  2. Send a few different kinds of images to your Conversation AI bot, such as product photos or simple graphics.
  3. Observe whether the bot references the image content in its text replies.

Step 2: Verify Generated Image Responses

  1. If you expect the bot to generate images, ask it to “show” or “illustrate” something.
  2. Confirm that any generated images appear correctly in the conversation thread.
  3. Note how different channels render these images so you can adjust expectations for your users.

Step 3: Fine-Tune Bot Prompts

If your image-aware responses are not behaving as expected, review and adjust:

  • Bot instructions and prompts inside GoHighLevel.
  • Any rules that govern how the bot should react to media.
  • Channel-level settings that might affect media handling.

Iterative testing will help you achieve consistent and helpful image-based interactions.

Best Practices for Using GoHighLevel Image Bots

To get the most value from your Conversation AI bots with image capabilities, follow these guidelines:

  • Set clear expectations: Let users know they can send images and receive AI-driven replies.
  • Use relevant example prompts: Provide examples of questions or images your bot handles well.
  • Monitor early conversations: Review transcripts in the GoHighLevel Conversations area to refine behavior.
  • Respect privacy and compliance: Avoid requesting sensitive images and follow your regional regulations.

More Resources on GoHighLevel Conversation AI

For additional details straight from the platform, refer to the official feature documentation here: GoHighLevel Conversations AI bots can now respond to images.

If you need strategic help implementing advanced Conversation AI setups, funnel flows, and CRM automation, you can also explore consulting resources at Consultevo.

By enabling the image-processing toggle and testing across your supported channels, you can quickly transform your GoHighLevel Conversation AI bot into a powerful, image-aware assistant that enriches every interaction.

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