Customize Menus in GoHighLevel

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Customize Menus in GoHighLevel: Step‑by‑Step Guide

If you are used to organizing workspaces in tools like ClickUp, you will appreciate how easy it is to streamline navigation in GoHighLevel using custom menu links. This guide walks you through creating, editing, and managing custom menu links so you can tailor the interface for your team and clients.

By the end of this tutorial, you will know how to declutter the sidebar, surface your most important tools, and create a smoother workflow experience in GoHighLevel.

What Are Custom Menu Links in GoHighLevel?

Custom menu links let you modify the standard navigation inside your GoHighLevel account or sub-accounts. Instead of relying only on the default menu items, you can:

  • Add shortcuts to frequently used internal pages
  • Link to external tools, dashboards, or documents
  • Control what appears for specific sub-accounts or users
  • Reorganize items so the interface matches your process

This flexibility is especially useful for agencies that want to create a focused client portal or for teams who need direct access to certain features in GoHighLevel without digging through nested menus.

Where You Can Use Custom Menu Links in GoHighLevel

You can configure custom menu links at different levels inside GoHighLevel:

  • Agency level: Adjust the navigation your team sees when working in the main agency view.
  • Sub-account level: Create unique layouts for each client account or project.
  • Sidebars and sections: Add links into existing menu groups or create new sections for specialized workflows.

Understanding where you are working (agency vs. sub-account) is important, because customizations typically apply only to the specific area where they are created.

How to Access Menu Settings in GoHighLevel

To start customizing menus in GoHighLevel, you first need to reach the menu management area.

Step 1: Open the Correct Account Area

  1. Log in to your GoHighLevel dashboard.
  2. Choose whether you want to edit the Agency View or a specific Sub-Account.
  3. Make sure you are in the correct workspace before changing menu settings, so your changes appear in the right place.

Step 2: Navigate to Menu Configuration

  1. From the left sidebar, locate the Settings or equivalent configuration area.
  2. Look for an option related to Menu, Navigation, or Custom Menu Links.
  3. Open the menu configuration panel to view existing items and available customization options.

The exact labels may differ slightly depending on updates, but the process stays consistent: access the correct account area, then open the navigation settings to manage GoHighLevel menu links.

Creating Custom Menu Links in GoHighLevel

Once you are in the menu configuration area, you can start creating your own links.

Step 1: Add a New Menu Link

  1. Find and click the Add or New Menu Link button.
  2. A form will appear where you define the details of your custom link.

Step 2: Configure the Link Details

Fill out the configuration fields for your new GoHighLevel menu link:

  • Label: The text displayed in the sidebar (keep it short and clear).
  • URL: The internal or external address the link opens.
  • Icon (if available): Select an icon that visually matches the function.
  • Position: Choose where in the menu this link should appear.
  • Visibility: Set which users, roles, or sub-accounts can see the link.

Use descriptive labels so your team and clients can instantly understand the purpose of the menu item.

Step 3: Save and Test the Menu Link

  1. Click Save or Update to apply the new menu link.
  2. Return to the main GoHighLevel interface.
  3. Confirm the new link appears in the sidebar in the expected location.
  4. Click the link to ensure it opens the intended page or external destination.

If the link does not appear, double-check visibility settings and confirm you are viewing the correct account area.

Editing and Reordering GoHighLevel Menu Links

Over time, you may want to optimize the layout as your workflows change. Editing and reordering links in GoHighLevel is straightforward.

How to Edit an Existing Menu Link

  1. Return to the Menu or Custom Menu Links configuration area.
  2. Locate the link you want to modify.
  3. Click the Edit icon or option.
  4. Update the label, URL, icon, or visibility as needed.
  5. Save your changes and refresh the interface to review the result.

How to Reorder Menu Items

To refine the navigation experience in GoHighLevel, put the most important links at the top of the sidebar:

  1. Open the menu management panel.
  2. Use drag-and-drop (or the provided position controls) to move items up or down.
  3. Group related tools together, such as communications, reporting, and automations.
  4. Save the new order.
  5. Reload the main view to verify the new menu structure.

A clear, prioritized menu helps users quickly find what they need and reduces training time for new team members and clients.

Best Practices for GoHighLevel Menu Customization

To make the most of custom menu links, follow these practical recommendations.

Keep GoHighLevel Menus Simple

  • Avoid adding too many links that create clutter.
  • Focus on the key actions and reports your users need daily.
  • Hide or remove links to features you do not actively use.

Use Consistent Naming and Structure

  • Apply a consistent naming pattern across all GoHighLevel sub-accounts.
  • Group links by function, such as Leads, Automations, Reporting, and Settings.
  • Use the same icon style so menus look professional and easy to scan.

Match Menus to Specific Roles

  • Create different views for internal team members and clients.
  • Hide advanced tools from users who only need high-level dashboards.
  • Use visibility rules so each role in GoHighLevel sees only the relevant options.

Troubleshooting Custom Menu Links in GoHighLevel

If your custom menu links are not behaving as expected, check these common issues.

Menu Link Does Not Appear

  • Confirm you created the link in the correct account (agency vs. sub-account).
  • Review visibility restrictions to ensure your user role has access.
  • Clear cache or refresh your browser to load the latest configuration.

Menu Link URL Not Working

  • Verify there are no typos in the link URL.
  • Ensure you copied the full internal GoHighLevel page address if linking within the app.
  • Test the same URL in a new browser tab to confirm it loads correctly.

For more detailed reference on specific configuration options, you can review the official documentation on customizing GoHighLevel menus.

Next Steps for Optimizing Your GoHighLevel Setup

Custom menu links are one of the fastest ways to make GoHighLevel feel tailored to your business model. After you finalize your navigation:

  • Document your standard menu layout for your team.
  • Train new users on the meaning of each menu section.
  • Periodically review your menus and remove outdated links.

If you need help designing a scalable configuration across many GoHighLevel sub-accounts or want strategic support on systems and automation, you can explore services from Consultevo, which specializes in operational optimization for agencies and digital businesses.

By approaching navigation design intentionally and using custom menu links effectively, you turn GoHighLevel into a cleaner, more intuitive environment that supports your processes instead of getting in the way.

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