GoHighLevel Custom Menu Links Guide
If you manage multiple client workspaces in tools like ClickUp and also run a SaaS built on GoHighLevel, controlling what each client sees in the app navigation is essential. By using the custom menu links feature inside SaaS plans, you can decide exactly which GoHighLevel sidebar items are available for each subscription tier and which items are hidden or visible by default for every new sub-account.
What Are GoHighLevel Custom Menu Links in SaaS Plans?
Custom menu links in GoHighLevel SaaS plans let you configure the main navigation menu for accounts that subscribe to your SaaS product. Instead of editing menu links one sub-account at a time, you can define which sections of the app appear globally for a specific plan.
When you adjust these menu settings at the SaaS plan level, any sub-account on that plan will inherit the same sidebar structure. This makes it easy to create different app experiences for basic, standard, or premium tiers.
Why Use GoHighLevel Custom Menu Links?
Using GoHighLevel custom menu links in SaaS plans provides several benefits:
- Consistent experience: Every sub-account on the same plan sees the same navigation items.
- Feature packaging: Show or hide certain tools based on plan level.
- Reduced support requests: Remove unused or confusing items from the sidebar.
- Faster onboarding: New users see only the features you want them to focus on.
Instead of manually editing menus for each new account, you set the rules once inside the SaaS configurator.
Accessing Custom Menu Links in GoHighLevel SaaS Configurator
To start using custom menu links for your SaaS plans, work from the agency level inside your GoHighLevel account.
Step 1: Open the GoHighLevel SaaS Configurator
- Log in to your agency-level GoHighLevel account.
- Navigate to the SaaS Configurator section in the agency sidebar.
- Locate the SaaS plan you want to edit (for example, Basic, Standard, or Premium).
The SaaS configurator is where you control plan-based configuration, including pricing, features, and navigation visibility.
Step 2: Find the Custom Menu Links Section
- Inside the selected plan settings, scroll to find the Custom Menu Links area.
- This section displays the available menu items that you can show or hide for sub-accounts on the plan.
From here, you can fine-tune the application menu structure without touching individual locations.
How to Configure GoHighLevel Custom Menu Links
Each SaaS plan can have its own custom menu configuration. The options typically allow you to select which standard menu items should display in the app for accounts on that plan.
Step 3: Enable or Disable Menu Items
- In the Custom Menu Links section, review the list of available navigation items.
- Use the toggles or checkboxes (depending on the interface) to enable the items you want visible.
- Disable items that should be hidden for all sub-accounts on this plan.
These settings affect:
- New sub-accounts created under the SaaS plan
- Existing sub-accounts assigned or upgraded to this plan
Keep in mind that this is a plan-level control in GoHighLevel, not a single-location override.
Step 4: Save the SaaS Plan Settings
- After selecting which navigation items to show or hide, click Save or Update in the SaaS configurator.
- Confirm that the configuration has been applied to the plan.
Once saved, all accounts on that SaaS plan will follow the new custom menu rules the next time they access the app.
How GoHighLevel Applies Custom Menu Links to Sub-Accounts
Understanding how GoHighLevel applies these menu rules helps you avoid confusion when launching or updating a plan.
New SaaS Sub-Accounts
- When a new sub-account signs up under a specific SaaS plan, the custom menu links you set at the plan level will automatically define the navigation for that account.
- There is no need to recreate menu items per location.
Existing Sub-Accounts on a Plan
- If you change the custom menu links for a plan, sub-accounts on that plan will inherit the updated menu layout.
- This lets you roll out navigation changes across many accounts from a single configuration point.
Because everything is managed from the SaaS configurator, GoHighLevel keeps the connection between plan settings and account menus synchronized.
Best Practices for GoHighLevel Custom Menu Links
To make the most of custom menu links inside GoHighLevel SaaS plans, use these simple best practices.
Match Menus to Plan Levels
- Entry-level plans: Keep navigation minimal and focused on core tools.
- Mid-tier plans: Add more advanced sections that justify the price jump.
- Top-tier plans: Provide full navigation access for power users.
Aligning visibility with plan levels helps users understand the value differences between tiers.
Keep Navigation Focused
- Hide areas that your target users are not ready to use.
- Use the menu settings to create a clean and guided experience.
- Reduce friction by removing unnecessary or distracting options.
By configuring GoHighLevel custom menu links carefully, you guide users to the features that matter most at each stage of their journey.
Where to Learn More About GoHighLevel SaaS Menu Settings
To dive deeper into the official documentation on SaaS menu configuration and related settings, you can review the original help article from the platform. It provides the base reference for the custom menu links functionality:
Official guide on how to use custom menu links in SaaS plans
For strategic implementation, funnel structure, and broader SaaS build-outs on top of GoHighLevel, you can also consult specialist resources such as:
ConsultEvo – consulting and implementation for GoHighLevel-based SaaS
Summary: Using GoHighLevel Custom Menu Links Effectively
Custom menu links inside GoHighLevel SaaS plans give you centralized control over what users see in the app sidebar. By configuring navigation at the plan level in the SaaS configurator, you can:
- Standardize the menu for every account on a plan
- Offer different feature sets per subscription tier
- Streamline onboarding and reduce confusion
- Update many sub-account menus from a single control panel
Follow the steps above to open the GoHighLevel SaaS configurator, locate the custom menu links section, enable or disable items per plan, and save your changes. With this setup, every new or existing sub-account on that SaaS plan will have a navigation experience that matches your product strategy and feature packaging.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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