GoHighLevel Coupon Code Trigger

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How to Use the Coupon Code Redeemed Trigger in GoHighLevel

If you use ClickUp or other project tools to plan campaigns, you still need precise automation inside GoHighLevel to react when a coupon is used. This how-to guide explains exactly how to configure the Coupon Code Redeemed workflow trigger so you can launch automated follow-ups, tags, and notifications the moment a coupon is successfully redeemed.

The Coupon Code Redeemed trigger watches for successful coupon usage and then starts a workflow. By setting the right filters and conditions, you can control which contacts enter that workflow and what happens next.

What the GoHighLevel Coupon Code Redeemed Trigger Does

The Coupon Code Redeemed trigger in GoHighLevel is designed to fire when a contact redeems a valid coupon. It is most often used together with:

  • Funnels or websites that accept coupon codes for purchases
  • Limited-time promotional campaigns
  • Loyalty or referral programs managed in GoHighLevel

When the trigger conditions are met, the workflow can automatically perform actions such as:

  • Sending a confirmation email or SMS
  • Applying or removing tags
  • Updating custom fields or opportunity stages
  • Notifying internal team members

This allows you to respond instantly whenever a coupon is successfully redeemed, without manual tracking.

Where to Find the GoHighLevel Coupon Code Redeemed Trigger

To start using this trigger, you first need to open the automation builder.

  1. Log in to your GoHighLevel account.
  2. From the left-hand menu, go to Automation.
  3. Select Workflows.
  4. Click Create Workflow or open an existing workflow where you want to add the trigger.

Inside the workflow, you will define how and when the Coupon Code Redeemed trigger should fire.

How to Add the Coupon Code Redeemed Trigger in GoHighLevel

Once you are inside the workflow editor, you can attach the coupon trigger to control entry into the workflow.

  1. In the workflow, click Add Trigger at the top of the canvas.
  2. From the trigger list, choose Coupon Code Redeemed.
  3. After selecting the trigger, the configuration panel will appear on the right side.

This panel is where you define which coupon actions should start the workflow and which contacts are eligible.

Configuring GoHighLevel Coupon Code Redeemed Filters

The trigger offers several filters so you can narrow down which coupon redemptions should launch the workflow. These include:

  • Coupon – target a specific coupon code or all coupons
  • Redemption status – ensure the workflow only runs when the coupon is actually redeemed
  • Contact filters – limit the trigger to certain contacts or segments

Coupon Filter in GoHighLevel Workflows

Use the coupon filter to specify the exact coupon or group of coupons you want the workflow to respond to.

  1. In the trigger configuration panel, locate the Coupon dropdown.
  2. Choose the coupon you want to track, or select a broader option if available.

By narrowing the coupon, you ensure that the workflow only runs for relevant campaigns, which keeps reporting and follow-up logic clean.

Redemption Status Filter in GoHighLevel

The Coupon Code Redeemed trigger will be most useful when configured to react only after a successful redemption.

  1. Find the Status or similar field in the trigger settings.
  2. Set it so the workflow fires only when the redemption is completed and valid.

This prevents workflows from starting due to failed, expired, or otherwise invalid coupon attempts.

Contact-Based Filters in GoHighLevel

You can combine coupon settings with contact filters to control exactly who enters the workflow.

  • Filter by tags, such as new customers vs. existing customers.
  • Filter by pipeline or opportunity stage.
  • Filter by custom fields, like membership level.

These filters help you design advanced automation logic that matches your business rules.

Defining Workflow Actions After a Coupon Is Redeemed

Once the Coupon Code Redeemed trigger is configured in GoHighLevel, you can define the steps that should run next.

Common Follow-Up Actions in GoHighLevel

Typical actions that follow this trigger include:

  • Send Email – deliver an order confirmation, discount summary, or upsell offer.
  • Send SMS – confirm successful coupon use and share a direct link or code.
  • Add Tag – mark contacts as having redeemed a particular promotion.
  • Update Opportunity – move the contact to a new stage that reflects their new buyer status.
  • Internal Notification – alert sales or support teams when high-value coupons are redeemed.

Arrange these actions in the workflow canvas in the order that best suits your process.

Adding Conditions and Branches in GoHighLevel

To build more advanced logic around coupon redemptions, you can add conditional branches after the trigger.

  1. Click the + icon below the trigger.
  2. Select a conditional step, such as If/Else.
  3. Define rules, for example:
  • If the coupon is for a high-value offer, send the contact to a VIP follow-up path.
  • If the contact is a first-time buyer, add them to a new customer onboarding sequence.

This type of branching makes your automation more targeted and personalized.

Testing the Coupon Code Redeemed Trigger in GoHighLevel

Before you rely on the workflow in a live campaign, test the trigger to make sure it works as expected.

  1. Ensure the workflow is set to Draft or not yet fully published.
  2. Use a test contact or live form connected to a funnel or checkout where the coupon is accepted.
  3. Redeem the coupon with valid details.
  4. Check the workflow history to confirm that the contact entered via the Coupon Code Redeemed trigger.
  5. Verify that all subsequent actions, such as emails and tags, executed correctly.

If any step does not run, review your filter settings and coupon configuration inside GoHighLevel, then repeat the test.

Best Practices for Managing Coupon Automations in GoHighLevel

To keep your coupon automations reliable and easy to maintain, follow these guidelines:

  • Name coupons clearly so it is obvious which campaign they belong to.
  • Use descriptive workflow names like “Coupon Redeemed – Spring Launch” for clarity.
  • Limit overlapping triggers that share the same coupon to avoid duplicated messages.
  • Document your logic in an external system such as ClickUp or similar tools.
  • Review performance regularly by checking workflow stats and coupon usage.

These practices make it easier to scale your coupon strategies while maintaining control over automation behavior.

Additional Learning Resources for GoHighLevel Users

You can find the original platform documentation for this trigger on the official help center at this GoHighLevel support article. For broader strategy, implementation, and optimization support, you can also explore expert guidance and services at Consultevo.

By configuring the Coupon Code Redeemed trigger correctly in GoHighLevel and combining it with thoughtful workflow logic, you can automate timely, relevant communication every time a customer redeems a coupon.

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