Create Listings in GoHighLevel

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How to Create and Edit Listings in GoHighLevel

When you manage client data in platforms like ClickUp and other CRMs, you also need accurate local listings. This guide explains how to create and edit listings in GoHighLevel so your clients’ business information stays consistent across directories and maps.

The steps below walk you through accessing the Listings area, completing required fields, and keeping records updated. Follow them carefully to avoid sync issues and incomplete profiles.

Accessing the Listings Section in GoHighLevel

To start working with business listings, you first need to reach the Listings area inside GoHighLevel.

  1. Log in to your GoHighLevel account with the correct sub-account selected.

  2. From the left-hand navigation, click on the Listings or Reputation / Listings section (the exact label may vary with your interface version).

  3. Wait for the listings dashboard to load. Here you will see existing listings, their status, and available actions.

If no listings have been created yet, you will see an empty state with a button to add or connect a new listing.

Preparing to Create a New GoHighLevel Listing

Before you add a new entry, gather all essential business details. This avoids incomplete records and prevents errors during synchronization.

Ensure you have:

  • Official business name (exactly as it should appear publicly)

  • Primary business address (including suite or unit number)

  • Main phone number and any alternative numbers

  • Website URL

  • Business categories and services offered

  • Business description and branding assets such as logo

  • Opening hours and special hours (if relevant)

Having this information ready will make the GoHighLevel listing creation process smooth and consistent.

How to Create a New Listing in GoHighLevel

Once you are in the listings dashboard and have your business information prepared, you can create a new listing.

  1. In the Listings section, click the button labeled Add Listing, Create Listing, or a similar option depending on your layout.

  2. A new listing form will open. Complete all required fields before saving.

Key Fields to Complete for a GoHighLevel Listing

Typical fields you will see while creating a listing include:

  • Business Name – Enter the exact name you want to display everywhere. Avoid adding extra keywords or location terms unless they are part of the legal name.

  • Address – Provide a complete street address, city, state, postal code, and country. Make sure the format matches other sources for NAP consistency.

  • Phone Number – Use the primary number customers should call. Check that the number is formatted clearly and is active.

  • Website URL – Add the main website or landing page you want associated with the listing.

  • Categories – Choose categories that best represent the business. Pick the most accurate primary category first.

  • Business Description – Provide a concise description that highlights services, service areas, and unique selling points.

  • Hours of Operation – Enter open and close times for each day. If the business is closed on certain days, mark them as closed.

  • Images and Logo (if available) – Upload a logo and key photos that represent the business.

After entering this data, review it for spelling, formatting, and accuracy. When ready, click Save or Create to add the new GoHighLevel listing.

Editing an Existing Listing in GoHighLevel

Over time, client information changes. Use the edit function in GoHighLevel to keep listings current and avoid outdated data across directories.

  1. Open the Listings section from the main menu.

  2. Locate the listing you want to update. You can usually search by business name or scroll through the list.

  3. Click the Edit icon or the listing name to open the details page.

Updating Listing Details in GoHighLevel

Inside the edit screen, you can adjust any field that has changed. Common updates include:

  • Correcting the business name or formatting it consistently

  • Updating the street address after a relocation

  • Changing the primary phone number or adding a new one

  • Replacing an old website URL with a new domain

  • Adjusting categories to better match services offered

  • Editing the description for clarity or new offers

  • Changing business hours, adding holiday hours, or marking closures

Once you finish your changes, click Save or Update. Allow time for GoHighLevel to sync updates to partner directories and platforms if applicable.

Managing Listings Across Locations in GoHighLevel

Many agencies work with multiple locations or multi-branch businesses. Proper organization inside GoHighLevel helps maintain accurate records for each location.

  • Ensure each physical location has its own separate listing.

  • Use clear naming conventions when listing similar branches to avoid confusion.

  • Double-check that each listing has the correct local phone number and address.

  • Review categories per location to match the services actually offered there.

Accurate location data improves local search performance and prevents customers from visiting outdated or incorrect addresses.

Best Practices for GoHighLevel Listing Optimization

Well-structured listings can help search visibility and user trust. Follow these best practices while working inside GoHighLevel.

Maintain NAP Consistency

NAP consistency (Name, Address, Phone) is essential for local SEO:

  • Use the same spelling and formatting for the business name everywhere.

  • Keep the same address line and abbreviations across directories.

  • Use one primary phone number for each location.

Keep Listings Updated in GoHighLevel

Regularly review client records to ensure that the GoHighLevel listing always reflects current information.

  • Schedule periodic audits to confirm hours and contact data.

  • Update listings quickly after any move, rebrand, or phone change.

  • Refresh descriptions and photos to reflect new services or branding.

Leverage GoHighLevel Documentation

For interface-specific labels, screenshots, or the most recent feature changes, review the official documentation from the platform. You can find the original help article on creating and editing listings at this GoHighLevel support page.

Using GoHighLevel Listings in Your Agency Workflow

Agencies that handle SEO, ads, or reputation management can integrate listing management into broader workflows and automations.

  • Include listing creation as part of every new client onboarding checklist.

  • Use internal SOPs to ensure staff always follow the same steps in GoHighLevel.

  • Connect listings with reputation tools inside the platform when available.

To strengthen your overall strategy around CRM, marketing automation, and local optimization, you can also explore specialized resources from agencies such as Consultevo that help implement systems built on top of existing platforms.

Summary: Reliable Listings Management with GoHighLevel

Creating and editing listings correctly in GoHighLevel ensures that client information appears accurately wherever it is published. By gathering complete business data, filling out all required fields, and keeping records up to date, you reduce the risk of inconsistent NAP details and improve local visibility.

Use the steps in this guide as a repeatable process every time you onboard a new client or update an existing account. Consistent listing management helps your agency deliver dependable results and supports all other marketing activities connected to local search and reputation.

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