How to Create Your Whitelabel Community in GoHighLevel

If you manage clients in platforms like ClickUp and want a central place for engagement, the native community feature in GoHighLevel lets you build a fully branded, whitelabel experience. This guide walks you through creating your own community, customizing branding, and inviting members step by step.

What Is the GoHighLevel Community Feature?

The community feature inside GoHighLevel allows you to host discussions, share updates, and manage members under your own brand. It is designed for agencies and SaaS owners who want to:

• Provide a private social-style feed for clients or members
• Organize content by topics and groups
• Control access via permissions and subscriptions
• Offer a fully whitelabeled experience inside their own app

Everything is managed from your GoHighLevel agency or sub-account, depending on your setup.

Prerequisites for Using GoHighLevel Communities

Before you start setting up your whitelabel community, make sure:

• You have an active GoHighLevel account with the required permissions
• Your agency or sub-account is properly configured
• You have admin access to the account where the community will live

Once these basics are in place, you can move into the community configuration steps.

How to Create a New Community in GoHighLevel

Follow these steps to create your first community area inside your account.

Step 1: Open the Community Section in GoHighLevel

1. Log in to your GoHighLevel account as an admin.
2. Navigate to the sub-account or agency where you want the community to live.
3. In the left-hand navigation menu, locate and click on the Communities or equivalent section (naming may vary slightly with updates).

This area is where you will create and manage your whitelabel community spaces.

Step 2: Create Your Whitelabel Community

1. Inside the Communities area, select the option to Create Community or New Community.
2. Enter a descriptive community name that matches your brand or niche.
3. Add a short description so members understand the purpose of the space.
4. Choose whether this community is public to your users or restricted to certain members.

Save your settings to generate the new community container in GoHighLevel.

Branding Your GoHighLevel Whitelabel Community

Branding ensures that your community feels fully yours and not a generic platform.

Step 3: Configure Basic Branding Settings

1. Open the settings for your new community.
2. Upload your logo in the recommended dimensions.
3. Set your primary and secondary brand colors.
4. Update the community name and tagline if needed so they align with your brand voice.

These visual elements will appear in the community interface, supporting your whitelabel positioning inside GoHighLevel.

Step 4: Customize Community Layout and Visibility

1. In the layout or appearance settings, choose how posts and topics are displayed.
2. Configure what non-members can see, if anything, such as teaser content or a welcome message.
3. Decide if you want to hide GoHighLevel references where the platform allows full white labeling.

Confirm and save all layout settings so your users see the intended structure when they first log in.

Setting Up Topics and Groups in GoHighLevel

Well-structured topics keep your whitelabel community easy to navigate and reduce confusion for members.

Step 5: Create Core Topics or Categories

1. Go to the Topics or Categories section within the community.
2. Create primary topics such as Announcements, General Discussion, Support, or Training.
3. Add clear descriptions to each topic so members know what belongs there.
4. Define posting permissions per topic if available (e.g., only admins can post in Announcements).

Plan your topics around how you deliver services through GoHighLevel to make navigation intuitive.

Step 6: Organize Member Groups (If Available)

1. Create groups for different customer segments, such as Clients, Partners, or Internal Team.
2. Assign which groups can see and post in certain topics.
3. Use these groups later when inviting and managing members.

Segmented groups help you control access and keep your GoHighLevel experience relevant for each audience.

Managing Members in Your GoHighLevel Community

Member management is central to keeping your whitelabel community secure and active.

Step 7: Add or Invite Members

1. Open the Members or Users section of your community.
2. Use the Add Member or Invite option.
3. Enter member details such as name and email.
4. Assign each person to the appropriate group or role (e.g., Admin, Moderator, Member).
5. Send invitations so users receive their access links.

Check that all new members appear in your GoHighLevel community list after invitations are sent.

Step 8: Set Roles and Permissions

1. From the community settings, review available roles such as Owner, Admin, Moderator, and Member.
2. Assign higher-level roles to team members who will help manage posts and approve content.
3. Restrict sensitive actions, like deleting topics or removing members, to trusted admins only.

Clear role-based permissions keep the GoHighLevel community safe and professionally moderated.

Posting and Moderating Content in GoHighLevel Communities

Consistent, high-quality posts drive engagement in your whitelabel community.

Step 9: Create Your First Posts

1. Go to the main feed or a specific topic within your community.
2. Click New Post or the equivalent action button.
3. Write a welcome message explaining what members can expect.
4. Pin the welcome or guideline post to the top of the community if pinning is supported.

Use posts to share updates, tutorials, and links to key GoHighLevel resources your audience needs.

Step 10: Moderate and Manage Discussions

1. Regularly review new posts and comments for relevance and tone.
2. Remove spam or off-topic content according to your community guidelines.
3. Use moderation tools such as muting, banning, or limiting posting if users violate rules.
4. Encourage engagement by replying to questions and tagging relevant members when appropriate.

Healthy moderation helps your GoHighLevel community remain valuable and on-brand.

Integrating Your GoHighLevel Community With the Rest of Your Stack

While the community is hosted inside GoHighLevel, you may want to connect it with other parts of your tech stack.

• Link to the community from your client portal or membership site.
• Include access instructions in onboarding emails and automations.
• Mention the community in your CRM notes and pipelines so your team promotes it consistently.

For broader strategy, you can learn more about GoHighLevel-focused systems and marketing support at Consultevo.

Accessing the Official GoHighLevel Community Documentation

If you need the original reference material or visual examples, review the official help article from the provider. The step-by-step guide and screenshots are available here: How to create your whitelabel community in GoHighLevel.

Best Practices for Long-Term Community Success in GoHighLevel

After your whitelabel community is live, keep it growing with these ongoing practices:

• Post consistent weekly updates or training content.
• Pin important tutorials or announcements for new members.
• Gather feedback on how the community supports your GoHighLevel services.
• Refine topics and groups as your offers evolve.

With the right structure, branding, and moderation, your GoHighLevel community can become an essential hub for client success, support, and retention.

Need Help With GoHighLevel?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

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